Great choice in the Llandudno store. Excellent knowledge and assistance from the staff member that helped us purchase a new bed and mattress. We were offered the right choices for what we were looki... See more
Location
Switch locationUnit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY Llandudno, North Wales, GB
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Very good and Victoria in the Llandudno store was very helpful answered all our questions and wasn’t pushy , also we found the other members of staff there very pleasant
Very helpful and knowledgeable and we didn't have to wait to long for delivery. My only issue would be the amount of text messages and emails you receive is rediculas far to many.
The sales person in the shop was very helpful and not trying to push expensive ones over cheaper ones. He clearly explained the different types of mattresses, gave time to think it through. Arranged... See more
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Company details
About Bensons For Beds - Llandudno226
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 3d Mostyn Champneys Retail Park, Park Mostyn Broadway, LL30 1RY, Llandudno, North Wales, United Kingdom
- 1492874821
4.9
Excellent
466 reviews
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Excellent service
Excellent service: very informative and personal to my requirements. I was very well looked after and left delighted with my purchase
27 June 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased you received excellent service that was informative and personal to your requirements, and that you left delighted with your purchase. Thank you for your kind feedback!
Team Bensons
Victoria in the Llandudno branch gave…
Victoria in the Llandudno branch gave us excellent customer service along with her expert subject knowledge. Would highly recommend. Thank you
16 June 2026
Reply from Bensons For Beds - Llandudno226
We're so glad to hear you had such a positive experience and appreciate your kind words. We value your recommendation.
Team Bensons
very helpful and friendly service,go…
very helpful and friendly service,go above and beyond to help you in choosing the right bed,I've always had my beds from bensons as its excellent quality and lasts for years,I will always choose bensons for beds.
20 June 2026
Unprompted review
Reply from Bensons For Beds - Llandudno226
We're so pleased you received helpful and friendly service, and that our team went above and beyond. We appreciate your loyalty and kind words!
Team Bensons
The experience at the store in Llandudno
The experience at the store in Llandudno was excellent . Jason the salesman was excellent . With a few days before delivery I needed to check how the headboard would be attached. Jason obliged and I gained some insight and confidence.
However the delivery was not good. I needed to see the contents of the very big box . The delivery man would not open the box and left . It was a struggle for us to open the box and a bigger struggle to fix it to the bed studs. My wife and I are in our 80’s .
18 June 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your feedback. We’re delighted to hear that you had an excellent experience in our Llandudno store and that Jason was able to provide such helpful service and reassurance—this will be shared with him. Please accept our sincere apologies for your delivery experience, and be assured that your feedback will be shared with our delivery team to ensure this is reviewed and improvements are made.
Informative staff helped us to choose…
Informative staff helped us to choose the right mattress, giving us time to try out different ones. Delivery was as planned, on time and very efficient and friendly
8 June 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased our staff helped you choose the right mattress and that delivery was efficient and friendly. We appreciate your kind words!
Team Bensons
Great professional team at Benson for beds.…
Everything about my experience was great, fr9m walking into the shop, to the guys installing the bed was 1st class. Didn't feel pressured to buy, was given the advice l needed to make the right decision, l was able to pay off the bed in installments, which helped spread thr cost, or l may not have been able to purchase the bed l really wanted. The 2 guys who came to install the bed were very professional and explained the different features with my bed.
I would highly recommend anyone to visit Benson for beds when looking to change any bedroom furniture.
9 June 2026
Reply from Bensons For Beds - Llandudno226
We are so pleased to hear that your entire experience, from visiting our shop to the installation of your bed, was excellent. It's wonderful that our team provided the advice you needed and that the payment options helped you get the bed you wanted. Thank you for your kind recommendation!
Team Bensons
Benson's efficient service
Good service in the shop and very informative on which beds were applicable to my needs. Delivery drivers arrived on time and made sure everything was fine before leaving
12 June 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased you received good service in the shop and informative advice. It's wonderful that delivery was on time! Thank you.
Team Bensons
Extremely friendly,knowledgeable and…
Extremely friendly,knowledgeable and helpful staff made it a pleasure to shop at Bensons
5 June 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased our team was friendly, knowledgeable, and helpful. Thank you for your kind feedback!
Team Bensons
Friendly Advice and Good prices
We went into Bensons knowing the type of bed we wanted. Victoria showed us all that were available and explained the differences between them. We were given information on the costs of extra services and to help us make our decision. After checking out other retailers we rushed back to Bensons to place our order. Very happy that we made the right choice.
