Our experience was made really special with Linda from the Uddingston Branch, put my wife on a bed machine to see what mattress was most comfortable for her and showed us the range from her results... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were looked after by Linda . She is a lovely woman and was a great help to us . My husband is not well and she was so thoughtful and kind . We needed a new mattress and we had something in mi... See more
Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was p... See more
Company replied
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pre... See more
Company replied
Company details
About Bensons For Beds - Uddingston650
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
8 Rannoch Road, Birkenshaw, G71 5PR, Uddingston, Glasgow, United Kingdom
- 1698801979
4.7
Excellent
487 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were looked after by Linda
We were looked after by Linda .
She is a lovely woman and was a great help to us . My husband is not well and she was so thoughtful and kind .
We needed a new mattress and we had something in mind .she was so patient with us and helped us fine what we were looking for x
A truly great shopping experience.
Thank you Linda we are looking forward to receiving our new mattress 😁
6 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful and polite staff
Helpful and polite staff, efficient and polite delivery staff.
12 September 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your wonderful review! We're so pleased to hear that both our staff and delivery team were helpful and polite. We strive to provide excellent service every step of the way.
Team Bensons
Great service and a friendly Lady
Our experience was made really special with Linda from the Uddingston Branch, put my wife on a bed machine to see what mattress was most comfortable for her and showed us the range from her results , no
Pressure tactics whatsoever just a very nice Lady doing her upmost to help us , well done Linda and can’t wait for our new mattress to arrive
Mr and Mrs Anderson
1 September 2026
Reply from Bensons For Beds - Uddingston650
Hello Mr and Mrs Anderson,
Thank you so much for your wonderful review, Mr & Mrs Anderson! 😊 We're delighted to hear Linda at our Uddingston branch made your experience so special. It's great to know her expertise and the bed matching technology helped you find the perfect mattress, all with a friendly, no-pressure approach. We'll be sure to pass on your kind words to Linda. Enjoy your new mattress when it arrives, and thank you for choosing us,
Megan | Customer Care Specialist
Very pleasant sales assistant
Very pleasant sales assistant, knowledgeable too. Quite a long time until delivery and £49 for delivery seems excessive.
26 August 2026
Uddingston shop
Uddingston shop - Linda, sales person was so helpful, courteous and patient with my questions. Nice comfortable bed and mattress purchased. Benson beds are sturdy and reliable. My last bed was purchased 20 years ago and still remained sturdy but wanted a bed with storage. Delivery guys were great and checked with neighbours about blocking driveways with lorry. Super fast at building and clean up and taking away old bed and mattress. They have a place that destroys old mattresses so reassured no fly tipping with this company. Worth the money to have no hassle with disposing of old bed and build of new bed.
17 August 2026
Reply from Bensons For Beds - Uddingston650
Thank you for choosing Benson Beds, we are thrilled to hear about your positive experience at our Uddingston shop! Our team takes pride in providing excellent customer service and we are delighted to hear that Linda was able to assist you with your purchase. We are glad you are enjoying your new bed and appreciate your recognition of our delivery team's efficiency and care. We are committed to responsible disposal and are glad to hear you were reassured by our process. Thank you for your kind words and for choosing Benson Beds, we look forward to serving you in the future!
Perfect delivery
The guys delivering my new mattress were impeccable, as has the service from Bensons For Beds been throughout. They called in advance, arrived on time and their delivery was professional and friendly. First Class.
17 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
Thank you for your kind words! Our team takes great pride in providing top-notch service, from the initial call to the delivery and beyond. We're so glad to hear your experience with Bensons for Beds was nothing short of first class! Enjoy your new mattress!
Good choice of bed now pressed by staff…
Good choice of bed not pressed by staff they answered right questions
17 August 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your positive feedback! We take pride in our staff's helpfulness and knowledge. Glad you found the perfect bed for you.
Only ordered bedding staff very…
Only ordered bedding staff very helpful. Cand therefore comment on delivery service
20 August 2026
Reply from Bensons For Beds - Uddingston650
We're so glad to hear our staff was very helpful with your bedding order. Thank you for your kind words!
Team Bensons
Good experience from sales to delivery
Good experience from sales to delivery, and all comms were good also. Did what they said they would do, seems to be harder than it sounds these days.
