Buy Electric Scooters UK Reviews 90

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Neighbor ES-N3 ordered 30 november- delivered from germany by december 07 - on opening the box is was immediately obvious that this was built properly - there were no cheap fixtures and it came with... See more

Rated 5 out of 5 stars

Great company, and great staff! I had the pleasure of Oskar helping me through my order. The bike I originally ordered was out of stock, so had to wait for the next shipment to arrive before delivery.... See more

Rated 5 out of 5 stars

After spending weeks looking at escooters I got in touch with Oskar, he was fantastic helped me identify what scooters would suit me best ( i have mobility issues) and it was delivered within 48hrs... See more

Rated 5 out of 5 stars

Fantastic shop. Oscar was very helpful and kept me updated from day1. Unfortunately the model I choose just went out of stock, but he immediately offered me free upgrade to a different model or to ha... See more

Company details

  1. Motor Scooter Dealer
  2. Electric Motor Store

Written by the company

Welcome to Buy Electric Scooters UK, where we specialize in the latest and greatest electric scooters. Our enthusiastic team, comprised of avid riders and savvy experts, is dedicated to offering you scooters that seamlessly combine cutting-edge technology, stylish design, and dependable functionality. Whether you’re a veteran in the scooter scene or just getting started, we’re excited to assist you through every part of your journey. Here at Buy Electric Scooters UK, our passion goes beyond sales. Each scooter in our collection is personally tested and approved by our team, ensuring that they meet our high expectations for quality, safety, and performance. Our goal is to ensure that every scooter we recommend is something we’d ride ourselves. So, step int


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

90 reviews

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Rated 5 out of 5 stars

Great price and excellent delivery…

Great price and excellent delivery service.
I purchased my scooter from this company as it was the cheapest I could find and I’m so glad I did, the quality of the scooter is exceptional and the delivery was really fast and free it was literally next day. I will definitely be using this company again and I recommend I you are looking for a scooter for a great price give them a go you won’t regret it.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Yume Hawk

Is first time when I buy an electric scooter from this store and I’m very happy with my purchase. The quality of the scooter is very good I bought the Yume hawk and I’m very glad, this scooter is a beast is very powerful you need to be very careful because of the power you can fall very easily. Apart of this the scooter is very stable and the suspension is very good and you can adjust accordingly to your weight. The brakes are very sharp and are hidraulic brakes. I really recommend this store.

27 February 2025
Rated 5 out of 5 stars

Best scooter yet!

I just took my new Yume Raptor out and this thing is unreal. I mean, unreal. So happy the team pointed this one out to me. Website could do with more info because it undersells just how great and powerful the scooter really is. I'm in wales. If you want to charge up and over hills and through woods like I do, get this!

3 October 2024
Unprompted review
Rated 1 out of 5 stars

🔴🔴🔴 RED FLAG 🔴🔴🔴

🔴🔴🔴 RED FLAG 🔴🔴🔴
After asking me twice, to take down a previous bad review about this company, 'Buy Electric Scooters UK' have told trust pilot, it is for another company, when they know full well, it's them I'm writing the review about.

I wouldn't even trust any of them. They can't even accept a bad review, without trying any means at necessary, to get it taken down.

21 September 2024
Unprompted review
Buy Electric Scooters UK logo

Reply from Buy Electric Scooters UK

Hello Soulie. Yes, we reached out after learning of your frustration with being declined for eBike financing through the 3rd party lender, PayItMonthly. Our aim was to separate your experience with them from your review of our service, and we offered a custom discount code as a gesture of goodwill. We apologise if this caused any further upset. Kind regards.

Rated 5 out of 5 stars

The Best Option!

Great company, and great staff! I had the pleasure of Oskar helping me through my order. The bike I originally ordered was out of stock, so had to wait for the next shipment to arrive before delivery. Having said that, I was updated regularly and reassured at every point upto the bike arriving at my front door. They also use a great courier company who are very helpful on delivery. Overall, the company are a very trust worthy option if you're looking to purchase a new ebike or scooter. Would highly recommend.

1 August 2024

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

Oskar is very easy to talk to and gets things sorted....

You were very easy to talk to about service and everything

30 March 2024
Buy Electric Scooters UK logo

Reply from Buy Electric Scooters UK

Hi Julie! Great to hear from you. Thank you so much for taking the time to leave us a review. I hope you and yours are enjoying your two new IENYRID M4 Pro S+. Any questions please don't hesitate to reach out. Very kind regards. Oskar

Rated 1 out of 5 stars

AVOPRO BROKEN SCOOTER. SCREWS AND BOLTS COME OFF. SUSPENSION BROKE. NO REPLY FROM CUSTOMER SERVICE.

IN RESPONSE TO THEIR RESPONSE
The scooter has done about 30/40 miles maximum due to previous faults which you sent me parts for from China! That was for the front. Now the back suspension has dropped and things have fell off. I did check them before my son went out on it, seems now you're looking for excuses for selling very expensive scooters and them falling apart? I don't leave it 6 months to check the scooter, I check it everything my son uses it.

Purchased an Avopro scooter from here not long ago. Used a handful of times by a light weight person. Started falling apart at the suspension, screws and bolts fell off. I've tried reaching out to the company, I've sent numerous emails and photos of the scooter and still no response? This cost over £400, so it wasnt a cheap scooter. Paid for the 'pro' version as expected better quality, but not recieved that at all. The scooter is a danger, can't be used as the suspension is on the back wheel due to the screws and bolts coming off. No customer service. They're great when you're buying something and respond straight away, as soon as there's an issue, they don't respond. My son is very upset. He saved for a long time to get this and did alot of jobs for the community, and now he had nothing to show for it.

20 September 2023
Unprompted review
Buy Electric Scooters UK logo

Reply from Buy Electric Scooters UK

Hello Steph.

It’s good to hear from you though I’m sorry to hear you’re having trouble with your AOVO ESMAX and that our earlier correspondence was not to your satisfaction.

As we communicated in our email response the ESMAX manual advices all riders to inspect and tighten all fittings after 6 months or the first 100 miles, whichever comes first. This advice is consistent with most eBike and eScooter user guides. Having purchased your ESMAX 10 months ago it suggests your 6 month inspection would be of benefit. Please reseat and tighten your hardware. A dab of Loctite on the threads of each nut and/or bolt will further ensure a secure and steadfast fitting. Apologies again for your inconvenience. Ride safe and do reach out again if you need further support.

Kind regards
Oskar

Rated 5 out of 5 stars

Fantastic shop

Fantastic shop. Oscar was very helpful and kept me updated from day1. Unfortunately the model I choose just went out of stock, but he immediately offered me free upgrade to a different model or to have a refund. As I really wanted that model, at the end he managed to source one from the European warehouse. Yes, it took 10 days
more (obviously) instead of a couple days to get my hands on it, but well worth it. Excellent service, excellent communication and excellent prices. Strongly recommended shop!

30 January 2023
Rated 5 out of 5 stars

Brilliant company to deal with

Brilliant company to deal with, my scooter arrived bang on time that they said it would arrive, would not hesitate dealing with Buy Electric Scooters UK again, customer service and support were excellent, big shout to Oskar, thanks again,

9 February 2023

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