6 June 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased to hear that our team helped you explore all the available options and that you felt confident in your decision. It's wonderful that you're happy with your choice!
Team Bensons
Good quality bed and quick delivery
The salesman listened to what we wanted out of a new bed and when we wanted it delivered.
He sorted out the most relevant bed and mattress and arranged the build and delivery for just when we needed it.
The bed and mattress were delivered when promised, early in the morning. This gave me all day to assemble and dress it, ready for our guest, who later commented that it was very comfortable and she slept well on it.
28 May 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased to hear that we could help you find the perfect bed and mattress, and that your guest enjoyed a comfortable night's sleep!
Team Bensons
What a fantastic experience in store…
What a fantastic experience in store and fantastic service and delivery all friendly and very professional
29 May 2026
Reply from Bensons For Beds - Llandudno226
We're so pleased you had a fantastic experience in-store and with our friendly, professional service and delivery! Thank you for sharing.
Team Bensons
Bensons did everything they promised…
Bensons did everything they promised .Good advice at sale and kept to delivery date .Good communication.
21 May 2026
Reply from Bensons For Beds - Llandudno226
We are so pleased to hear that we delivered on our promises! We appreciate your kind words about our advice and communication.
Team Bensons - Jess
Great customer service and updates…
Great customer service and updates throughout. Steph in the Llandudno store was great and couldn’t have helped more. The delivery drivers were also great. The mattress is a massive improvement and can already feel the difference in our backs
1 May 2026
Reply from Bensons For Beds - Llandudno226
We're happy to hear about the great customer service and updates you received! It's great that our store colleague was helpful and that the delivery drivers were great. We're glad the mattress is a massive improvement!
Team Bensons
Reply from Bensons For Beds - Llandudno226
We appreciate you sharing your experience. We're happy to hear you received very good customer service from our team.
Team Bensons
Jason helped us today with choosing a…
Jason helped us today with choosing a single bed and he was most helpful and curtious . Would use again . Mr. Thomas
28 April 2026
Unprompted review
Reply from Bensons For Beds - Llandudno226
Thank you, Mr Thomas, for your kind feedback! We’re delighted to hear Jason was so helpful and courteous in assisting you with choosing your single bed. We really appreciate your recommendation and would be happy to welcome you back again.
Reply from Bensons For Beds - Llandudno226
Thank you! 😊 We’re glad you found the service helpful, polite, and good all round.
Excellent advice and service from…
Excellent advice and service from Bensons enables us to choose the perfect new mattress at a competitive price
18 April 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your lovely feedback! We’re so pleased our advice and service helped you choose the perfect new mattress at a great price— enjoy those comfy nights ahead.
Thank you for your positive review - Lauryn at Customer Care 💜
The staff was great
The staff was great. Very polite and helpfull.
I also liked the way you could manage everything like change dates ect on the tracking system.
The driver was very nice.
They phoned the day before to give an estimated time and phoned an hour before arriving.
17 April 2026
Reply from Bensons For Beds - Llandudno226
Thank you for your lovely feedback! We’re so pleased you found the staff polite and helpful, loved the delivery tracking options, and had such a positive experience with our driver and communication throughout — that’s exactly how it should be.
Thank you for your positive review - Lauryn at Customer Care 💜
Knowledgeable and helpful staff
We visited our local Llandudno store where we were shown the different mattresses that suited us, having laid on the bed to assess which mattress suited us first. The salesperson then spent as much time as we required to show us and advise us on the mattresses. He was very knowledgable and we couldn’t have made the choice without his guidance
14 April 2026
Reply from Bensons For Beds - Llandudno226
We're delighted to hear about your positive experience at our store. It's great the salesperson was so knowledgeable and helpful in guiding you to the perfect mattress. We appreciate your feedback!
Team Bensons
Lovely helpful service from Craig in…
Lovely helpful service from Craig in the store, he helped us choose the most suitable bed to meet our requirements.
Our delivery and installation by Omar and Imran was perfect they were very helpful and polite. Thankyou
11 April 2026
Reply from Bensons For Beds - Llandudno226
We appreciate your wonderful feedback! It's great to hear that you received such helpful service in choosing the perfect bed and that our delivery and installation team were so helpful and polite.
Team Bensons
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