BetBurger Reviews 

182
TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

High prices Bad customer support They automatically add recurrent subscriptions in some cases and in other cases they do no There are sportsbooks where the tips they provide dont exist There are... See more

Rated 5 out of 5 stars

Great service, i play Live, and i use the surebet live System, and i find surebets every minute! The Secret are the filters! Working on the filters the software find only all that you need. The price... See more

Rated 5 out of 5 stars

Amazing service for arbing. By far superior to Rebel and other services especially for live arbitrage betting. They also respond to requests by emails very quickly and have lots of bookies to arb fr... See more

Rated 3 out of 5 stars

Normally I would give 5 star rating for excellent range and variety, but lately there are more errors than before. I am using about 10 bookies and in 4 or 5 there are countless errors. I was asked to... See more

Company details

  1. Investment Service
  2. Online Sports Betting Vendor

About BetBurger

Written by the company

BetBurger is an online arbitrage betting service. Our project was founded in 2013, and since then more than 100 000 bettors from all over the world have used it.

We help our customers to make money on sports betting, providing them with data on arbitrage situations and all the necessary tools for working with them.

Surebet (arbitrage situation) arises due to the difference in bookmakers' odds and allows to get guaranteed profit despite the result of sports events.


Contact info

You should know

3.8

Great

TrustScore 4 out of 5

182 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(182)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Worth it's money!

Being from Belgium they support a lot of bookies, could be more but they support 5 or 6. Made 2000 euro s in 6 months starting from 200-300

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Best betting software!

I really recommend Betburger.
It is a top arbitrage service and really improved my betting overall.
Must have software for professional sports betting!

5 May 2024
Unprompted review
Rated 1 out of 5 stars

My Betburger account got banned without…

My Betburger account got banned without refund for no reason. They refuse to explain the issue and claim I'm accesing their website without using their normal interface which is alledgelly false.

Seems I'm not the only one with this issue at the moment.

I will fill a police report in the next hours + dispute a chargeback with my payment processor. I encourage all affected people to do the same.

STAY AWAY FROM THEM, THEY'RE A SCAM

EDIT after their response: Share proofs about my "violation" here.

I wasn't threatening you in any way when I told you I would be sharing my experience and disputing the payment, just stated my procedure in case you didn't refund my money like the scammers you are. Of course I will share my bad experience and encourage users to avoid hiring your service, much less the bigger packages (since you can just block the account and try to steal the money paid upfront). I've just filled the police report today, tomorrow will dispute the tx with Visa.

You don't want me as an user? Don't care really. But you won't steal my money paid upfront, if you don't refund it Visa will do.

There are other users with same issue lately as it can be checked at the Arbusers forum. STAY AWAY!!

EDIT 2 after they've updated: So under the excuse of "security" they don't share any kind of info public or privately with the user either lol they just block you and scam your money. Hilarious.

16 April 2024
Unprompted review
BetBurger logo

Reply from BetBurger

Saúl,

You forgot to add that this is your second account that has been banned for similar activity that violates our rules. After blocking the first one, you stopped communicating with us yourself (probably because you realized that we are collecting enough information to understand what your working methods really are). After blocking the second one, you changed tactics to threats (unblock or I will spread negative information about you).

But the only option is to stop violating our terms. A standard subscription means using the scanner in manual mode, if you need automation - ask about the API package.

You violated clause 2(l) of our Terms of Use (https://www.betburger.com/terms). This is why, your account is blocked (again) without a refund according to clause 3(f) of our Terms.

UPD: As we have already told you, in case of opening a dispute, we will provide all the details upon official request for both your accounts. But we will not share the details of how our protection system works in the public space, thereby helping to bypass it.

Rated 5 out of 5 stars

BetBurger...TOP

Wow guys, this product is excellent. Using Betburger since October and what say...I have follow in love whit it,great Arbs pre match and live i will never stop using it. Thanks a million to all of you BB guys. :)

5 April 2024
Unprompted review
Rated 1 out of 5 stars

account blocked and stole subscription…

account blocked and stole subscription money
not recommended

9 March 2024
Unprompted review
BetBurger logo

Reply from BetBurger

Joao,

You violated clause 2(l) of our Terms of Use (https://www.betburger.com/terms): The User undertakes not to use any automatic means (software, robots, bots, etc.) for wide-scale readout of the information provided by the Service.

The fact of parsing data from our service was descovered by our security algorythms. Moreover, you have also confirmed parsing in conversation with our Customer Support team.

This is why, your account is blocked without a refund according to clause 3(f) of our Terms.

Rated 5 out of 5 stars

Great tool for arb betting

I have started using Betburger recently but quickly understood the structure. Fast and reliable scanning, broad selection of bookies. Response time of support team very fast and to the point. Very happy to recommend to other users.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, i play Live, and i use the surebet live System, and i find surebets every minute! The Secret are the filters! Working on the filters the software find only all that you need. The price is a little high, but they often offer discounts and Offers for renewals. Bookmakers from all the world, and often they always add new ones. Best Assistance service. Always respond within minutes. Thanks for existing!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent arbing tool

Betburger is one of the best tools to use. A huge list of bookmakers and sports that you can choose, super costumer support and always open to suggestions. I recommend it 100%.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

good quality product

I have been using the betburger for few years. They offer good quality product, both for prematch and in-play surebets. I can recommend this software

