Bigzzia Reviews 36

Purchased one of their gaming chairs for my son's Christmas. The female threads on the chair back are a mismatch for the arm rests, the bolt would not engage with them on one side. We eventually received a replacement.

The replacement arrived a few weeks later and lo and behold the five pointed plastic base had a large crack in it when we removed it from the packaging box! So another two weeks waiting on a replacement chair.

Finally received another new chair and this time the bolts won't engage with the female threads on the footrest!

Honestly an absolute clownshoe of a product.

Scumbags to be onest
Terrible company one of the worst out there

Unresponsive over email regarding replacement parts. Initially they agreed to send a replacement, only I did not receive the part nor any further communication from them despite sending follow up emails on 3 separate occasions.

My self and wife bought a leaf blower last November and in February this year it stopped working so contacted them and was all good they said just show us were u brought it and we will replace it for u But never got a replacement and never got a response from them and have sent many emails Not a good company trading standards should look in to them

Had a faulty arm gaming chair 7 months old reached out to customer service team who requested pictures and agreed it’s not good after speaking with the after sales team they sent me a new chair very happy with the service and response time.

Promiised to send on replacement Leaf Blower for faulty one. Never did. I tried to contact them on numerous occasions without success. Terrible customer service

Like others have said, poor customer service. Small part missing and they refuse to send a replacement, despite me offering to cover all costs.

Why can't anyone from that company come back to me? Really bad customer service.. extremely unhappy!

I'm very disappointed with your after sales as I've tried to contact you on numerous occasions BUT to no success with regards to a replacement glass for my rattan garden table furniture. The glass is black and measurements are 450mm x 450mm. Could you please let me know where I can get a replacement
A reply would be appreciated by return.

Bought a gaming chair, has nice quality en shipped within 4 days

I bought a Bigzzia treadmill, but I recived a similar treadmill with the text Home Fitness Code. (Did not look the same as the one I thought that I bought).
And I cant get it started.
The display would not work and the treadmill is dead.
Im not happy :(

The gaming chairs are awful and unreliable. They’re made of cheap metal so the support breaks with ease. If you want an office chair or gaming chair, look elsewhere.

I can't get a replacement remote anywhere and they do not answer their emails and there is nowhere to purchase another one leaving the treadmill completely useless

Remote stopped working for no reason, unable to get a reply from company for a replacement - therefore I cannot use the treadmill! Really poor product - save your money and go elsewhere. Really shocked that this isn’t a one off either

Don't purchase a treadmill from this scammer company. If you lose or break the remote controller basically the treadmill is Kaput.

Customer service is non existent as they never respond back. Avoid this company like a plague!

received tread mill yesterday. will not power on at all

First motor failed after couple of months. Bigzzia ignored all warranty claims and just decided not to answer any emails. I replaced main motor and second motor failed after around 600 km. Please avoid or you will be disappointed.

Nothing wrong with the treadmill. But its the remote. Without the remote you can't use the treadmill. What size battery is it?! I've brought loads but can't find the correct one? Zero response by company and company I purchased it from. Cost me £279. And I do have a receipt etc!!

Flimsy remote control broke and you can't get a replacement. Company won't even get back to you. Wish I'd never bought a treadmill from bigzzia. Awful product and zero customer service, avoid!