Tim the salesman was very helpful in advising me to the products available and times of delivery advice. He was very knowledgeable and friendly easy to talk to an asset to the Company.
Company replied
Location
Switch locationUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... See more
Company replied
Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... See more
Company replied
Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... See more
Company replied
Company details
About Bensons For Beds - Speke
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, United Kingdom
4.9
Excellent
202 reviews
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Tracey was fantastic
Tracey was fantastic. Very knowledgeable and friendly. She explained all the options for us and didn't give us a hard sell.
11 January 2025
Reply from Bensons For Beds - Speke
We're happy to hear that you found our team member to be knowledgeable and friendly! We appreciate you mentioning the helpful explanations without pressure. Thanks for your feedback, Megan at Customer Care
Reply from Bensons For Beds - Speke
We're happy to hear that our advice was helpful during your mattress purchase. Thank you for your positive feedback; it means a lot to us.
Take care, Megan at Customer Care
Great service 🙂
Very friendly customer service. Didn’t feel pushed. Lovely little conversation speaking to Tracey and ordered a great bed just what we needed no pushy sales pitches just nice friendly chat and knowledge and understanding of what we needed. So we are very happy overall ☺️
10 January 2025
Reply from Bensons For Beds - Speke
We're happy to hear you received friendly customer service and felt comfortable during your visit. It's great to know you found a perfect bed with helpful and knowledgeable assistance. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Speke
We're happy to hear that you found our team member helpful and informative! We appreciate your feedback. Take care, Megan at Customer Care
Reply from Bensons For Beds - Speke
We are happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback with us. Take care, Megan at Customer Care
Stress free experience
Stress free experience. The customer advisor who helped us was so nice. She wasn't forceful and let us have enough space and gave us the option of going to her for help. When we picked our mattress the process was very easy and she was very nice. We went into Dream before Benson and they were very pushy and immediately showed us the most expensive mattress and wouldn't let us shop alone. The Benson's store was clean and set out nice, prices clear and we took out the extra protection.
30 December 2024
Excellent service
Great attention to detail listened carefully to my specific requirements
19 December 2024
SuperbThe staff I dealt with Dan G Tracey and…
The staff I dealt with Dan G Tracey and Kelly are great ambassadors for the company. Dan was amazing answering my questions and giving me information without being pushy. He left me to look around but was available if I needed more help. I was in the store for ages and everyone was patient. I bought a bed and everyone did their best to accommodate my delivery day. I would recommend this store to anyone and if I ever need another bed this will be my go to place. My delivery drivers Hessy and Gav were great too. Friendly guys put my bed together in no time and talk all packaging away. All in all a great experience from walking in the store to saying thank you to the delivery guys. Oh and yes my new bed is also amazing. I love it. Thank you bensons and staff.
28 October 2024
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