21 April 2023
Unprompted review
Rated 1 out of 5 stars

In past i used Betburger

In past i used Betburger , was doing good , until some moment when errors started to occur and bookmaker named Bookmaker.eu totally stopped to work , although long time after it happened , they were claiming that it works , just lies . 2 years ago i stopped use it because for me was pointless , i was finding live arbs myself , betruger was total useless crap , also current price 270 eur is literally joke , i think max 50 eur is good price

i gave a try 3 days ago , bought it , what i saw are 24/7 errors , nothing but errors . I found many big arbts on main leagues that Betburger failed to find , and betburger is showing 24/7 some unexisting high arbs that i check and only angry after lost time/energy for checking and always failure

im using betburger on 1 computer with 3 windows opened of this program with 3 filters , i got ban for this , now they said i violated terms for using some robots/bots ( i even dont know how they work , never used ) , even i explained them that i dont use any like this , i told them that i use many windows of betburger ,its caused by terrible working of their program , not bad , but terrible , i dont plan to buy this anymore , i try something else or just manual finding , if i knew before that its like this , i wouldnt give more than 50 eur for this

now my account is banned and im wating what will happen , btw errors are for last 5 years , so seems they dont do nothing just raise prices for their not working program , im wondering why anyone could do this thing .

Edit 1 : its now 1 full day blocked my program , for no reason , they gave me reason that i use bot / robot etc , when i dont use it never , i even dont know whats that , ofc i wrote to them to unban me because there is no reason , i also wrote complaint about not working program , they answer like 2 years ago , that they fix , that all is good , yes thats nice from them ,

Edit 2 : now its more than 30 hours my program is blocked , they say its under review , they gave me false reason to block it :

use any automatic means (software, robots, bots, etc.) for wide-scale readout of the information provided by the Service.

i didnt use it never , i didnt try it never , no idea even whats that , i dont know even one name of bot/robot players can use , what i did was used Betburger on 3 two computers with same ip , when they warned me that my account can be blocked , i LOGGET OUT from one computer , stayed on one computer with 3 betburger windows , i used 3 filters , the same thing i did 2 years ago when used long time Betburger , back then no ban .

edit 3 : they unban me , they told me was so long to unban because guy for unban was on holidays , also ban was because i had opened too many tabs , which caused way too many arbitrages found

edit 4 : its my answer to their 1 st answer : u said :

"We indeed experienced some scanning issues with Bookmaker.eu in the past and it significantly impacted the correct operation of our scanner, so we were forced to remove the bookie. At the moment, our technical team is still looking for a solution to this matter."

only problem is , that like i mentioned 20 times in my private correspondence to ur support , I ASKED SERIOUS QUESTION IF BOOKMAKER.EU IS WORKING , I ASKED BEFORE I BOUGHT 290 EUR LIVE 30 DAYS SUB , i asked and meant i want serious answer , what i got ? u know , u answered that all is ok , that Bookmaker.eu is working . Now what i got ? Its joke , total joke . Bookmaker.eu isnt working AT ALL , it isnt problem/errors , it is not working . It doesnt find NOTHING ARBS , and it finds milions of unexisting . Maybe u dont get it still , so i repeat : IT DOESNT WORK AT ALL , i think its clear . Only problem is , when i asked u before i bought it , why u lied to me . Its clear u know that u dont cover Live Bookmaker.eu . why lied me ?

For ur ban to me , if u have 2000 live arbs per hour , u have reason to ban me , but how i would know this , especially my reason wasnt at all to cheat u .

Finally , its clear what i told u 20 times in my private correspondence : u lied to me before i bought Betburger , that Bookmaker.eu is working Live . If u told me the truth , that Bookmaker.eu isnt working Live , i wouldnt buy ur program, especially its now 290 eur , its joke . Its fact , not opinion

16 April 2023
Unprompted review
BetBurger logo

Reply from BetBurger

Dear Kasia Lotnik,

First of all, we’d like to thank you for your sincere feedback!
We’re really sorry you’ve had such an experience with our software and would like to clarify some points of your message to be transparent in our actions.

We indeed experienced some scanning issues with Bookmaker.eu in the past and it significantly impacted the correct operation of our scanner, so we were forced to remove the bookie. At the moment, our technical team is still looking for a solution to this matter.

Also, being in the betting industry, it’s sometimes difficult to maintain the smooth operation of the software, bookmakers’ scanning in particular, as not always everything depends on us, but on the scanning source or other reasons as well.

As for the ban, we’d like to elucidate the reason why this happened to your account. Our Terms of Use (https://www.betburger.com/terms) clearly state that there is a limit of 800 requests to the server per hour for each account with a Prematch plan and 2000 requests per hour for each account with a Live plan. Exceeding any of the indicated limits is a ground for the immediate blocking of the user’s account. Since the system detects the surpassing automatically, those customers who may not use any automated means can still fall under this category in case too many browser tabs were open or the service was active 24\7. Anyways, if the blockage was erroneous, the customer may contact our support to sort out the situation just like it was in your case.

We really appreciate your feedback since it always gives us space to evolve and provide a better betting experience to our customers.

Rated 4 out of 5 stars

Quite good arbitrage site

Overall it is a quite good arbing site , sometimes it has some problems like some bets that are showing doesn’t exist or they are previous lines , but overall it is good and helpful.

21 February 2023
Unprompted review

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