The guys delivering my new mattress were impeccable, as has the service from Bensons For Beds been throughout. They called in advance, arrived on time and their delivery was professional and friendly.... See more
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The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long yo... See more
Company replied
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... See more
Company replied
Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try. Mattress is due to be delivered next week. Overall a very go... See more
Company replied
Company details
About Bensons For Beds - Uddingston650
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom
- 1698801979
4.7
Excellent
482 reviews
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Would buy again from the company
Staff in the shop were so helpful and from buying our bed until delivery they emailed regular to let us know that it was on plan for delivery date we chose. On the day the driver phoned ahead to tell us roughly when he would arrive.
9 October 2025
Reply from Bensons For Beds - Uddingston650
We appreciate you taking the time to share your feedback. We're happy to hear that our staff were helpful and that you were kept informed about your delivery.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
We're happy to hear that we were helpful! Thank you for your positive feedback; it means a lot to us. – Lauryn at Customer Care 💜
Friendly ,helpful staff
4 October 2025
Reply from Bensons For Beds - Uddingston650
Thank you for your feedback! We’re so pleased to hear you found our staff friendly and helpful.
We hope to see you again soon!
Best regards,
Megan at Customer Care
The mattress expert Maureen
The mattress expert, Maureen, gave us excellent help and support choosing our new mattress. Would definitely recommend Bensons in the future
29 September 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you received excellent help choosing your new mattress. We appreciate your recommendation and are grateful for your positive feedback and support.
Thank you,
Lauryn at Customer Care
Excellent customer service from start…
Excellent customer service from start to finish. Sandra was so helpful and very informative. Would definitely shop here again.
30 September 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear about the excellent customer service you received! It's great to know that our team member was helpful and informative. We appreciate your feedback!
Thank you,
Megan at Customer Care
Assistant was attentive but not pushy…
Assistant in the store was attentive but not pushy and gave us time to look around and decide what we wanted. We were given a delivery date of 26th Sept and all went to plan with a time slot provided and a call 30 mins before they arrived. The guys were very nice and built the bed and removed the packaging as agreed. All in all a pleasant experience.
2 September 2025
Reply from Bensons For Beds - Uddingston650
Thank you for your detailed feedback!
We’re glad our assistant provided attentive but pressure-free service, and that the delivery and setup went smoothly. It’s great to hear you had a pleasant overall experience!
Take care,
Megan at Customer Care
Excellent service from start to finish
Excellent service from start to finish, instore, delivery and building of my beds. The delivery and installation guys were respectful, courteous and efficient.
29 September 2025
Reply from Bensons For Beds - Uddingston650
Thank you for your wonderful feedback!
We’re so glad to hear that your experience—from in-store to delivery and assembly—was excellent. We’ll be sure to pass on your kind words to our delivery and installation team. Your satisfaction means a lot to us!
Thank you,
Megan at Customer care
Awesome customer service.
23 September 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you received excellent customer service. Thank you for your feedback!
Thank you,
Lauryn at Customer Care.
Heather was amazing
Heather was amazing. She took her time allowing us to test everything that we wanted to.
She listened to what I wanted and provided all the information we need to make a choice.
19 September 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that you had such a positive experience! It's wonderful that you felt heard and had the opportunity to explore our products thoroughly. Thank you for your feedback.
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Uddingston650
We appreciate you sharing your positive experience. We're happy to hear that our team provided excellent service and helped you.
Thank you,
Lauryn at Customer Care.
Reply from Bensons For Beds - Uddingston650
We appreciate your feedback! We're glad our team provided knowledgeable guidance. Our priority is to offer excellent product support for everyone.
Best Wishes,
Megan at Customer Care
Service was excellent without being…
Service was excellent without being overbearing.
Sent
10 September 2025
Reply from Bensons For Beds - Uddingston650
Thank you for your review! We're thrilled to hear that our service was top-notch without being too pushy. We strive to find the perfect balance for our customers. We appreciate your business!
Good customer service
listened to my father in law's needs helping him to use the tester machine to ascertain what kind of mattress suits his needs.
Helping with the whole experience and arranging to get old bed uplifted and new bed assembled.
Thanks
31 August 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear that your father-in-law's needs were met and that we assisted with the entire process, including the uplift and assembly. Thank you for your positive feedback, Megan at Customer Care
We love our bed frame but,
We love our bed frame, we’ve had it around 5 months and still no issues (hoping it stays that way!)
The guys who delivered and built the bed were great! Called the day before to arrange time, called in the morning to give ETA, they were lovely and respectful when here, and even dragged my mattress back to the bedroom for me since my fiancé was out to work!
The only thing I’d raise is the storage. We bought an ottoman, the sales lady we spoke to told us the bottom of the ottoman was solid, however once it was built and the delivery guys were showing me how to work it, they explained that the cover at the bottom that covers the floor, is simply a sheet of fabric with Velcro, which just feels very cheap after having spent £800 on the bedframe, and ever more frustrating as the sales lady had advised otherwise!
I’m happy with the frame, because I love the colour, the fabric and how it looks, however, sales experience and the price point for a Velcro sheet at the bottom dim the experience.
15 March 2025
Reply from Bensons For Beds - Uddingston650
We're happy you love your bed frame! We appreciate your positive comments regarding our delivery and assembly team. We're sorry the ottoman base wasn't as expected and for the miscommunication during the sales process. We'll review this to improve our product descriptions. Thank you for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Uddingston650
Thank you for your 5 star review Mr Thomson. We appreciate you, Megan at Customer care
Reply from Bensons For Beds - Uddingston650
We're happy to hear that your experience was positive. Thank you for your positive feedback!
Great
The team arrived earlier than expected and built my bed with care.
19 August 2025
Unprompted review
Reply from Bensons For Beds - Uddingston650
Thank you for being our customer and leaving us a wonderful 5-star review. Take care, Megan at Customer Care
Very welcoming,lots of advice and…
Very welcoming,lots of advice and guidance.Linda the salesperson was very friendly and patient and enjoyed her company and laughs while we took our time trying to decide what we really wanted .
21 August 2025
Reply from Bensons For Beds - Uddingston650
We're glad you enjoyed your experience. It's great to hear that you felt welcomed and received helpful guidance. We appreciate your kind words and thank you for taking the time to share your feedback. Thank you, Megan at Customer Care
Staff were very helpful and…
Staff were very helpful and knowledgeable of the products on sale
20 August 2025
Reply from Bensons For Beds - Uddingston650
We appreciate your positive feedback! Our team is happy to hear that you found our staff helpful and knowledgeable. We hope to see you again soon, Megan at Customer Care
We wr dealt with a lovely bubbly lady…
We wr dealt with a lovely bubbly lady called Sandra while in the Uddinston store.
She was extremely pleasant professional and knowledgeable and from going in for just a look ended up buying but that was based on our experience from Sandra.
13 August 2025
Reply from Bensons For Beds - Uddingston650
We're happy to hear about the wonderful experience you had in our store. It's great to know that her professionalism and knowledge led to a positive outcome. Thank you for sharing your feedback with us, Megan at Customer Care
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