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See what reviewers are saying

Rated 5 out of 5 stars

Never had any problems until now but as explained by admin the bank has held the cash to complete checks. Banks don't like crypto hence them holding the cash until they can be certain. Don't let this... See more

Rated 5 out of 5 stars

Easy & fast trading with competitive rates. Coins arrive within an hour, and if you have any issues with your transaction, help is on hand, with helpful & professional assistance. You use your own... See more

Rated 5 out of 5 stars

Have used for several years. Find the process simple & efficient. Nice easy way to acquire crypto using faster payment direct from UK bank account. Only issue has been when a bank flagged larger amoun... See more

Company replied

Rated 5 out of 5 stars

I like many others I see in the comments and reviews, struggle to see past the what looks like high fees charged on the Bittylicious platform. However, it is a price worth paying for peace of mind,... See more

Company details

  1. Cryptocurrency Service
  2. Alternative Financial Service
  3. Currency Exchange Service
  4. Financial Institution
  5. Investment Service
  6. Payment Service

Written by the company

Cryptocurrency platform offering the simplest way to buy and sell Bitcoin, Ethereum and other cryptocurrencies..


Contact info

You should know

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1 hiccup in 6-7 years of use. Still outstanding service

Never had any problems until now but as explained by admin the bank has held the cash to complete checks. Banks don't like crypto hence them holding the cash until they can be certain. Don't let this review turn you away because bittylicious.com are always honest and have always explained what is and will happen.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Bittylicious are fast

Bittylicious are fast, I never noted the time but I'm guessing about 10 to max 15 minutes
The website is also easy to understand and use

31 October 2023
Rated 5 out of 5 stars

Bitty’s the best

I’ve been using bitty for years. Really easy and simple process to obtain various crypto currency.

1 November 2023
Rated 5 out of 5 stars

A Very Positive Experience

I’d struggle to say too many pleasant things about this business and the people behind it. They make the process of trading cryptocurrency one of complete simplicity and at the same time, they eliminate any worries or fears inherent within the potential minefield that cryptocurrency markets can be. Not only that but the team at Bittylicious are very pleasant to deal with and very professional with it. The entire process was stress free from start to finish and the peace-of-mind gained by using such a service is invaluable. I was dreading the conversion of crypto back into ‘real’ currency but the team at Bittylicious were a pleasure to deal with from start to finish. What’s more, some of the process is automated (which speeds things along) though there’s always a real human to talk to should the need arise. It’s the attention to such matters that make the process of trading cryptocurrency with Bittylicious memorably pleasant.

11 September 2023
Unprompted review
Rated 1 out of 5 stars

Company should offer buyer protection…

Company should offer buyer protection and allow refund of money and blocking of scammers. Very unhelpful

28 August 2023
Bittylicious logo

Reply from Bittylicious

Hello. We've been trying to contact you as this review came out of the blue - you never mentioned any sort of issues you had and have not been responding to our messages since this review.

It would be interesting to understand what happened, but more importantly what you expect.

If you fell from some sort of scam, we cannot realistically refund you from our own funds (it would massively raise prices for everyone else who don't fall for scams) but we always block scam addresses. The reality though is that these addresses change on every transaction, so that's sort of pointless.

In any case, please let us know more about what happened and your expectations as they seem a bit unreasonable.

Rated 5 out of 5 stars

Highly recommended and trustworthy brokers.

I've been using Bittylicious for nearly three years and I've never had a single problem with them. The process is very simple & coin's are always transferred very swiftly with low fees.

Highly recommended and trustworthy brokers.

18 August 2023
Unprompted review
Bittylicious logo

Reply from Bittylicious

Good to hear this, consistency is one of our key values. Thanks for the feedback and we will no doubt see you again soon on Bittylicious for fast and efficient cryptocurrency!

Rated 5 out of 5 stars

I always want to write in box you write…

I always want to write in box you write in if problem just to say thanks the eurge to do so is hard not to do I love these they are great the best on the net I have even made mistakes in past and they fixed it very trusted and well recommended 5 *****

8 August 2023
Unprompted review
Bittylicious logo

Reply from Bittylicious

Hi Chris, thanks for taking a moment to appreciate Bittylicious, the easiest and quickest way to buy cryptocurrency. Always prompt support during the British working day! Have a good one 😎

Rated 5 out of 5 stars
Bittylicious logo

Reply from Bittylicious

Excellent to hear! Gotta live up to our reputation... speedy and totally scrumptious crypto coins in just a few clicks. Thanks for your review, we appreciate it.

