Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... See more
Company replied
My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... See more
Company replied
Great service with Billing finance. I took out a loan and the process was very quick with a variety of lends, repayment plans and options. Professional staff who were easy to talk to, no hi... See more
Company replied
Company details
Information provided by various external sources
Getting you where you need to be
Coronavirus Update
TALK TO US
We know many of you are worried about how your finances might be affected by coronavirus (COVID-19).
If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do.
If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.
Contact info
Billing House, The Causeway, Great Billing, Northampton, NN3 9EX, Northampton, United Kingdom
- 01604402204
- info@billingfinance.co.uk
- www.billingfinance.co.uk
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No communication…
This is the first time i have heard from you since I signed my documents online...
24 March 2025
Reply from Billing Finance
We are sorry that your experience at Billing Finance didn’t quite match your expectations. We would love to know more, so that we can deliver a better experience next time. Please contact us directly at 01604 402204.
Gave me finance but changed my mind on…
Gave me finance but changed my mind on the vehicle. Applied again with a cheaper vehicle and they turned me down. Don't make sense they approved a more expensive vehicle but turned me down on a cheaper vehicle based on my finances. Pick and choose who they like I think.
12 March 2025
Reply from Billing Finance
Thank you for taking the time to give your feedback. At Billing Finance we pride ourselves on being straightforward to deal with and listening to our customers. Unfortunately sometimes new information comes to light and we take our responsibility for responsible lending very seriously. Thank you
Got a car through billingfinance who…
Got a car through billingfinance who used I used Zuto to get a vehicle from. After 2 months the car needed a new engine, the dealership collected it 3 months later after I had to purchase a new car, the dealership have now had the car 2 months and say it’s fixed, in that time I’ve paid over £1000 and haven’t had the car nor need it anymore.. yet all these cowboys want me to keep paying them even if I sell the car and give them the money from the sale. AVOID
21 March 2025
Unprompted review
Reply from Billing Finance
We apologise that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that this standard was not met in your interaction with Billing Finance.
They are very approachable
They are very approachable. Finally fair to each person's situation and quick response to the customer.
21 March 2025
Reply from Billing Finance
It is great to hear that you are so satisfied with the treatment you received from Billing Finance. As a family-run business that puts people first, this really does mean a lot. Thank you and enjoy your vehicle.
Reply from Billing Finance
Hi Michael, we are glad to hear of your experience with us. As a company, Billing Finance puts people at the heart of everything we do. Please do not hesitate to get in touch if we can be of further assistance.
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
A particular gentleman with the name…
A particular gentleman with the name Jordan has been exceptional in terms of following me through the kind of car, matching it with my budget and checking how best he could be of help so i can drive home the car of my choice.
12 March 2025
Reply from Billing Finance
Hi Patrick, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Reply from Billing Finance
Carlie, we're happy to see that you had a 5-star experience using Billing Finance. Thanks for sharing.
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Very help full and fast process
6 March 2025
Reply from Billing Finance
Hi Muhammad, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.
Very nice and explained everything…
Very nice and explained everything perfectly, thank you
4 March 2025
Reply from Billing Finance
Thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!
Great service
5 March 2025
Reply from Billing Finance
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.
Customer Service, fast and timely
Billings have a proper way of doing business that will take into account the customers satisfaction, fast and very efficient.
5 March 2025
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
Reply from Billing Finance
thank you so much for your feedback. We are so happy to hear your kind words and we hope you enjoy your new vehicle!
Easy to deal with and straightforward…
Easy to deal with and straightforward process very pleased 😊
4 March 2025
Reply from Billing Finance
Putting customers at the heart of what we do and making them happy is something we continually strive for at Billing Finance. Thank you for your comments and enjoy your vehicle.
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
Fast and efficient
It did well and the people are well trained with good communication customer care skills and they are very knowledgeable and helpful
3 March 2025
Reply from Billing Finance
Hi Michael, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Reply from Billing Finance
Hi Wesley, we are glad to hear of your experience with us. As a company, Billing Finance puts people at the heart of everything we do. Please do not hesitate to get in touch if we can be of further assistance.
Reply from Billing Finance
Thank you so much for your feedback. We are so happy to hear your kind words and we hope you enjoy your new vehicle!
Smooth and quick transactions
Smooth and quick transactions
Easy process
Went far to collect vehicle and weren't waiting long at all
27 February 2025
Reply from Billing Finance
Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.
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