Big Clean Switch Reviews 

Very knowledgeable on an IKEA quote query regarding previous tariffs and switching.

Got through to someone online within a few minutes who was very quick, polite and helpful. Made a change from the useless company i tried to switch to before - avoid Shell at all costs if you value your sanity, but these guys seem spot on. Fingers crossed for a smooth switch :)

Very helpful and friendly advisor, she couldn’t have been more helpful. She answered my questions and gave me all the information I needed.

Firstly thank you very much for the super efficient and excellent customer service. The savings I’ll be making over the year by switching to your company will be in the region of £650.00 per year.
I will be highly recommending you to all my friends and family and anybody else who wants to save money on their energy bills. 👍

Really helpful live-chat process and people - short chatbot thing, then Dominique helped dig it some details on payment methods for each company for me, all sorted in under 5m.

Cheers Dominique

It was a quick and straightforward process and Dominique was extremely helpful from beginning to end. Completely pain free. Would highly recommend.

I have always wanted to change to a renewable energy company but was daunted by the process. Big Clean Switch made it very easy and answered all of my questions politely and patiently! The chat box helpline was fantastic and the same advisor helped me right up until I had switched.

Just moved into a new flat and have had such a headache regarding getting our Gas set up. The current supplier and the meter support line weren't much help at all. We wanted to switch to a green supplier but because of the issue with our MPRN we weren't able to. I contacted Jon at Big Clean Switch for advice and he has been INCREDIBLY helpful getting it resolved. Hopefully it's plain sailing from here. Customer Service goes a long way, and because of that I wouldn't hesitate recommending Big Clean Switch to anyone wanting a new supplier.

I have had excellent service from Big Clean Switch.
Initially dubious as I have always used the main suppliers for gas and electric but was getting tired of them never giving the good offers to existing customers.
Using the Big Clean Switch was extremely easy. Saved me a lot of money. First class customer service & communication. If you email them with a query they actually respond. Would highly recommend if you are thinking of changing.

We changed from Ovo as their once-attractive pring was not offered to us when moving house (nil points, Ovo). IKEA's involvement was clearly important in endorsing this company that we percieved as not very large. In the event both Big Clean Switch and supplier Octopus were superb in executing the changeover seemlessly and silently, and we now have lower supply rates and 100% green electricity. Well Hurrah, Blackadder!, a victory all round.

Excellent service from Jon at Big Clean Switch.
Emailed at about 10pm at night and woke up to a response first thing in the morning.
Given me confidence to complete a switch after answering some queries I had.
Fantastic.

Such a simple way to switch to renewable energy. I was done in 10 minutes and managed to save myself over £100 versus my current tariff. Highly recommended.

I'm so grateful to Big Clean Switch. I'm paying far less for my electricity and my new suppliers (Bulb) are excellent.

Great service. The CEO responded to a query I sent on a Sunday! I found a much cheaper (while still 100% green) energy supplier. I'm very grateful and highly recommend this service

I was very impressed with the service I received which made the whole process of switching very straight forward. Any questions were clearly and quickly answered so would defintiely recommend using Big Clean Switch

I really was surprised by how personal the whole process with big clean switch was. Due to a unique situation with my address and British Gas being less than helpful the switching process wasn’t a doddle for me but I was assigned the same representative for the entire process and he took me through the whole thing, explained everything I needed to know and do and even did as much of the process for me as he could. Highly recommend using them

Excellent: promo and helpful

I find forms of any sort a daunting task but talking it through with a helpful patient person, one to one who guides you in all the details, fills them in, sends the form off and answers all your questions - makes the task almost a joy.

Excellent customer service

I discovered when I was in the process of switching that the postcode my previous supplier had been using was incorrect and as such I experienced difficulty in processing the request ad my MPAN didn’t match my correct postcode. Ollie was brilliant at resolving the issue for me and I have now made the switch successfully. I had also left a phone message and was promptly contacted as soon as the office was open by someone wanting to help.