THESE ARE SIMPLY REAL SCAMMERS!!!! THEY STOLE MY 385 EUROS FROM ME!!!! THIS AMOUNT INCLUDES MY DEPOSITS!!! I SUCCESSFULLY PASSED MY ACCOUNT VERIFICATION AND NEVER TAKEN ANY BONUSES!!!! I WAITED 10 DAY... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
BetPlays is an all-in-one platform that brings together a wide range of gaming activities like sports, e-sports, live games, TV games, fast games, and skill games. Our platform is designed to offer a seamless and enjoyable gaming experience to players worldwide. We take pride in providing an immersive gaming experience and strive to make every moment spent on our platform a memorable one. BetPlays offers a dynamic gaming experience that combines both casino gaming and sports betting. With an impressive selection of casino games and a vast array of sporting events, our platform is a comprehensive and exciting destination for those seeking varied gaming experiences.
Contact info
United Kingdom
- reviewsta@betplays.com
- www.betplays.com
Replied to 41% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam casino
Scam casino.
Will steal your money.
I've left 50+ warnings. If you got scammed after that, you're an idiot.
Already waiting 5 days for a…
Already waiting 5 days for a withdrawal, now it’s going to be the weekend, I’ve been paid out on three other websites the same way (e transfer) this week yet can’t get a payout from this website if I tried
To make it worse they’ve made me confirm like 10 documents and still nothing, yet they take your deposits instantly without hesitation of any documents, not sure if they’ll ever pay out at this point, but over 7 days for an e transfer anywhere is unacceptable, the fact that I still have the option to “cancel” my withdrawal after 5 days is insane to me, as they want you to keep gambling and lose it
COMPLAINT - NON PAYOUT OF WITHDRAWAL FUND FREEZING AND BLOCKED ACCOUNT
Hello and good day to your team.
I am very dissappointed of this. After referring your site to my friends and colleagues this is what i get?
Some casino sites have awarded me friend referral bonuses while you want to straight rob me of my winnings?
No, i will not accept that.
I have been verified on one email. I only have ONE ACCOUNT.
Yes, i shared your site to my friends and family members cause i was actually happy with the site and i wanted to share with them. and YES we would obviously have the same IP
I duly informed them to have their acount verified as well.
Their account is their business. their gains their loss is their business. NOT MINE.
For you to block my account and withhold my winnings IS STRAIGHT UP ROBBERY.
I will do IN ALL MY POWER, INTELLECT AND TIME will make sure my case will reach the proper authorities, your casino gambling authority and the public alike.
You will not ROB ME of my money without a fight.
Shame on you people.
verified account : bp_vargasjayson0283
Jayson Vargas,
September 5 1981
card ending 6909
last pending withdrawal transaction of 107$
fund on account: 180$
Betplays refused to pay winning
Betplays refused to pay my winnings from bonus money and stripped $9,236 from my account!
THESE ARE SIMPLY REAL SCAMMERS!!!
THESE ARE SIMPLY REAL SCAMMERS!!!! THEY STOLE MY 385 EUROS FROM ME!!!! THIS AMOUNT INCLUDES MY DEPOSITS!!! I SUCCESSFULLY PASSED MY ACCOUNT VERIFICATION AND NEVER TAKEN ANY BONUSES!!!! I WAITED 10 DAYS FOR MY WITHDRAWAL REQUEST!!! BUT INSTEAD OF MY MONEY, I GOT MY ACCOUNT BLOCKED AND ALL MY MONEY CONFISCATED!!!!
Warning - casino ignores self-exclusion and refuses to respond!
I requested Betplays to permanently close my account on February 20th, 2023 due to gambling problems. Despite this, they allowed me to reopen the account and lose more money until I managed to close it again on March 2nd, 2023.
I have sent multiple emails with clear documentation, but Betplays has completely ignored me. This is a serious breach of responsible gambling policies and shows that they do not take their obligations towards players seriously.
I strongly warn others against playing here – Betplays is an untrustworthy casino that does not respect self-exclusions and refuses to even respond to its customers.
Hi there
Hi there, this casino has falsely accused me of breaching their said terms and conditions, specifically rule 3 and 9 which covers having multiple accounts and cheating. There isn’t one single reason why I have multiple accounts because I have other sports books to utilize and second, I do not condone cheating and I bet through sports which is almost impossible to pull off. At the start I tried withdrawing and they asked so much information in which I provided but I ultimately got the $5 withdrawal at first. Then as time passed by and I started to win off my bets and I asked for a withdrawal, they took almost 3 weeks, and just today, they decided to screw me over and close my account for NO reason at all.
BIGGEST SCAM EVER
BIGGEST SCAM EVER, i have played multiple online slots on a different sites and this one is the worst ever, they will not give you the money that you won, put it on a week for pending withdrawal and then gave you the reason like “violated terms and conditions” and when i proved to them that i did not do that, they gave me another reason just not to give me my money. This site is BULLSHIT.!!!! FULL OF SCAM!!!
I would give them 0 stars if i could.
I would give them 0 stars if i could.. they will not verify the account, they will make you send new passport pictures, wont tell you why. Dont let the good design and good odds fool you.. i could also give customers the best odds in the world if they paid me to place bets, and not expect anything in return... Seems like they think its the best business model... ( Al long as they dont expect to have repeating customers). They will only close the account for maximum of 6 weeks, although i used the excuse of gambling problems their answer to this was offering me free spins, wich i declined. I then tried profanity to get them to close the account, nothing worked. These people are sharks that will stop at nothing to get your hard earned cash, please dont use betplays. There are so many good bookmakers that cherish their customers, that will pay out winnings. There is no need to risk fund here..
My son and I were wagering regularly…
My son and I were wagering regularly with Betplays until we won $7000 and $7500 each on one of their bonus provided. It took over two weeks and I was told the delay was due to external factors and they are doing their best to solve the problem as fast as possible and that I should show some patience. A couple of days later, my son and I both got an email that our wagers were against their rules and regulations 17.4. They said the problem was that we bet OVER and UNDER on the games.
This is laughable as we made wagers with the bonus which their site accepted. If there is any problems it is their software accepting wagers which would indicate that the wager is acceptable to their terms and conditions. If some wager is not according to their rules and regulations, it should indicate this when making the wagering.
In the end I said that if you are taking that stance with our win. Then you should also apply this to our losses on same OVER and UNDER wagers.
It was enjoyable using their platform until this very ridiculous explanation of a wager of OVER or UNDER.
The interface is very simple and…
The interface is very simple and user-friendly. Even as a first-time user, it was easy to figure out where everything was.

