billiger-mietwagen.de Reviews 

74,464
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Great experience so far. Horror reviews of rental car places have not occured when via this web page. Either coincidence, or the rental companies do not want to treat clients via this web page badly.... See more

Rated 3 out of 5 stars

The time you need to book depends on how deep you want to dive into the contractual fine print, which still contains some important information that are not provided in the summary. During the time I... See more

Company replied

Rated 5 out of 5 stars

Delightfully flexible and informative website. Brilliantly done! Note: Not sure why, but our success in finding what we wanted varied up and down for a few days, so next time I would not start late... See more

Company replied

Rated 5 out of 5 stars

I was in touch with one of your very helpful and kind staff yesterday by phone. Unfortunately I could not rent the car as I only realized at the sixt office that my credit card was expired and my visa... See more

Company details

  1. Price Comparison Site
  2. Car Rental Agency

Written by the company

billiger-mietwagen.de ist das führende Preisvergleichs-Portal für Mietwagen in Deutschland. Im Jahr 2003 haben wir billiger-mietwagen.de als ersten Mietwagen-Preisvergleich auf den Markt gebracht und sind bis heute marktführend in Deutschland. Wir arbeiten laufend daran, unser Leihwagen Vergleichsportal immer weiter zu optimieren, um unseren Kunden und Kundinnen den Weg zum perfekten Mietwagen so einfach wie möglich zu machen. Bei billiger-mietwagen.de finden Sie den besten Mietwagen zum besten Preis – flexibel, transparent und schnell.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

74K reviews

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4.3

All reviews

(74,464)

4,202 reviews in the last 12 months

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Rated 5 out of 5 stars

I was in touch with one of your very…

I was in touch with one of your very helpful and kind staff yesterday by phone. Unfortunately I could not rent the car as I only realized at the sixt office that my credit card was expired and my visa debit card wasn’t excepted for the conditions booked. So we agreed on reminding you by that form to contact the company here in Madeira via email to ask them to not charge the cancellation fee. Please let me know if you need any help with that!

1 December 2024
Rated 2 out of 5 stars

Goldcar is not sticking to contracts…

Goldcar is not sticking to contracts from the provider ArgusCar, the deposit amount deviats massively from the offer via billiger-mietwagen.

26 November 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Roger!
Thank you for your feedback.

We regret that you were charged additional costs on site.

Your request has been forwarded to our customer service team. Our colleagues will get in touch with you as soon as possible to process your request and help you further.

Kind regards
Your team from billiger-mietwagen.de

Rated 5 out of 5 stars

Fast

Fast, professionell and I like that they automatically take the M50 toll of the credit card. No need to login and pay online. They calculated very little service costs for that. 63 cents!

25 November 2024
Rated 2 out of 5 stars

Bad experience

Bad experience. billige-mietwagen cooperates with another intermediaries (bsp-auto.com) who will cancel your reservation at avis. fortunately bsp-auto send money back after 6 days. thx billige, after all it is two star experience.

12 November 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello, Vratislav!
Thank you for your review.

We regret that you experienced some inconvenience during your rental.

Your request has been forwarded to our customer service team. Our colleagues will contact you promptly to process your request as quickly as possible and help you further

Kind regards
Your team from billiger-mietwagen.de

Rated 1 out of 5 stars

the extra cost at the desk of tangerine…

the extra cost at the desk of tangerine was 230 euro. that giavecus a shit feeling about the vomplete proces

15 November 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello, Albert!
Thank you for your review.

We regret that you experienced some inconvenience at the car rental desk.

Your request has been forwarded to our customer service team. Our colleagues will contact you promptly to process your request as quickly as possible and help you further.

As your review does not refer to us, we would be very pleased if you would rate our personal customer service.

Kind regards
Your team from billiger-mietwagen.de

Rated 1 out of 5 stars

scam

scam! the price i booked online was not possible when i wanted to pick up the car. they then told me the price just doubled.

2 November 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Marcel,
Thank you for your feedback.
We are sorry that you had trouble with your local rental company.
Please use the complaint form that we sent you by e-mail on the day you returned the vehicle. This will also inform the organizer of this process.

Kind regards
Your
Team of billiger-mietwagen.de

Rated 1 out of 5 stars

Double Charged for Rental in Zagreb

We were charged €188 for a rental car incl.insurance on billiger-mietwagen.de. However, when we arrived at Sixt Zagreb Airport, they stated that they had no record of the payment and had only the booking voucher on their system. They also informed us that any third-party insurance (as offered by billiger-mietwagen.de) was not accepted and we had to pay an additional amount for insurance. In total, we then paid an additional €384 to Sixt at Zagreb Airport. Not happy with this at all. I will never use billiger-mietwagen.de ever again.

