billiger-mietwagen.de Reviews 

74,473
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great experience so far. Horror reviews of rental car places have not occured when via this web page. Either coincidence, or the rental companies do not want to treat clients via this web page badly.... See more

Rated 3 out of 5 stars

The time you need to book depends on how deep you want to dive into the contractual fine print, which still contains some important information that are not provided in the summary. During the time I... See more

Company replied

Rated 5 out of 5 stars

Delightfully flexible and informative website. Brilliantly done! Note: Not sure why, but our success in finding what we wanted varied up and down for a few days, so next time I would not start late... See more

Company replied

Rated 5 out of 5 stars

I was in touch with one of your very helpful and kind staff yesterday by phone. Unfortunately I could not rent the car as I only realized at the sixt office that my credit card was expired and my visa... See more

Company details

  1. Price Comparison Site
  2. Car Rental Agency

Written by the company

billiger-mietwagen.de ist das führende Preisvergleichs-Portal für Mietwagen in Deutschland. Im Jahr 2003 haben wir billiger-mietwagen.de als ersten Mietwagen-Preisvergleich auf den Markt gebracht und sind bis heute marktführend in Deutschland. Wir arbeiten laufend daran, unser Leihwagen Vergleichsportal immer weiter zu optimieren, um unseren Kunden und Kundinnen den Weg zum perfekten Mietwagen so einfach wie möglich zu machen. Bei billiger-mietwagen.de finden Sie den besten Mietwagen zum besten Preis – flexibel, transparent und schnell.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

74K reviews

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4.3

All reviews

(74,473)

4,202 reviews in the last 12 months

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Rated 5 out of 5 stars

Billiger-mietwagen is one of the…

Billiger-mietwagen is one of the companies with the highest cost-effectiveness for renting cars in Germany. The car is very new and in good condition. It is expected to provide more choices of safety seats. This time there is only one safety seat in the store, but it is too small for my child.

11 September 2024
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Reply from billiger-mietwagen.de

Hello
and thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
your team from billiger-mietwagen.de

Rated 5 out of 5 stars

Everything as expected

Exactly the service that I pay and reserved. No issues and no surprises

16 August 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Andre,
Thank you very much for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
Your
Team from billiger-mietwagen.de

Rated 4 out of 5 stars

Everything alright

Everything alright. The only thing was that we had to walk quit far in the dark to our car. I think a drop off would be in place

27 August 2024
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Reply from billiger-mietwagen.de

Hello Edward,
thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
your team from
billiger-mietwagen.de

Rated 1 out of 5 stars

Kein-Mietwagen


We booked a car thru Billiger-Mietwagen, but it ended with a cost more that 3 x as high. We didn't get a car, because our credit card was not accepted for deposit, although we had paid with the card and it was accepted when booked. We were kicked out of the rentalshop without a car. Contact to Billiger-Mietwagen didn't help, "not their problem"!

1 August 2024
Unprompted review
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Lars,
Thank you for your review on Trustpilot.
We are very sorry that there were problems with the deposit.
As we could see, a service employee is already working on your case. He will take care of your request as soon as possible.

Kind regards
Your team from billiger-mietwagen.de

Rated 5 out of 5 stars

Schnell günstig und effizient

Schnell günstig und effizient

I had an excellent experience renting with billiger Mietwagen.

Shuttle from the Airport to rental cars parking took 15 min max.
Another 10 until I got the keys (Budget rental cars)

Drop off was quick too.

21 August 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Guten Tag Laura,

vielen Dank für Ihre tolle Bewertung.

Unser Tipp für Sie: Ein Benutzerkonto für alles

Mit FLOYT+ behalten Sie Ihre Buchungen immer im Blick – egal ob Mietwagen oder Carsharing. Einmal eingeloggt, finden Sie in Ihrem Benutzerkonto alle Infos für die Fahrt und exklusive Vorteile für FLOYT+ Nutzer.

Freundliche Grüße
Ihr Team von billiger-mietwagen.de

Rated 1 out of 5 stars

Insurance offered via…

Insurance offered via billiger-mietwagen.de is a scam!
I booked a rental car at Izmir airport with billiger-mietwagen.de including full coverage for damages via an axa insurance/waiver for the deductible of 500 EUR. Unfortunately, we had an accident. The rental car company (a subcontractor of Autounion) immediately charged ca. 3800 EUR on my credit card. I challenged them to charge a maximum of 500 EUR - to no effect. This is fraud! Even worse, billiger-mietwagen.de and Axa were of absolutely no help. Axa has taken no action and ignored email and the damage claim on their website (by end of August it still shows the status "submitted", a phone number is not available). billiger-mietwagen.de does not take any responsibility. @billiger-mietwagen.de, the insurance that you offer as part of the rental agreements is a scam! Please take accountability!