Reply from BetPlays
They have stole 2000 euros
They have stole 2000 euros. 5 days is withdrawal limit, they decided to move the limit up an review my account.
After 10 days they said my account is closed because "I was breaking" terms and conditions, which none of them is true ! NEVER USED VPN AND I AM ONLY ONE ON THIS ACCOUNT; NO SECOND ACCOUNT. It is obvious this is their patter when they dont want to withdrawal your money, they think things up and say this. FRAUD I have never been frustrated this much, HOW CAN THEY STILL OPERATE ??
On Reddit you can see multiple EXACT experiences in which they are scamming and stealing money, they have same answer for everyone when they don't want to withdrawal you money.
EDIT: WHERE IS YOUR ANSWER BETPLAYS ?

Reply from BetPlays
Suspended account for no reason
Where do i start. I’ve been using betplays for over a year now. In the begining i lost alot of money on this site and everything was fine of course. Recently i’ve been winning bigger bets as i bet on sports and they have recently suspended my account after trying to withdraw 5000. I was waiting over a week for my withdrawl. Betplays accused me of not following their rules but after thoroughly reviewing their rules this is completely inaccurate. So now im left with a huge balance in betplays and a suspended account and looking for legal actions against them. When you lose everything is fine in betplays but when you start to win they will suspend your account and blame you for something you never did. I never felt more angry in my life.

Reply from BetPlays
I started betting here a couple of…
I started betting here a couple of weeks ago and so far, no issues. the site is smooth, and payouts are quick. couldn’t ask for more

Reply from BetPlays
betplays.com is legit
betplays.com is legit! i can deposit quickly, play my favorite games, and withdraw without any hassle. the games are fun, and i love the sports betting options

Reply from BetPlays
Impossible withdrawal
Max withdrawal is 7500 and take 5 business day and week end don't count so you are at 7 days basically if you are lucky. Don't think you will get your withdraw without going to the chat. Then for the second withdraw they will say oh its maximum 1 withdraw per 7 days and then they will add days so you are at 10 days and still not processed. On the chat they will say escalated to the finance Dept. Scammm website don't lose your money.

Reply from BetPlays
Stay away from this scam site
Stay away from this scam site. They will not let you withdraw your money and will suspend your account for no reason.
(Update: Now BetPlays "requests more information", which they already have and their "support" is still not responding to any messages. Again: stay away from this site!)

Reply from BetPlays
betplays.com is really easy to use
betplays.com is really easy to use. the games are fun, and the betting process is seamless. i’ve had no issues with my deposits or withdrawals, and everything is processed super quickly. it’s become my go-to site.

Reply from BetPlays
I’m a huge fan of the live dealer games…
I’m a huge fan of the live dealer games on betplays.com. it’s like being at a real casino and i’ve been making steady earnings. the withdrawals are quick, and i’ve never had an issue with payments.

Reply from BetPlays
Play here at betplays.com if you want a…
Play here at betplays.com if you want a smooth, easy-going experience. from the registration process to withdrawals, everything’s been super easy. the game variety is great, and i love the live casino. i’ve won a few times already, and the payouts come quick

Reply from BetPlays
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







