Big Maggys Cafe & Cycle Store Reviews 

Great experience and massive help given to first time E-bikers not having a clue what to buy! Particular thanks to Aaron for making it all so easy 😊

Huge thanks to Big Maggies for the recent service.

Whole team are always brilliant on every visit regardless of what I'm popping in for, they fit me in around times that suit me and my working hours and always super speedy, wouldn’t go anywhere else.

Cheers guys!

Bought a new road bike from Big Maggy's last year and couldn't have been happier with the service, so much so I just bought my first gravel bike from them as well. Again the service was spot on. Amazing aftercare and they are always happy to answer any questions however stupid! Thanks guys.

The guys really know what they are talking about and are very helpful and responsive.

Fantastic, super helpful and friendly fast service

The team helped me build a custom bike from scratch and were nothing but helpful from beginning to end. Giving me all the information I needed to make the decision that was right for me, they were not only knowledgeable and friendly throughout, but patient when they needed to be, and the results speak for themselves!

Aarron walk me through the whole process of buying a high end bike. I have to admit I am not a high end cyclist (more like all the gear and no idea). However he was understanding and patient; he explained everything as we went through the initial fitting, ordering and final fitting.
He kept me informed throughout updating me with the progress from the factory etc.
I have confidence in recommending Aarron and Big Maggie’s.

One of the owners of this business stopped to help me when I was out riding on The Ridgeway and mended my puncture in about 3 minutes. I'll be stopping by if I am ever in Jersey. Hope you enjoyed the KAW! 🙌 Many thanks again...

The team at BM's are friendly, approachable and knowledgeable. I've taken 3 triathlon specific bikes to Rich, and despite two being two small (!), he delivered the same level of service had I purchased them directly from the shop.

While nothing in this world comes for free, you receive excellent value for money in Big Maggys. I have occasionally found myself going for something cheaper, only to return to BMs time and again. Highly recommended.

Excellent service as always from the team at Big Maggy’s. New bike ordered and delivered in super quick time and old bike serviced and cleaned ready to be sold. All part of the service and always with smiles (and coffee). Great bike shop for all levels of cycling.

Arranged a bike fit with Rich as id been suffering from gradual onset of severe right sided back pain whilst on the bike despite having the bike for over a year. Soon to take on a 70.3 Ironman i knew i had to get my back sorted.
I had been seeing a physio and to ensure we covered all possibilities, we agreed a bike fit would be a good option.
Rich was incredibly professional, knowledgeable and helpful by asking all the right questions and not leaving any stone unturned. He made a few minor adjustments to the bike and of course after a bit of convo around triathlon race plans for the next couple of years i was on my way.
So incredibly happy that i managed a 50km ride the following day with zero back problems! Not even a twinge. So happy and just so amazed at the difference. I was back in the game!! Thanks guys!!!

New Bike
Within a matter of weeks, the chaps at Big Maggy's had me fitted, spec chosen/advised and received delivery of my new bike. Great work and friendly service as always!! Highly recommend.

As always great service from the boys & girls keeping my peddles turning and my cassette well fettled, cheers

These guys are awesome! Bikes sell them selves but the customer service, the way these guys are approachable so happy to help and genuinely seem like decent people with integrity and love for their jobs and care for their customer!
Well done Aron, Tony, rich and all the crew!

Great service, once again! After coming off my bike, Aaron was on hand as soon as the shop had opened! Within minutes, he had my bike on the stand and was giving it a thorough going over to make sure all was safe and working as it should.
The Team and BM’s have always been very helpful and I would highly recommend them to anyone looking for a bike shop!

Top service, terrible/great music choice always good for a coffee/mud for the soul!

The boys have been great I have only had to sell one kidney this year to have the dream bikes and having started last year with the intention of completing an Ironman distance triathlon at the ripe age of 43. They were great super helpful with everything from bike fittings to bib tights and every thing in between. I am now the proud owner of a couple of amazing bikes to help me complete my goals. Can’t recommend them highly enough.

Arrived at Big Maggys to look for an electric mountain bike...the team were amazing and took me through the options of what was on the market as well as what was available through distribution. Shortly after, the bike arrived. One and half years on and I know have an eMTB and an eGravel bike. Never thought I would use them as much as I do. Regularly go back for them to tweak and adjust - would highly recommend them.

Excellent customer service and fantastic bikes available at big Maggies serving up fabulous coffees and teas and healthy snacks.The three chaps there have a wealth of knowledge on all bikes .look after you well, highly recommended

I am not surprised by all the great reviews the guys at Big Maggys are receiving. I walked in yesterday on the off chance they had the bike I wanted,not only did they but within hours it was built and ready for me to collect.A friendly, professional and very efficient service.I will certainly recommend them to all my friends and work colleagues.