I liked the shopping experience. The sizing was confusing because it would say both cup size but then inch/cm measurements. Well I'm an XS in measurement, but a 32C in cup size. So you recommended t... See more
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BERLOOK is a fashion brand that prioritizes sustainability and ethical practices. At BERLOOK, you can discover a range of sustainable boutique swimwear options including swimsuits, bikinis, one-piece swimwear, and beachwear - all at an affordable price point.
Contact info
Hong Kong
- www.berlook.com
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Replied to 94% of negative reviews
Typically replies within 1 week
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People also looked at
Amazing swimsuits
I loove these swimsuits. They are really good quality and the shipping and cost is really good! Would buy again for sure!
Great Ordering Experience
It was super easy to order. I was a little nervous ordering from this site I’ve never heard of before and the fact that my items had no reviews, but I was hopeful. I didn’t read the return policy before ordering discount items but that’s on me. I was nervous about getting my item because there were no email updates, but I kept checking the tracking number and it was just fine. Overall, super happy about my purchase and super satisfied with my order and experience!
Love Lurex and the best one is at…
Love Lurex and the best one is at Berlook! I’m a UK customer and service delivery and price were all very clear and worth it for quality swimwear.
One point, I just find the USVs UK sizes mind boggling! True to size though!
Love my swimsuits, thank you!
Great customer service and great…
Great customer service and great products as well
The products fully match the…
The products fully match the description and the photos, and the delivery was fast and hassle-free
Not my first time ordering and for sure not my last
It's the 3rd time I'm purchasing from Berlook. The website is so nicely done that searching for your favourite items it's just fun. Although there's so many amazing and lovely swimsuits that sometimes I find myself days deciding what to order.
One time I had some trouble with one of my purchases. I immediately contacted costume support and they were so helpful and patient with me.
Great brand with a great team!
So flattering and high quality swim suits
I really loved the swimsuits! They're very high quality and fit well.
I wish the return process were a little easier and I could do it on the website, print a label etc rather than have to email someone. Even so, the return process seems easy and straight forward. I like the option to donate the swimsuit that doesn't fit and receive a code for an exchange.
I love this company
I love this company, their products and the customer service is great
Poor customer service
I ordered a suit that is way too small. The medium is like a small and the small is like an x-small. I have sent two messages to customer care to see if I can exchange for a larger size and haven’t received a reply.

Reply from berlook.com
So Far So Good
I liked the styles available, I liked the sizing chart. I appreciated the messaged sent through WhatsApp about my purchase, so far so good.
I appreciate that this is an eco…
I appreciate that this is an eco friendly company. I ordered a swimsuit from you last year and love it. I decided to order another one this summer. I have allergies to latex and also appreciate that you use cotton and very little outside allergen causing fabrics. Thank you for taking care of our planet and being conscientious about people’s sensitivities to certain fabrics. 😊
I love this brand and the website…
I love this brand and the website experience it is very user friendly. This is my second time ordering the quality is amazing.
Good
Everything was good, but the bottoms size was a bit too big even if the measurements are the same
Overall experience was great
Overall experience was great, but I would've liked that the size the model was wearing be written to further guide my sizing choice
Everything was beautiful
Everything was beautiful! The material and the quality of the clothes are awesome, I would totally recommend it!
Love it love it love it
Relatively fast shipping, great communication and lovely swim suits! Absolutely love the quality, the fit and the desin
Great fit
Great shape, lovely fit,
comfortable soft fabric,
Quite a variety of styles & colours.
Good value for money.
Well done! 👏🏻
Really good quality & beautiful swimsuit
Really good quality swimsuit, true to size and beautiful. In arrived within about two weeks. Beautiful package too. Got complimented by my partner as soon as I wore it. Will buy again from Berlook in the future for sure :)
Half of my order B642990 has wrongly…
Half of my order B642990 has wrongly arrived to Hungary and I still haven’t received it.

Reply from berlook.com
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