Big Orbit Cards Reviews 

2,719
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times, noting that orders consistently arrive safely, securely protected, and very well packaged. People are also extremely happy with the huge selection of trading cards available, finding the website layout clear and the overall ordering process wonderfully smooth. However, some reviewers were not happy with occasional issues such as missing items, incorrect quantities, or specific requests being overlooked during packing. A few customers additionally mentioned receiving items with unexpected condition flaws, minor physical damage, or envelope packaging taped in an inconvenient way.

What people talk about most

Product

Users describe positive interactions with product, highlighting the fantastic selection of single cards and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting super quick shipping... See more

Quality

Customers consistently note positive experiences with quality, praising the honest grading and fantastic... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery and fair prices.... See more

Order

People report positive experiences with order, highlighting the simple process and very fast delivery.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nicely packaged & fast delivery always worth a look & check them out. Also easy to navigate to see if they have the single cards you need because first you can do in stock only then via the set you lo... See more

Rated 5 out of 5 stars

Easy website too find cards, great selection of Pokémon cards and fantastic prices. Super quick delivery, will definitely be back for more cards. A great company recommended by my son.

Rated 5 out of 5 stars

Really amazing for buying single cards! I've used the site a couple of times now, bought a couple hundred cards from various TCGs for my weird themed collections and I will continue using Big Orbit in... See more

Rated 5 out of 5 stars

I recently got back into collecting Pokemon cards and had pulled a couple of rare cards from the new Pitch Black set that I wasn't interested in keeping. I decided to trade these into Big Orbit Cards... See more


Company details

  1. Trading Card Store
  2. Collectibles Store
  3. Game Store
  4. Hobby Store
  5. Toy Store

About Big Orbit Cards

Written by the company

The best place to buy individual trading cards in the UK. Fast same day worldwide shipping on orders placed before 3pm Monday to Friday and free shipping over £30. We sell a wide range of different TCGs including Magic: The Gathering, Yu-Gi-Oh!, Pokemon TCG, Cardfight Vanguard & many more.
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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(2,719)

581 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve ordered around 5 times now and…

I’ve ordered around 5 times now and every time it’s been consistent, to the security of the package, the condition of the cards and the quickness in dispatching the item. Nothing but praise for this company, it’s always a pleasure!

26 April 2026
Rated 5 out of 5 stars

Fantastic experience

Was able to pick out exactly the pokemon cards my son needed to add to his binder. Cards came on time and well packaged to keep them safe. I will 100% be keeping an eye out on the site for further purchases

26 April 2026
Rated 5 out of 5 stars

Really amazing for buying single cards

Really amazing for buying single cards! I've used the site a couple of times now, bought a couple hundred cards from various TCGs for my weird themed collections and I will continue using Big Orbit in the future for sure. Gutted I didn't find this site sooner honestly!!

25 April 2026
Rated 2 out of 5 stars

Poor card handling and missing items

Cards weren't sleeved when I specifically asked. This is an industry standard and should be maintained regardless of card price. This has been accommodated on some previous purchases despite workers suggesting its not possible due to their delivery methods. Moreover, some of the cards advertised were removed from my order despite being shown In stock. I'm unaware if this is due to the company double selling the cards or simply did not have them in stock. I usually trust this company but have felt their dedication to Trading Cards and their handling of industry standards have been lacking.

23 April 2026
Big Orbit Cards logo

Reply from Big Orbit Cards

Hello Ww

We’re very sorry to hear that some cards were missing from your order.

While we take great care in our stock handling and order fulfilment, discrepancies can occasionally occur—for example, items may be incorrectly added to stock or picked in error. That said, this is certainly not the experience we aim to provide.

Having reviewed your order history, we can see that this appears to be the first issue across nearly 400 cards you’ve purchased with us, which we hope offers some reassurance regarding our usual standards. Nevertheless, we fully appreciate how disappointing this situation is.

Although we strive for complete accuracy with every order, a zero-error rate is unfortunately not always achievable. Please be assured that we are continually working to minimise these occurrences.

With regard to packaging, we follow a process that has been developed over more than 10 years of selling trading cards online. As a result, we receive very few reports of damage in transit—typically only one every few to several months.

We do not sleeve every card we ship, as the packing method we use is designed to protect cards effectively during transit.

As you will have seen, we use grip seal bags to prevent movement within the package, thereby eliminating the risk of abrasion while also making the contents largely water-resistant. In addition, we use bespoke postage boxes which incorporate crumple zones at each end, along with dual-layer protection at the front and back, helping to safeguard the cards from any knocks during delivery.

That said, all high-value cards are shipped individually in toploaders, even though they are already protected within a rigid, double-layer cardboard box.

We are, of course, very sorry if you felt that the packaging used for your order was insufficient. We do hope you may choose to shop with us again in the future, allowing us the opportunity to demonstrate that our packaging method consistently protects the cards we ship.

Finally, I would like to apologise again for the issues you experienced with this order.

Regards

Paul
BOC

Rated 5 out of 5 stars

The website is easy to use

The website is easy to use and to find what you are looking for and then the delivery time is excellent aswell not waiting around for days for your cards to turn up . Order before 3pm and it get sent out that day perfect. I am always coming back to get what I need best site ever

24 April 2026
Rated 5 out of 5 stars

Thank you Big Orbit

Such an easy site to use! So happy I found this site! Prices are great and can get exactly what you need! Definitely recommend!

23 April 2026

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