10 April 2024
Unprompted review
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Guten Tag Helmut,
vielen Dank für Ihre Rückmeldung.

Wir bedauern sehr, dass Ihr Vermieter vor Ort Ihnen keinen zufriedenstellenden Service zur Verfügung stellen konnte.
Ihr Anliegen wurde an unser Kundenservice-Team weitergeleitet. Unsere Kollegen werden sich zeitnah mit Ihnen in Verbindung setzen, um Ihre Anfrage so schnell wie möglich zu bearbeiten und Ihnen weiterzuhelfen.

Bitte beachten Sie, dass Sie auf dieser Seite ausschließlich unseren Service als Preisvergleichsportal bewerten können. Wir würden uns daher sehr über eine entsprechende Aktualisierung Ihrer Bewertung freuen.

Freundliche Grüße
Ihr
Team von billiger-mietwagen.de

Rated 3 out of 5 stars

Quick check in and check out of the…

Quick check in and check out of the car. But it felt really unpersonal. Also we did not get a list with existing damages, so we felt as it has scam potential.

23 August 2024
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Reply from billiger-mietwagen.de

Hello and thank you for your feedback.

We are sorry, that your local supplier did not offer a good service to you.

In a personal message to you we will offer the information on direct feedback to the suppliert.

Please note that you can only rate our service as a price comparison portal on this page. We would therefore be very pleased if you would update your rating accordingly.

Kind regards
your
team from billiger-mietwagen.de

Rated 4 out of 5 stars

Everything worked ok.

Everything worked ok.
Problem was with additional costs for on road assistance.

18 August 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Guten Tag 
und vielen Dank für Ihre tolle Bewertung.

Unser Tipp für Sie: Ein Benutzerkonto für alles

Mit FLOYT+ behalten Sie Ihre Buchungen immer im Blick – egal ob Mietwagen oder Carsharing. Einmal eingeloggt, finden Sie in Ihrem Benutzerkonto alle Infos für die Fahrt und exklusive Vorteile für FLOYT+ Nutzer.

Freundliche Grüße
Ihr
Team von billiger-mietwagen.de

Rated 5 out of 5 stars

I am so happy i rented a 7seater for a…

I am so happy i rented a 7seater for a weekend with my family.. i got a car from Sixt through billiger mietwagen.de.
By Pick-up in Hamburg, The Staff were very friendly and gave me alot of Tipps...
By return in Berlin i wasted 30mins searching the keys returning Box..but the Telefon Staff were Patient enough to help...
In All ,the Car was great ,.my experience was super ,i will always recommend you Guyz...
Keep it up...

Daniel

16 August 2024
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Reply from billiger-mietwagen.de

Hello Daniel,
Thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+, you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
Your
Team from billiger-mietwagen.de

Rated 5 out of 5 stars

It's very hard to screw things up in…

It's very hard to screw things up in Kerry.

10 August 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello 
and thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+, you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
your
team from billiger-mietwagen.de

Rated 5 out of 5 stars

Europcar was a grreat experience

Europcar was a grreat experience! super service, very fast and firiendly.

9 August 2024
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Reply from billiger-mietwagen.de

Hello Katrin,
thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
Your
Team from billiger-mietwagen.de

Rated 5 out of 5 stars

Price

Price and The Support during the pick up was satisfactory.

7 August 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Good day
and thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
Your
Team from billiger-mietwagen.de

Rated 5 out of 5 stars

Top!!!!!!!!!!

4 August 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Guten Tag Sebastian,
vielen Dank für Ihre tolle Bewertung.

Unser Tipp für Sie: Ein Benutzerkonto für alles

FLOYT+ behalten Sie Ihre Buchungen immer im Blick – egal ob Mietwagen oder Carsharing. Einmal eingeloggt, finden Sie in Ihrem Benutzerkonto alle Infos für die Fahrt und exklusive Vorteile für FLOYT+ Nutzer.

Freundliche Grüße
Ihr
Team von billiger-mietwagen.de

Rated 5 out of 5 stars

No problems

No problems, quick and easy.

11 July 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Ivan,
Thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
Your
Team from billiger-mietwagen.de

Rated 1 out of 5 stars

Unbelievably horrible experience and ruined our euro vacation

Unbelievably horrible experience. We rented a passenger van for my wife and 4 kids for 3 weeks, paid in FULL! Over 2000.00 USD. My wife input the arrival time wrong on the registration. When we arrived, that gave our car away AND kept all of our money!

Billiger sub rents from rental cars.com, and this is just pure thievery! After months of calls, visa pulling money back and then giving in, we ended up with no car, and a 2300 bill that was lost…

Pathetic customer care and dishonest company.