17 August 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your positive review! We are dedicated to providing excellent service from start to finish, and we're glad to hear we exceeded your expectations. Customer satisfaction is our top priority, and we always strive to deliver on our promises. Thank you for choosing us!
Great service start to finish
Great service in store and during the delivery and build.
14 August 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your positive feedback! We strive to provide top-notch service from start to finish and we are thrilled to hear that you had a great experience. Thank you for choosing our business for your needs. We look forward to serving you again in the future!
Reply from Bensons For Beds - Uddingston650
Thank you so much for your positive review! We're thrilled to hear that our customer service team was able to provide you with helpful and friendly assistance. We'll be sure to pass on your kind words to our team. We appreciate your business and hope to see you again soon!
Birkenshaw Bensons staff are amazing.
The woman in the shop was so knowledgeable. If it wasn’t for her then we wouldn’t have ended up with this mattress. It’s probably double what I thought I would spend but when you consider how long your in bed for then a good nights sleep is required to function properly the next day. Massive thanks again you to the woman with the long black hair in Birkenshaw ind est on Saturday she was superb. 👌🏼
8 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that our team member's expertise made such a positive impact on your mattress choice! It's wonderful to know you're looking forward to a great night's sleep.
Thank you for your positive review - Lauryn at Customer Care
From viewing the products in store to…
From viewing the products in store to buying the whole experience was first class.
All options were clearly expanded.
All staff friendly & helpful.
8 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that your entire experience, from viewing products to making your purchase, was first-class. It's wonderful that all options were clearly explained and that our staff were friendly and helpful.
Thank you for your positive review - Lauryn at Customer Care
Very helpful efficient member of staff…
Very helpful efficient member of staff let us try out various mattresses and pillows to ensure we got the one we liked.
5 August 2026
Unprompted review
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that our efficient team member was very helpful in assisting you to try out various mattresses and pillows. It's wonderful that you found the perfect one!
Team Bensons
Shop assistant was very knowledgeable…
Shop assistant was very knowledgeable and experienced making our purchase requirements easy Jean was professional and ensured we were happy with our purchase.
5 August 2026
Reply from Bensons For Beds - Uddingston650
Thank you for your fantastic review! We're delighted to hear that our team member was knowledgeable and experienced, making your purchase requirements easy. It's wonderful that they were professional and ensured you were happy with your purchase.
Team Bensons
An excellent experience so far
Heather was very helpful in store giving information about each mattress. Excellent variety of mattresses and beds to view and try.
Mattress is due to be delivered next week.
Overall a very good experience in store.
1 August 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear that Heather was very helpful in providing information about each mattress. It's wonderful that you found an excellent variety of mattresses and beds to view and try. We hope you enjoy your new mattress when it's delivered next week!
Team Bensons
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish. Nothing was a problem instore at Uddingston. Mattress bought was perfect for my son and he is loving it. Delivery was smooth and delived to my room of choice.
1 August 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear you received fantastic service from start to finish! It's wonderful that everything was seamless at our Uddingston store and that the mattress you bought is perfect for your son, who is loving it. We're also delighted that the delivery was smooth and to your room of choice.
Team Bensons
Reply from Bensons For Beds - Uddingston650
Thank you for taking the time to leave a wonderful review! we appreciate all feedback.
Team Bensons
Reply from Bensons For Beds - Uddingston650
Hi Chris,
Thank you for your lovely review! We're delighted to hear you enjoyed the personal service you received. We pride ourselves on helping every customer find the right solution, and we really appreciate your feedback and support.
Best Wishes,
Bensons for Beds😊
Mattress Purchase, Birkenshaw Branch
We purchased the bed from the Birkenshaw store, Uddingston. We were helped by Linda. She listened to what we needed as the bed was for our son with additional needs. She gave us options and didn't pressure us to buy at any point. We returned later that day with our son to try the bed which analysed pressure points. Everything was calm and friendly. We were very supported to make the right decision re a mattress and Linda had obviously thought about our son's needs between visits as she suggested the bed cover to protect the mattress.
23 July 2026
Reply from Bensons For Beds - Uddingston650
We're so pleased to hear about your positive experience at our Uddingston store! It's wonderful that our team member listened to your specific needs and provided thoughtful options without any pressure. We're especially glad they considered your son's requirements and offered helpful suggestions.
Team Bensons
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.