26 October 2024
Unprompted review
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello,
Thank you for your feedback.
We are sorry that your local rental company was unable to provide you with a satisfactory service.
One of our colleagues will contact you shortly.
Kind regards
Your
Team of billiger-mietwagen.de

Rated 1 out of 5 stars

Promised t-roc VW or similar got a…

Promised t-roc VW or similar got a Dacia Stepway. Significantly smaller. Was told it was the same category.

19 October 2024
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Reply from billiger-mietwagen.de

Dear Gu,
we regret that your rental did not go as smoothly as usual.

Your request has been forwarded to our customer service team. Our colleagues will contact you as soon as possible to process your request and help you further.

Kind regards
Your team from billiger-mietwagen.de

Rated 1 out of 5 stars

Stay away from this fraudulous…

Stay away from this fraudulous platform!We rented a month ago a car on this platform,wisecars being the provider,but on thrir online process they hide important clauses that leaves you charged and without a car.Through the online booking process was never mentioned that a debit card will atract a triple deposit.When we went to pick up the car the wierd provider with very poor reviews asked us a triple amount for the deposit when their reviews are only from people struggling to sue them to claim their money back.We never got the car and we never got the money.Stay away from this platform.They are hand in hand with the providers hiding important clauses during the booking process.

18 September 2024
Unprompted review
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Dear Lucian Daniel,
thank you for your feedback.

We regret that you had such an unpleasant experience on site. Please use our contact form so that we can take care of your request.

Kind regards
Your team of billiger-mietwagen.de

Rated 1 out of 5 stars

According to the unfriendly person from…

According to the unfriendly person from the car service there would be a lot of more costs that were supposed to be there - 117€ instead of 50€ or no car without any reasons. i chose no car. wouldnt recommend.

13 October 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Thank you for your review on Trustpilot.
Your request has been forwarded to our customer service team. Our colleagues will contact you promptly to process your request as quickly as possible and help you further.

Please note that you have rated your local rental company and not us
as a price comparison portal, so we would be delighted if you would rate our service.
our service.

Kind regards
Your team from billiger-mietwagen.de

Rated 1 out of 5 stars

Additional charges when booking

I booked a rental car in Munich from Hertz/Thrifty on July 1st, 2024 via billiger-mietwagen.de. The voucher included, among other things, the rental costs, theft protection, an airport fee and the applicable taxes. However, when returning the car only a small part of my deposit with Hertz was paid back and a part of it was retained. After complaining to Hertz, they explained to me that the voucher contains services worth a total of €472.93 and my prepaid voucher is only worth €334.21 and that I therefore have to pay the difference of €138.72.
I do not agree with this explanation. I have already paid for all of the services when booking through billiger-mietwagen.de and it was never mentioned that I would have to pay an additional €138.72 to Hertz for the services already included in my reservation.
Since I signed the rental agreement with billiger-mietwagen.de, I would like them to clarify the matter and refund me the €138.72 I overpaid.
I trusted the reliability of Hertz/Thrifty and billiger-mietwagen.de when I made my reservation and I have never had a problem like this before, this situation is really frustrating!!!

1 July 2024
Unprompted review
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

thank you for your feedback via Trustpilot.

We regret that damage was caused to the rental car during your rental.

Your provider AutoEurope is to be contacted as your contractual partner in order to process the claim.

A form is provided for this purpose via the following link:

https://www.autoeurope.de/customerservice/

We hope that we have been able to help you with this information.

Rated 1 out of 5 stars

I booked a premium car but didn't got one

I booked a premium car, it was advertised as A6 or similar. Similar should be Mercedes E-class, or a BMW5, to have the highest comfort level for long rides.
However, i got a alfa romeo guilia which is more a sports car instead of a premium vehicle. Especially if you have to use this car for business trips with several tousand km in a week, a absolut "no go".
As a result, my 60 year old college had backpain and it was a very unconformable ride.

13 September 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Jochen,
thank you for your feedback on Trustpilot.

Your request has been forwarded to our customer service team. Our colleagues will get in touch with you as soon as possible to process your request as quickly as possible and help you further.

Please note that you have rated your local rental company and not us as a price comparison portal, so we would be delighted if you would rate our service.

Kind regards
your team from billiger-mietwagen.de

Rated 5 out of 5 stars

Everything super

Car was super, brand new one.
Papers were accepted by carhire company with no problems.
I got clear instructions how to hire car and what to do - excelent.

5 July 2024
Rated 5 out of 5 stars

Everthing works well...

4 September 2024
billiger-mietwagen.de logo

Reply from billiger-mietwagen.de

Hello Andre,
thank you for your great review.

Our tip for you: One user account for everything

With FLOYT+, you can always keep an eye on your bookings - whether it's a rental car or car sharing. Once logged in, you will find all the information you need for your journey and exclusive benefits for FLOYT+ users in your user account.

Kind regards
your team from billiger-mietwagen.de

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