There excuse was we were late, even though we paid in full, that’s not enough to reserve the car, and they said theirs terms and conditions didn’t apply since rental cars.com sublet the rental… which we never saw…. Joke…

10 June 2024
Unprompted review
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Guten Tag James,
vielen Dank für Ihre Rückmeldung.

Wir bedauern sehr, dass Sie Ihren Mietwagen aufgrund einer Verspätung nicht wie geplant übernehmen konnten.

Bei einer Verspätung hat Ihr Vermieter das Recht, da sFahrzeug anderweitig weiterzuvermieten. Die gebuchten Übergabezeiten sind verbindlich.

Sollten Sie absehbar Ihr Fahrzeug nicht pünktlich übernehmen können, besteht lediglich die Möglichkeit, Ihren Vermieter direkt zu kontaktieren und mit diesem eine spätere Übernahme zu vereinbaren.

Diese Regeln werden nicht durch uns festgelegt, sondern durch Ihren Veranstalter. Gerne können Sie Ihre Buchung entsprechend bei Ihrem
Veranstalter reklamieren und eine Kulanzerstattung erfragen. 

Wir haben Ihre Anfrage über unser Kontaktformular bereits erhalten und die Möglichkeiten zum weiteren Vorgehen beschrieben.

Freundliche Grüße Ihr
Team von billiger-mietwagen.de

Rated 5 out of 5 stars

Very satisfied with rental

Communication with the landlord was great and the pick up was very easy and convenient. We were picked up by landlord representative and driven to the location of the vehicle. On the return also they took us at requested place in the city. The rental car could have been a newer edition.

16 July 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Miroslav,
Thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
Your team from billiger-mietwagen.de

Rated 1 out of 5 stars

WARNING - STAY FAR AWAY FROM BILLIGER-MIETWAGEN.DE, CARNECT/CARHIREMARKET, ARGUSCARHIRE AND NOLEGGIARE!!! 🤬

In June we rented 2 cars for 2 weeks at Pisa Airport via the German broker/portal Billiger-Mietwagen.de – organised via Carnect/Carhiremarket and Arguscarhire. The cars were handed out in Pisa by local operator Noleggiare.

Noleggiare didn’t accept the full insurance paid to Billiger-Mietwagen.de (to Carnect/Carhiremarket and Arguscarhire) – despite of our vouchers/documents clearly stating that. So, we had to pay full insurance again at Pisa Airport. In total we were forced to pay more than 4,000 € for 2 cars in 2 weeks. For that amount we could have rented 4 cars at Avis, Hertz or Europcar.

All involved parties – from Billiger-Mietwagen.de, over Carnect/Carhiremarket and Arguscarhire to local operator Noleggiare refused totally to reimburse any of the almost 2,000 € we had to pay on top of the rental price initially paid.

STAY FAR AWAY from brookers and organisers like Billiger-Mietwagen.de, Carnect/Carhiremarket or Arguscarhire – and local operators like Noleggiare. They are just crooks and scam you. 🤬

RENT ONLY from well-known, respected and credible car rental company directly at the airport of arrival origin. NEVER-EVER rent via a brooker/portal. They just steal your money! 🤬

14 June 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

hallo Per,
vielen Dank für Ihr Feedback.

Es tut uns sehr leid, dass Ihr lokaler Vermieter Ihnen keinen zufriedenstellenden Service bieten konnte.

Bitte verwenden Sie für eine Beschwerde an Ihren Veranstalter das Formular, dass wir Ihnen am Tag der Rückgabe des Fahrzeugs per E-Mail zugesandt haben. Damit wird auch der Veranstalter über diesen Vorgang informiert.

Wir haben Ihre Anfrage über unser Kundenformular erhalten und den Sachverhalt, den Sie beschrieben haben, beantwortet.

Mit freundlichen Grüßen, Ihr Team von billiger-mietwagen.de

Rated 5 out of 5 stars

Friendly

Quick Check in with friendly stuff

12 July 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Udo
thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+ you can always keep an eye on your bookings - whether it's a hire car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
your
team from billiger-mietwagen.de

Rated 4 out of 5 stars

Tip top

Tip top, alles war gut

12 July 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Guten Tag 
und vielen Dank für Ihre tolle Bewertung.

Unser Tipp für Sie: Ein Benutzerkonto für alles

FLOYT+ behalten Sie Ihre Buchungen immer im Blick – egal ob Mietwagen oder Carsharing. Einmal eingeloggt, finden Sie in Ihrem Benutzerkonto alle Infos für die Fahrt und exklusive Vorteile für FLOYT+ Nutzer.

Freundliche Grüße
Ihr
Team von billiger-mietwagen.de

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