Darcie instructer is calm and has patient with my child
Company replied
Location
Switch locationJedburgh Court, Buchan Street, CB4 2XH Cambridge, GB
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We go to the swimming lessons at King Hedges. The instructor is very good and my daughter (age 7) loves it.
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I expect that children at the beginner level should be taught how to master one swimming style first, for example freestyle, until they become really good at it. Then, they can move on to the next sty... See more
Company replied
Good place for beginners, friendly staff
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Company details
Written by the company
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Contact info
Jedburgh Court, Buchan Street, CB4 2XH, Cambridge, United Kingdom
3.7
Average
5 reviews
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Darcie instructer is calm and has…
Darcie instructer is calm and has patient with my child
15 June 2026
Reply from Better - Kings Hedges Teaching Pool
Hi Kerry
Thank you for your review.
We are very pleased to hear that Darcie is providing an excellent service, creating a calming atmosphere throughout the lessons!
We hope your child continues to enjoy the lessons, and we will be sure to pass your feedback on!
Kind Regards
Amir
I expect that children at the beginner…
I expect that children at the beginner level should be taught how to master one swimming style first, for example freestyle, until they become really good at it. Then, they can move on to the next style afterwards. Because if they are taught multiple styles at the same time, I can’t really see their progress. Thank you!
19 May 2026
Reply from Better - Kings Hedges Teaching Pool
Hi Delin,
Thank you for your feedback!
We're more than happy to pass on your comments regarding the quality of your daughter's lessons.
The team are likely following the checklist of our Foundation (Red) group, and your comments help us to make improvements on how we deliver this.
Thank you again for sharing this with us!
Warm Regards,
Kaisha
Reply from Better - Kings Hedges Teaching Pool
Good Evening Zygimantas,
Thanks for your review.
We are pleased to hear that the staff at King Hedges have been so very supportive.
Kind Regards.
We go to the swimming lessons at King…
We go to the swimming lessons at King Hedges. The instructor is very good and my daughter (age 7) loves it.
21 January 2025
Reply from Better - Kings Hedges Teaching Pool
Hi
We are thrilled to hear that your daughter enjoys her swimming lessons and is gaining the skills and confidence she seeks. Thank you for your review, and we hope she continues to enjoy her lessons.
Kind Regards
Ami
The pool was adequate
The pool was adequate. Slightly on the colder side for my 5 month old. However, the changing facilities were way below adequate. There was mould on the changing mats and ad a result no where to safely put my baby while changing. Unfortunately not what I was expecting for swim lessons
21 January 2025
Reply from Better - Kings Hedges Teaching Pool
Hi Emily,
Thanks for your review.
We are disappointed to hear of your recent experience at Kings Hedges and have forwarded your comments to the centre team so they can look into this and improve for the future!
Warm Regards
Hazal
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