It was so easy sorting out my C2W bike. Once logged in and set up with an account, communications were clear and only when required. Voucher came through as soon as my employer had set up payment so v... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue where the bike i had intended to purchase was withdrawn by the shop. My voucher had already been generated. B2WS were able to quickly resolve the issue for me, I selected an alternative... See more
Company replied
The Bike to Work Scheme made the whole process smooth and straightforward. Their team provided all the information I needed, making the purchase through my HR department quick and hassle-free. An amaz... See more
Company replied
They are quick to respond to any queries. Answers provided are, in my experience very clear and helpful. They provide timely updates regarding progress of quotes and vouchers. They process clearance... See more
Company replied
Company details
Information provided by various external sources
As the UK's no.1 independent provider of the Government Cycle to Work scheme, we believe that bikes are good for everybody. Because healthier, happier employees mean a more productive staff for Employers. The Bike 2 Work Scheme scheme offers tax free bikes to employees.
Contact info
Number Sixty One Tithebarn Street, L2 2SB, Liverpool, United Kingdom
- 03300884765
- info@bike2workscheme.co.uk
- www.bike2workscheme.co.uk
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Reply from Bike 2 Work Scheme
Hi Rob,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Craig,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Great customer service
Very very helpful staff ,i had an issue with my voucher and the customer service was excellant would highly recommend this company
8 July 2026
Reply from Bike 2 Work Scheme
Hi Dave,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Smooth Experience
so simple and easy scheme to use, took no time at all, totally hassle free
14 July 2026
Reply from Bike 2 Work Scheme
Hi Aaron,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Nice and easy
13 July 2026
Reply from Bike 2 Work Scheme
Hi Louie,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Great way to buy a bike
Great way to buy a bike! The Bike 2 Work Scheme does slow the ordering process down a little, but if you're patient enough to wait a few more days then it absolutely makes sense. I ordered my bike online via Tredz Bikes using the B2W Scheme voucher, and all went very smoothly.
6 July 2026
Reply from Bike 2 Work Scheme
Hi Adam,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Making bike purchases accessible for all
Making bike purchases accessible for everyone is always a good thing. I do think that the information of what happens when your payment term end is a little on the vague side, would be good to have that locked in from day 1 in my opinion. Overall, a good scheme to get behind.
10 July 2026
Reply from Bike 2 Work Scheme
Hi Natasha,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Helpful and responsive staff
Staff were very helpful, proactive and with very quick response times to questions. The only down side was being unclear of which companies were part of the scheme from the beginning of the journey which caused a lot of complications.
12 June 2026
Reply from Bike 2 Work Scheme
Hi Eleanor,
Thanks for your feedback and enjoy your bike.
Regards Bike2WorkScheme
Great costumer service always ready to…
Great costumer service always ready to help and make it easy for us
10 July 2026
Reply from Bike 2 Work Scheme
Hi Albana,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Reply from Bike 2 Work Scheme
Hi Nazars,
Thanks for your feedback, Happy Riding!
Regards
Bike2WorkScheme
Initial challenges with my employer but…
Initial challenges with my employer but once the info was sent to Bike 2 Work, service was rapid.
Thank you
9 July 2026
Reply from Bike 2 Work Scheme
Hi Andrew,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Fairly simple process and B2W were…
Fairly simple process and B2W were helpful whenever i needed to speak to them
3 July 2026
Reply from Bike 2 Work Scheme
Hi Stephen,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Hidden charges at some of the cycle partners.
My experience was mixed. The process was quick and easy, but I thought Halfords would have been on the partners list, as that is where I had gone to try the bike I wanted.
I was also charged £100 by We Cycle that I wasn't aware of. I believe people should be aware of these charges beforehand, so there isn't any confusion or embarrassment.
29 June 2026
Reply from Bike 2 Work Scheme
Hi Janice,
Thanks for your feedback, as you can imagine, we can't tell bike shops how to run their business, however we do ask them to put any admin charges on their website. I hope you enjoy your new bike and look forward to working with you in the future.
Regards
Bike2WorkScheme
Easy process to follow
30 June 2026
Reply from Bike 2 Work Scheme
Hi Paul,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Easy to sort out new bike for work
Easy to sort out new bike for work, was quicker than expected. Great experience overall.
3 July 2026
Reply from Bike 2 Work Scheme
Hi Jack,
Thanks for your feedback and enjoy your bike.
Regards
Bike2WorkScheme
Great Service and quick delivery on time
1 July 2026
Reply from Bike 2 Work Scheme
Amazing news!
Thanks for your feedback and enjoy your bike.
Regards
Bike2Work Scheme
Reply from Bike 2 Work Scheme
We are so glad to hear the process went well!
Thanks for your feedback and enjoy your bike.
Regards
Bike2Work Scheme
It was all made very easy and the bike…
It was all made very easy and the bike shop was excellent to deal with, very knowledgeable and helpful
29 June 2026
Reply from Bike 2 Work Scheme
Thanks for your feedback, Happy Riding!
Regards
Bike2Work Scheme
Reply from Bike 2 Work Scheme
We are so glad to hear the process went well!
Thanks for your feedback and enjoy your bike.
Regards
Bike2Work Scheme
Fast and efficient
22 June 2026
Reply from Bike 2 Work Scheme
We are so glad to hear the process went well!
Thanks for your feedback and enjoy your bike.
Regards
Bike2Work Scheme
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