Lena (staff member) was excellent! She was professional, knowledgeable and friendly. She guided us through our options and helped us choose the best mattress for our needs. There was a brilliant offer... See more
Location
Switch locationUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
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See what reviewers are saying
Staff member that helped us wasn’t pushing, answered any questions we had, had a laugh and a joke with our children along with a few other staff members. Would highly recommend this store and staff me... See more
Company replied
We had a really positive experience with Sonya at that Birstall branch. She helped us find the right bed and mattress combination for our new loft conversion. Delivery was also very straightforward... See more
Company replied
Staff were welcoming without being pushy. Asked what we were looking for and listened to our needs, then showed us exactly what we were thinking of..... the staff member (Craig) explained everything... See more
Company details
About Bensons For Beds - Leeds673
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, United Kingdom
- 1924422381
4.8
Excellent
529 reviews
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Reply from Bensons For Beds - Leeds673
We are so pleased to hear you found our quality great and our delivery drivers friendly. Thank you for your wonderful feedback!
From start to finish from choosing…
From start to finish from choosing buying the young girl was exceptional in the knowledge of the mattress kind polite and very professional,the communication after sale and for delivery top notch ,day of delivery phone call to say when delivery would be ,the delivery guys were brilliant polite and went above and beyond.very happy 👍
11 July 2026
Reply from Bensons For Beds - Leeds673
We're so pleased to hear about your exceptional experience, from choosing your mattress to the delivery. It's wonderful that our team was knowledgeable, polite, and professional throughout the entire process. We're especially glad the delivery team went above and beyond!
Reply from Bensons For Beds - Leeds673
We're so pleased you found our sales lady to be friendly and helpful. Thank you for sharing your positive experience with us!
Sonya was so helpful and friendly
Sonya was so helpful and friendly. She knew her stuff and found us the mattress that was perfect for us. She made the whole process very easy.
8 July 2026
Reply from Bensons For Beds - Leeds673
We're so pleased to hear that our team member was so helpful and friendly. It's wonderful that they knew their stuff and found the perfect mattress for you, making the whole process very easy.
Sonia was very helpful and informative…
Sonia was very helpful and informative and answered all the questions we needed to be answered.
She also printed out various options and optional services.
Altogether a pleasant experience.
8 July 2026
Reply from Bensons For Beds - Leeds673
We're so pleased to hear that our team member was very helpful and informative, answering all your questions and providing various options. It's wonderful that you had a pleasant experience.
The lady in the Birstall store was…
The lady in the Birstall store was friendly and helpful. The bed arrived promptly within a week of ordering.
28 June 2026
Reply from Bensons For Beds - Leeds673
We're so happy to hear you had such a positive experience with our team member in the Birstall store and that your bed arrived so quickly!
Team Bensons
Reply from Bensons For Beds - Leeds673
We're so pleased our team was polite, thoughtful, and respectful. Thank you for your feedback!
Team Bensons
Kelly was amazing
Kelly was amazing, she explained all the different options to me and I got to try the sleep machine.
I am absolutely in love with the mattress
22 June 2026
Reply from Bensons For Beds - Leeds673
Thank you for your kind words! We are delighted to hear that you had such a positive experience and are loving your new mattress. We appreciate your feedback!
Team Bensons
Fantastic service from start to finish
Fantastic service from start to finish, Craig in the showroom was so helpful and Chris and Kalvin who delivered were also lovely and courteous. I am so pleased with my purchases, the mattress is incredibly comfortable and the ottoman bed works perfectly and looks great!
21 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased you received fantastic service from start to finish. It's wonderful that you're happy with your purchases and that your mattress is comfortable.
Team Bensons
All aspects excellent
All aspects excellent. Staff courteous and helpful. Delivery on time with friendly delivery persons.
18 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased you found all aspects excellent, with courteous and helpful staff and friendly, on-time delivery. Thank you for your feedback!
Team Bensons
Great service in store and on delivery…
Great service in store and on delivery with Lee and Michael who were really considerate of my home.
14 June 2026
Reply from Bensons For Beds - Leeds673
We're delighted to hear our in-store and delivery service was great, and that our team was so considerate. Thank you!
Team Bensons
Sonya was amazing!!!
Sonya was amazing. Found me my dream bed and helped put everything in place. Super friendly, made me laugh and enjoy my experience in store. Highly recommend!
17 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased our team helped you find your dream bed and made your in-store experience enjoyable. We appreciate your kind recommendation!
Team Bensons
Excellent service from retail to delivery
Great in store advice, excellent delivery service, staff all excellent
13 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased you received excellent advice and service. Thank you!
Team Bensons
From store to delivery excellent…
From store to delivery excellent service. A special mention to the two delivery men, Andy Mac and Andy p , polite, respectful, and obviously good at what they do. Thank you.
14 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased to hear about your excellent experience from store to delivery! It's wonderful that our delivery team was polite and respectful. Thank you for your kind words.
Team Bensons
Lena provided an excellent service and…
Lena provided an excellent service and was very attentive, even offering to stay late so we could pick the best product for our needs. After visiting other companies Lena was the only one who actually seemed to care about customer service.
12 June 2026
Reply from Bensons For Beds - Leeds673
We are so glad to hear about your excellent experience with us. We truly appreciate you recognizing our team's dedication to customer service.
Team Bensons
Delivery was expectational from…
Delivery was expectational from notification of delivery date and time slot both Andy and Andy whom delivered to our home were excellent they were aware that they were entering someone's home and were respectful of this and their surroundings; could not fault them. Credit to the company.
8 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased to hear about your exceptional delivery experience. It's wonderful that our team was respectful of your home and surroundings. Thank you for your kind words!
Team Bensons
Everyone involved was superb
8 June 2026
Reply from Bensons For Beds - Leeds673
We're delighted to hear this! Thank you for your feedback!
Team Bensons
The staff were very friendly
The staff were very friendly, helpful and very knowledgeable about the products.The store was clean and tidy.
4 June 2026
Reply from Bensons For Beds - Leeds673
We're so pleased our staff were friendly and knowledgeable, and that you found our store clean! Thank you for your kind feedback.
Team Bensons
Reply from Bensons For Beds - Leeds673
We're glad you love your bed! We're sorry to hear about delivery issues. We appreciate you taking the time to leave your comments.
Team Bensons
Our new bed
From start to finish, communication was regular and informative. And the process quick and straight forward. Staff were attentive to our needs and were professional and polite. Delivery was made on time and the delivery drivers were very helpful. Overall, a great experience.
26 May 2026
Reply from Bensons For Beds - Leeds673
We're so pleased to hear about your great experience, from the regular communication to the helpful delivery. Thank you for your positive feedback!
Team Bensons
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