Bensons For Beds - Poole692 Reviews 

It was a very pleasant and productive experience at the Poole store.

I had little knowledge on beds and mattresses before going there but left better informed and with a grand bed and mattress deal.

I completely recommend the store along with the great guys.

⭐ Outstanding Service at Bensons for Beds, Poole! ⭐

We honestly couldn’t be happier with our experience with Bensons for Beds! It all started with a chat with one of their agents on the website, who was so helpful and pointed us in the direction of the Branksome, Poole store.

When we arrived, the store was incredibly busy, but from the moment we started talking to Paul, we felt in such good hands. Paul was absolutely brilliant — friendly, patient and so knowledgeable. We had lots of questions, but nothing was too much trouble, and at no point did we feel rushed or pressured. He really listened to what we needed and helped us find the perfect bed for us.

Dan, who was training from another store, was also lovely and added to what was already such a positive experience.

Honestly, what a fantastic team! It’s so refreshing to meet people who genuinely care about helping you, rather than just making a sale. Paul, in particular, is a real credit to the store, and we hope his hard work and wonderful customer service get the recognition they deserve.

We went in looking for a bed and came away feeling genuinely happy about the whole experience. Who knew buying a bed could involve so much laughter and be so much fun?! 😂

Good luck Dan in Southampton, you'll be amazing there too no doubt!

A massive thank you to Paul, Dan and the team at Bensons for Beds in Poole. You’ve been amazing, and we wouldn’t hesitate to recommend you to anyone. ⭐⭐⭐⭐⭐

Bed - Mattress and bed installers were good, and the Gentleman who we ordered the bed from at the Branksome branch was very knowledgeable.

Really helpful and knowledgeable staff from the start.
Great communication once decided.
Delivery guys also great.
Delighted.

Great service from entering the shop to delivery

We were asked within a very good time frame if we needed any help.
The sales assistant was very helpful, friendly and explained everything in detail. My husband & i felt valued.

Friendly helpful service with no pressure to buy immediately. Will recommend others

We found Bensons for Beds poole very helpful and we should have the bed delivered under a week from placing the order theres a very good selection and very good offers.

Friendly staff at shop
good quality bedhead
delivered when promised

The expeience of buying a new mattress was actually made fun by Paul at Poole Bensons for beds. THe Mattress arrived as promised, the delivery was seamless and the delivery team kept me informed and arrived at the appointed time. They were polite and helpful. All around a very positive experience I can thoroughly recommend Bensons for Beds

Service and help in the store was great however the delivery was not good as the driver said they did not assemble the bed.
Please ensure you tell them in store if you need assembly'

Reuben was very helpful, polite, not at all pushy, would definately go back to them to purchase again in the future.

Ruben and Timm were both very helpful and knowledgeable.

Everything was great from start to finish

Delivery on time. Agents helpful polite friendly efficient

We visited the Poole Retail Park Branch today, to buy new mattresses for our Tempur adjustable bed.

Leigh greeted us and directed us to the Tempur beds they had on display. He explained the enhancements that Tempur have made since we bought our bed many years ago and suggested we test each mattress in case their support was slightly different to the previous design.

We were confident the support was similar to the one we have but noted the improved cover detail, which Leigh said allowed for the top to be removed and replaced for cleaning, which is far easier than the earlier design.

Leigh was the perfect salesman. Very polite, not at all pushy had exceptional product knowledge and customer service. He advised on the promotion the company was offering and we are confident he insured he also gave us the best deal possible.

If anyone is considering buying a bed, or any associated items, we would highly recommend going to Bensons for beds at Poole Retail Park and asking to deal with Leigh.

We cannot rate him high enough. He is an absolute credit to Bensons for beds.

Good customer service. No hard selling. Friendly staff.

Helpful, well informed, not pushy assistant

Dealt with Timm at the Poole store to purchase. He was excellent - polite, professional, patient - all we could have wanted. Price was great and Bensons were very accomodating in moving the delivery date back for us on multiple occasions.
Thoroughly recommend and will be back.

Godd customer service