Rated 5 out of 5 stars

Have used them for a long time

Have used them for a long time. Everything works as expected. The couple of times I've had issues their support was super helpful

15 June 2023
Unprompted review
Bittylicious logo

Reply from Bittylicious

Thanks for taking a moment to appreciate Bittylicious, the easiest and quickest way to buy cryptocurrency. Always prompt support during the British working day! 😃 ⏰ See you again soon, #₿ittylicious

Rated 5 out of 5 stars

I've been using bittylicious for well…

I've been using bittylicious for well over a year and I've never had a single problem. Most of the time it's been James that deals with my request and has always been very quick to send me the bitcoins after I've sent payment. Sometimes it has been sent to me before I've even got back onto the site from making the payment from my online banking app. Would recommend to everyone 100% first class service. Thank you and keep up the great service bittylicious.

30 July 2022
Unprompted review
Bittylicious logo

Reply from Bittylicious

Thank you for being a long-standing customer of ₿ittylicious. We will pass your comments over to James. Most definitely will keep up the great service! 🧡💪 Thanks again Gavin.

Rated 5 out of 5 stars

Fast and efficient transaction

Fast and efficient transaction as always. Will use your services again soon! :)

30 June 2023
Bittylicious logo

Reply from Bittylicious

Thanks for taking a moment to appreciate Bittylicious, the easiest and quickest way to buy cryptocurrency in the UK. Always prompt support during the UK working day! Have a good one.

Rated 5 out of 5 stars

Great

Nearly instant

29 June 2023
Bittylicious logo

Reply from Bittylicious

Excellent to hear! Gotta live up to our reputation... speedy and 'nearly instant' crypto coins in just a few clicks ; ) Thanks for your review, we appreciate it.

Rated 1 out of 5 stars

Bittylicious Banned Me for Leaving This Review About Their Ridiculously High Fees

EDIT: Since changing my review, Bittylicious has banned me from using it. I left an honest review of what used to be a great service - the customers service had always been great until their decision to ban me - and they were pathetic enough to ban me, despite spending thousands on their site.

I had given Bittylicious 5 stars and have kept my original review, below.

I have downgraded to 1 star because the "low fees" I talked about no longer exist and they don't seem happy that I mentioned this, going as far as to email my personal email address, rather than keeping this on Trust Pilot.

I find myself having to send at least £30 extra, just for whoever I'm sending it to - I'm almost always buying crypto and sending it to my own wallet - to get close to what I spent.

EDIT: Not long after altering my review, I received a rather angry email from Bittylicious, asking where I got a figure of 25% from.

Given that I didn't mention figures or percentages, I am not sure how they came up with this.

I will be making a complaint, as I should be free to leave an honest review on a public website without being harassed.

Bittylicious does not seem to think they are harassing me but I would consider emailing my personal email address - it's now two and counting - about a review I left as harassment, especially at 9pm on a Saturday night.

As the title of my review says, they have chosen to ban me. Fortunately, there are cheaper alternatives, like Moonpay.

ORIGINAL REVIEW

I use Bittylicious all the time and have never had an issue: transactions are fast, fees are low and customer service is second to none.

I recently made a mistake and sent the same transaction twice and, while I was emailing Bittylicious to ask if they could reverse it, they emailed me to ask if it was deliberate.

As it was not, I received a full refund, minus their admin fee of about £1.50. Not bad when it accounts for MUCH less than 1% of my transaction amount , and it would still have been £1.50 if I'd sent £10,000.

One of the longest running and, in my experience the most trustworthy and reliable service out there.

14 June 2023
Unprompted review
Bittylicious logo

Reply from Bittylicious

EDIT: There was no anger in our email - really, we're not angry people - and we've just responded with this, as this now appears to all be copied in public:

---
Hello,

I'm confused - you left a review, we tried to get clarification as you mentioned a monetary amount (so assumed it was based on your most recent trade, not a ridiculous assumption) and you claim we are harassing you?

Genuinely, can you please let us know what we've missed? It seems good customer service to try and understand your concerns.
---

Previous response:

Aw, that's a bit harsh. Our fees really are as low as we can keep them. The regulatory burden for businesses operating in the UK market is absolutely insane - you can probable see for yourself that most bitcoin exchanges now just don't serve UK customers now.

Sadly, we've had to increase prices simply to pay for everything we do to satisfy regulators. We really do try our absolute best to keep prices low, but we can't manage in the current market keeping them static.

Rated 5 out of 5 stars

Excellent service

Excellent service, very fast and easy to use website

1 June 2023
Bittylicious logo

Reply from Bittylicious

Excellent to hear! Gotta live up to our reputation... speedy and totally scrumptious crypto coins in just a few clicks ; ) Thanks for your review, we appreciate it.

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