It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If you are looking for a book, they will have it at a great price. I feel they could improve by keeping customers in the loop on delivery status that is the only reason for the 4 stars. With that said... See more
Company replied
The publication I wanted has been out of print for more than 50 years. Biblio sold me a reprint which was acceptable to me. I only wanted to know what was written in that tome. All in all I'm v... See more
I have never been disappointed by biblio. Books are always as described, priced fairly, and delivered in good time. On those rare occasions (and I'm talking about over an 11-year span) that I got the... See more
Company details
Written by the company
Biblio has been a marketplace serving indie booksellers and customers since 2003. Search and buy over 100 million used, rare, out-of-print, signed and first edition books and textbooks from independent bookshops around the globe! You can reply to any customer service emails from Biblio to reach customer support. We also provide the contact email for the bookseller from whom you purchased on your order receipt if you wish to reach out to them directly. If you need support for a Biblio order, please contact us at support@biblio.com. We provide a 30 Day Guarantee for various situations here: http://www.biblio.com/pages/order_guarantee.html
Biblio: Support & Service
Written by the company
- We are here to mediate between customers and booksellers.
- We are committed to sharing used and rare books from independent bookshops and getting them in front of the customers who want to buy them! We are also here to help if things don't go perfectly - the wrong copy of a textbook was ordered, the shop made an error and sent the incorrect book, or the shipping service didn't deliver as promised. While we hope that everything goes as planned, we are here to mediate any difficulties that arise during the order process. If you are a Biblio customer and you are reaching out for help directly from the bookseller, include support@biblio.com in the CC field of your email so that we are in the loop and can step in and help as needed.
Contact info
PO Box 1211, 28801, Asheville, United States
- 1-800-813-9432
- support@biblio.com
- www.biblio.com
4.2
Great
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a Bible from bibio.com and I…
I ordered a Bible from bibio.com and I was very pleased with how fast it came, and how responsive they were in my emails, letting me know the updates on the package. I would recommend this 100% to anyone thinking to order from them. I was very pleased! My personal experience was great 😊
7 January 2026
Unprompted review
Book as described
Book as described, reasonably priced, carefully packed, arrived promptly. What more can you ask?
12 January 2026
Book not received
Book not received. Plus no answer to my queries about non-delivery, and no answer to my queries about why you have not responded to my queries.
12 January 2026
I quickly found the book I wanted using…
I quickly found the book I wanted using name of author and title. It was second hand and in good condition. It was available in my country and there were no additional shipping costs. I only had to wait a couple of days and it arrived in good condition. I was very pleased. Also the Author was a great personal friend who died in 2019. I had not had the chance to have this particular book, while he was alive, tho I had read parts of it when I borrowed his books and talked with him over the years I knew him. So it feels like a reconnection with my friend Vee, which is beyond value. Can't thankyou enough. Fantastic. im hoping that reading his book and some self published papers he sent me, I will get into astral travel and dream work again myself
6 January 2026
Highly recommended seller!
Excellent follow up on the ordering and shipping process! My book arrived quickly and in perfect condition. I'm very happy with the experience!
11 January 2026
Skip the university bookstore!
Purchasing my textbooks has never been easier! I was able to compare the prices and quality across each book, to search the books by name or IBSN number, and they all were shipped to me quicker than the estimated time!
9 January 2026
Very helpful and reliable
Very helpful and reliable. Love Biblio. And none of the guilt of giving a penny to Amazon.
10 January 2026
Item never delivered
28 December 2025
The book arrived on time
The book arrived on time, and its condition seemed better than just "good."
8 January 2026
For the love of accuracy...
It's always great doing business with this company! However sometimes the description of the book's condition is not as accurate as it needs to be. Other than that I highly recommend doing business with Biblio.
8 January 2026
Awesome!!
The book i bought was delivered in wonderful condition! It arrived quickly and was very securely packaged. If I'm ever looking for books like the one i bought again, I would trust Biblio!
15 December 2025
Found an out of print book
They were the only site offering the out of print book I was looking for at a decent price. The purchasing process was easy and the item's delivery prompt.
22 December 2025
Perfect packing…
The book was perfectly packaged and looked as pristine as if I bought it in the store and took it home with me.
6 January 2026
Great communication & experience
I found the book I wanted, purchased it, and had consistent communication and delivery in the timeframe that I was told. What more could you want?!
3 January 2026
You just do a much better job than…
You just do a much better job than abebooks. Keep up the great customer service.
2 January 2026
Ease to find the book I wanted at a…
Ease to find the book I wanted at a great price!
27 December 2025
Books are good and this is a good…
Books are good and this is a good source to get books from.
19 December 2025
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