Berry Cobham BMW Reviews 

100
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I've taken three of my BMWs to Berry for the past 8 years, and they continue to deliver the best service in the area. Henry Tanor knows me, my family, and the cars we drive, and his customer service s... See more

Rated 5 out of 5 stars

Excellent Service from Berry Cobham BMW I recently took my BMW to Berry Cobham for its MOT and brake fluid change and was looked after by Henry. The whole experience was quick, efficient an... See more

Rated 1 out of 5 stars

Typical sales patter - incredibly attentive from Simon sales manager with immediate email responses until sale is completed and then he completely blanks query emails. I really would not use this co... See more

Company replied

Rated 1 out of 5 stars

Customer service Arthur Daley would be proud of. In between buying a used approved car and collecting it the paintwork was damaged by the dealer who attempted a paint repair that would make Stev... See more

Company replied

Company details

  1. BMW Dealer

Written by the company

Welcome to Berry Cobham BMW, dedicated to providing exemplary customer service and competitive prices on New and Approved Used BMWs. The experienced staff at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too.


Contact info

3.7

Average

TrustScore 3.5 out of 5

100 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.7

All reviews

(100)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We purchased a vehicle recently

We purchased a vehicle recently. The process was efficient. We had excellent support from Mr Bilal Saeed. He was responsive & clear and made the whole process smooth and pleasant.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Review for Harry Fish (BMW Cobham)

“I was assisted by Harry Fish from the technical support team, and he was outstanding. I popped in for help reconnecting my phone to Apple CarPlay after it had been blocked, and I couldn’t work out how to fix it. Harry Fish was just about to go on his lunch break, but he still took the time to help me first. He sorted the issue quickly and was extremely polite and helpful throughout. Really appreciated his kindness and excellent service.”
He was knowledgeable, patient, and genuinely keen to help. Excellent service — thank you, Harry!”

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Service Received !

Had my clutch replaced at BMW Cobham and had some parts purchased, the staff were fantastic, I had a great welcoming from the receptionists, to the sale assistance and from the after sale service.

Definitely recommend BMW cobham, you will not only feel satisfy with the job they do with your vehicle, but you will be pleased with their hospitality.

Thank you team Cobham !

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Stress free used car purchase

Went to Berry's for a used 1 Series. Friendly and informative help from Hamza who provided details regarding finance, optional cover and plans but with no hard sell. Chosen car was extremely well prepared, operating functions explained and all questions answered. A trouble free collection and the entire process was stress free.

30 September 2025
Unprompted review
Rated 4 out of 5 stars

Used Car Purchase

Sales Executive has been very pleasant. Returned all calls and used email when we’ve missed each other to respond to queries arising.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

A very good team of people

A very good team of people, Kush was professional and straight to the point on the deal for the car I wanted.

Sale done and waiting now to go get it!
Thanks

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Sales Executive Hamza

Hamza was excellent throughout the process. Very knowledgeable on the model and efficient with the documentation.
Answered a couple of questions in a timely manner following the purchase.

2 June 2025
Unprompted review
Berry Cobham BMW logo

Reply from Berry Cobham BMW

Hi John, thank you for your 5-star review. We are delighted to hear that Hamza provided such knowledgeable and efficient service throughout your experience at Berry Cobham BMW. It is great to know he was also responsive and helpful after your purchase. We will be sure to pass on your kind feedback to him.

Rated 5 out of 5 stars

Very effectient

Very effectient, easy sndvwuick

28 May 2025
Unprompted review
Berry Cobham BMW logo

Reply from Berry Cobham BMW

Hi, thank you for the great review. We are so pleased to hear you found the process efficient, easy, and quick. Enjoy your new BMW and we hope to welcome you back again in the future.

Rated 5 out of 5 stars

Complete Satisfaction

My wife and I have been coming to the franchise in Cobham since 2005 to purchase new cars. We now found that the new owners Berry BMW are just as good as the previous owners. Our Sales lady was most helpful, kind and patient with our enquiry which led to the purchase of a new car. She took the trouble to explain everything very clearly. In particular she was very thorough in marrying up the options on our present car with the new vehicle. We found our experience most enjoyable and relaxing. We had only come for an MOT on our current car!! We will just mention that Service Team were most helpful as always. Chris.

27 May 2025
Unprompted review
Berry Cobham BMW logo

Reply from Berry Cobham BMW

Hi Chris, thank you so much for your kind words. We are delighted to hear that you and your wife continue to have such a positive experience with Berry Cobham BMW. It is wonderful to know our sales and service teams provided helpful and thorough support, making your visit enjoyable and relaxing. We look forward to welcoming you back for many more years to come.

Rated 5 out of 5 stars

I am delighted with the quality of…

I am delighted with the quality of service and care I have received from Berry Cobham, I will specifically mention Mr Hamza Nuur & Dhan Gill were excellent and up to the mark.

Mr Hamza particularly looked after the sale from my first enquiry and kept me up to date throughout until I collected my car from Berry Cobham.

25 May 2025
Unprompted review
Berry Cobham BMW logo

Reply from Berry Cobham BMW

Hi Mr Razzaq, thank you for your 5-star review. We are thrilled to hear you had such a positive experience with the team at Berry Cobham BMW. Hamza and Dhan will be so pleased to know their service made a difference. We hope you are enjoying your new BMW and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Bilal was excellent throughout the…

Bilal was excellent throughout the whole purchase nothing was too much trouble as I bought the vehicle online. Very friendly sales team and will highly recommend see these guys for your next vehicle.

23 May 2025
Unprompted review
Berry Cobham BMW logo

Reply from Berry Cobham BMW

Hi Mr Farrar, thank you for your brilliant 5-star review. We are so pleased to hear that Bilal and the team at Berry Cobham BMW made your online purchase experience smooth and enjoyable. Your recommendation means a lot to us - we hope you enjoy your new BMW!

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