Staff were friendly and very helpful. We felt the brakes on the car we tested were not quite right and they had new brake discs fitted while we waited. Whole process was easy and we never felt under... See more
Company replied
Big Motoring World, Buckmore Park, Maidstone Road, ME5 9QG Chatham, Kent, GB
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Staff were friendly and very helpful. We felt the brakes on the car we tested were not quite right and they had new brake discs fitted while we waited. Whole process was easy and we never felt under... See more
Company replied
Overall happy with our car but we were extremely disappointed with the after sales support. When we test drove the car there were floor mats loose in the boot which the salesperson commented on saying... See more
The team were very welcoming and friendly. I had read reviews about staff being pushy when trying to sell add-ons, however I did not find that this was the case. The only issue was that they were shor... See more
Company replied
Arrived at opening time with no pre booked appointment, immediately it was clear that nothing would be too much trouble… Welcomed and booked in within 5mins with and advisor called Bethan…whe... See more
Company replied
We supply thousands of cars a month to customers across the UK. We strive to ensure all of our customers are over the moon and with a car that puts a smile on their face.
Big Motoring World, Buckmore Park, Maidstone Road, ME5 9QG, Chatham, Kent, United Kingdom
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Great service from Naz went through all the car’s abilities and really easy to talk too, we are now looking to purchase another car from BMW

Reply from Big Motoring World - Blue Bell Hill
This was a 2nd purchase is less than 2 years. As this time, I used financing, the experience wasn’t that good. Been rushed a lot, ling waiting and most annoyingly, I was credit checked twice for their error. I was told, I would be given car mats but last minute the salesman changed his mind. Probably because of me not wanting to signup for those useless extra subscriptions. So all in all, my experience this time wasn’t very pleasant.

Reply from Big Motoring World - Blue Bell Hill
Awful- returned after initial visit on getting a price range for my car . On wanting to proceed this range was completely ignored and I was offered 20 % less for my car which was never justified. I wasted half a day and having spoken to other people that I know I can see this is not unusual . Have subsequently had 3 calls asking for feedback. Cannot underestimate how bad my experience has been.

Reply from Big Motoring World - Blue Bell Hill

Reply from Big Motoring World - Blue Bell Hill
As a returning customer, I wanted to test drive 2 cars to decide which one I want. The sales man told me I need to come back once I'm already decided and sent me off to test drive somewhere else.
2 bad experiences: 3 years ago a ridiculously pushy sales person. I bought a car anyways.
A few days ago, a sales man who didn't want to do any work to sell. I'm probably not coming back.

Reply from Big Motoring World - Blue Bell Hill
Thank you to Omar at Big motoring world Chatham for his excellent service during my car purchase from them.

Reply from Big Motoring World - Blue Bell Hill
Amazing service from Sujan and Holly took lots of time out of their day to help us thank you!

Reply from Big Motoring World - Blue Bell Hill
Terrible! I bought my Peugeot 3008 march 25 the whole process was exhausting,we wanted a cash buy they kept trying to convince us to at least pay part of it on h.p and have a holiday with the left over cash! Ground us down to accept 36month warranty , a few days after we bought the car the lights kept coming on and alarm kept going off all through the night took it back they said they couldn’t find anything wrong but reset it and it was fine,a couple of months later with were travelling home from a weekend trip and the ad blu light came on,Smoked billowed out of exhaust ,ad blu injector neede replacing they paid for it under warranty,3 weeks ago ad blu lights came on took it to my garage and it needs a complete new exhaust due to a crack in the dps which is not covered under the warranty!! I have had to phone big motoring world approximately 6 times to see what was happening as they don’t actually call you and aside waiting for up to 45 mins for an answer they are definitely not full of charm! Yesterday I called yet again to be told the claim was being reviewed and I would has an answer by 3 pm! I called this morning and was the told my claim is declined no covered under warranty! I know have a garage bill of over £2400 for the replacement of the the exhaust and really don’t know what to do! DO NOT buy from big motoring world or DO NOT buy warranty so disappointed!

Reply from Big Motoring World - Blue Bell Hill
Great experience buying a car from Big Motoring World Blue Bell Hill. Phillip made sure I was well looked after throughout – from coffee and biscuits to even milkshakes, which was a nice touch. The car was prepared perfectly, clean and fully charged on collection.
Highly recommend both the dealership and Phillip for a smooth and enjoyable buying experience.

Reply from Big Motoring World - Blue Bell Hill

Reply from Big Motoring World - Blue Bell Hill
Very professional set up. get met at the reception by sale's person nothing seems to much trouble

Reply from Big Motoring World - Blue Bell Hill
The price of the car was very good however spending half a day in there trying to get out with the car too way too long. Also the selling of other products seemed to be a must even though I did not want them. They need to be more focused on time it takes.

Reply from Big Motoring World - Blue Bell Hill
I have booked for test drive with a car which has been sold and didn’t receive any notification, moreover too long to wait customer services to help

Reply from Big Motoring World - Blue Bell Hill
Came back for the second time after walking away disappointment. Gary went above and beyond to get my partner the car he really wanted that he walked away from for the right price. Couldnt ask for more and would come back in a heart beat if he was our guy again.
Ask for Gary Church and he will get you the car you want at the best possible price.

Reply from Big Motoring World - Blue Bell Hill
website is easy to understand and test drive easy to book.

Reply from Big Motoring World - Blue Bell Hill
After visiting I initially booked a test drive which I had to cancel
Then, phone calls, emails , texts
Blocked them the more calls on different numbers
Totally ridiculous!
Would never set foot in their dealership again

Reply from Big Motoring World - Blue Bell Hill
I don’t like soon has we has we got there we was put in front of a computer to look at car when we know what we was looking for then to have the drive down so we could have a look then we see the man washing the car that we was also waiting for to have a look didn’t get ask if we want to take them for a test drive we won’t be going back

Reply from Big Motoring World - Blue Bell Hill

Reply from Big Motoring World - Blue Bell Hill

Reply from Big Motoring World - Blue Bell Hill
What a brilliant service from start to finish everything run-so smooth couldn’t recommend this company enough absolutely fantastic ask for yucel the salesman nice guy and helpful thank you so much over the moon with the car and the brilliant service you all provided on the day.

Reply from Big Motoring World - Blue Bell Hill
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