Really knowledgeable staff. Super helpful. Timm gave us all the info we needed to make a decision. Thanks to Leigh as well. We tried a lot of different stores before deciding and can really recommend... See more
Company replied
Unit C8 Poole Retail Park, Poole Road, BH12 1DN Branksome, Poole, GB
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Really knowledgeable staff. Super helpful. Timm gave us all the info we needed to make a decision. Thanks to Leigh as well. We tried a lot of different stores before deciding and can really recommend... See more
Company replied
Leigh was super helpful and explained everything after we gave details of what we needed, made it easy to decide and explained how it works, nothing was too much trouble, a great experience
Company replied
Helpful and attentive staff instore. Nothing too much trouble, very patient, despite the card payment system not working, meaning they had to route it through another store. (Otherwise I would have... See more
Company replied
We were impressed with the Salesman & his knowledge making our choice of bed/mattress & headboard so much easier. Very efficient & communicative. Operatives arrived at the given time & carried out d... See more
Company replied
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Unit C8 Poole Retail Park, Poole Road, BH12 1DN, Branksome, Poole, United Kingdom
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We needed to ascertain what would be the best bed for us and we were shown all types with in the category and received advice on the advantages for each so we could make an informed choice. Tomm was respectful, very knowlegeable and gave us time, with out pressure, to reach a decision.
Paul and Tim were incredibly friendly and knowledgeable. They spent a lot of time discussing products which enabled us to make decisions with confidence.
Paul at the Branksome/Poole branch was very efficient and helpful. He went out of his way to help and ensure that I was able to get what I needed, quickly and easily. So refreshing and definitely a good reason to refer this branch in particular to my friends and family.
Tim was great, helped me find the perfect pillow and mattress which I was in desperate need of a very specific type for nerve damage in my shoulder and back. Tim was not pushy at all like a lot of sales people can be. He was very patient with my partner and I and very informative.
Great unpushy sales team and very knowledgeable and helpful about products
Good showroom with large selection to try
Our salesman, Timm, was the ideal person to help us: personable, full of information, not pushy. Gave us a lot of time and was patient with our questions; let us talk together and come to an unhurried decision. Every store should have a Timm!
Great service, Paul was very friendly and helpful made the purchase that we wanted very easy.
Delighted to say our experience was found to be outstanding.
Our need to replace our mattress was long over due. We were greeted by a sales rep who we found to be friendly, welcoming and able to demonstrate his knowledge of the various mattresses on offer. We were provided with all the information necessary to enable us make the right choice of mattress for our needs.
The outstanding customer service was provided by Timm Hogg.
Well done Timm and thank you.
A very professional and well informed team who dealt with all our questions and queries.
Would like to commend Reuben who had just started working for the Store and did a great job!
Brilliant sales personLee who was very knowledgeable and not at all pushy
The sales people were very friendly and helpful.
I heard it was a good company so I went to see for my self
Walking into the store I was very impressed with its presentation. A good selection of beds, with several options but not overwhelming. The two staff were incredibly knowledgeable and helpful, I didn’t feel pressured or rushed and the whole experience was excellent.
Knowledgeable and helpful staff. Lots of information without hard sell. Timm was particularly helpful
Friendly staff, Tim and Paul in the Poole store, offered good advice to help me in selecting my ideal bed from the wide choice available.
The man in store could nit have been more helpful and did not pressure sell to us atall. The manager was also extremely helpful in getting us the best deal. We also where very greatful to all the staff where amazing with our children who as you can imagine where very bored.
Great advice, polite and understanding of our situation and not pushy to get most expensive matress
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