Very friendly and knowledgeable staff that allow you to wander around the shop trying as many beds as you like at your own leisure. All they do is ask you very quickly if you need any help or any furt... See more
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Paul was terrific in advising and guiding us through the great selection of beds. He was professional, helpful and great fun. The selection of beds was fantastic, and we had some great offers included... See more
Company replied
The showroom had a good section of beds. The sales person was knowledgeable and gave us good advice without feeling pressurised to buy. The delivery was on time and the men put the bed together fo... See more
Company replied
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the diff... See more
Company replied
Company details
About Bensons For Beds - Kilmarnock655
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
7 Armour Street, KA1 3HT, Kilmarnock, Ayrshire, United Kingdom
- 1563524958
4.8
Excellent
247 reviews
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From shop to home experience with…
From shop to home experience with Bensons for beds was excellent staff in store very friendly and helpful not pushy delivery guys were great
30 March 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thanks for sharing! 😊 We’re so glad to hear you had an excellent experience from shop to home. It’s great to know our in-store team were friendly and helpful without being pushy, and that the delivery crew made a good impression too. We really appreciate your feedback and look forward to welcoming you back,
Megan | Customer Care Specialist✨
From shop floor to delivery no problem…
From shop floor to delivery no problem at all
Excellent service
29 March 2026
Reply from Bensons For Beds - Kilmarnock655
Thanks so much! From shop floor to your door — we’re thrilled everything went smoothly. Delighted you enjoyed our excellent service!
We’d love to serve you again in the future,
Megan | Customer Care Specialist💜
Great customer service
Great customer service, plenty of products and offers to choose from
26 March 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thank you for the lovely feedback Colin! 😊 We’re so glad you enjoyed the great service and all the choice in‑store. Hope to see you again soon,
Megan | Customer Care Specialist
From ordering in store to on time…
From ordering in store to on time delivery everything was perfect.
13 March 2026
Reply from Bensons For Beds - Kilmarnock655
Thank you for your lovely review! We’re so pleased to hear everything was perfect from ordering in store right through to the on‑time delivery. Really appreciate your lovely feedback,
Megan at Customer Care
Excellent service and friendly very…
Excellent service and friendly very knowledgeable
8 March 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thank you for your lovely review! We’re delighted to hear you received excellent, friendly, and very knowledgeable service. We really appreciate you taking the time to share your experience.
If there’s anything else we can help with, please let us know,
Megan at Customer Care
First class service
First class service, knowledgeable, professional, friendly and extremely helpful. Claire gave me all of the information I required and gave me space and time to make my decision before making my purchase.
24 February 2026
Reply from Bensons For Beds - Kilmarnock655
Miss Jenny Ritchie,
We're happy to hear that you received first-class, helpful service! We appreciate you taking the time to share your positive experience with our team's knowledge and professionalism.
Team Bensons
Very helpful and polite
1 March 2026
Reply from Bensons For Beds - Kilmarnock655
Mr Airley,
We appreciate your feedback and are so glad to hear you found our service helpful and polite! Thank you for sharing your experience.
Team Bensons
Excellent service helpful staff
4 March 2026
Reply from Bensons For Beds - Kilmarnock655
J Wilson,
We appreciate your review! We are so pleased our staff was helpful and you received excellent service.
Team Bensons
Excellent salesman He took time to…
Excellent salesman He took time to listen to what I was looking for and then helped me to choose the right one. No pressure just great advice and help
28 February 2026
Reply from Bensons For Beds - Kilmarnock655
Margaret Farquhar,
We appreciate your positive feedback! We're happy to hear that our salesperson listened to your needs and provided great advice without pressure.
Team Bensons
Easy process of ordering with Expert…
Easy process of ordering with Expert advice given !! Delivery date arranged to suit our requirements, given a 2 hour time slot and was advised in advance that it would arrive before allocated time !! Had bed built and made before given time slot !!
19 February 2026
Reply from Bensons For Beds - Kilmarnock655
Thank you for your fantastic review Iain! 😊 We’re so pleased to hear that ordering was an easy process and that our expert advice helped you choose the right option. It’s great to know your delivery date was arranged to suit your needs, with a convenient 2‑hour time slot and an early heads‑up that it would arrive sooner. Even better that the team had your bed built and ready before the allocated time! We really appreciate your feedback,
Megan at Customer Care
The delivery guys were so quick and…
The delivery guys were so quick and professional would recommend bendons to anyone
19 February 2026
Reply from Bensons For Beds - Kilmarnock655
May Mizen,
We appreciate you recommending us! We're so happy to hear that our delivery team was quick and professional. Thanks for your positive feedback,
Megan at Customer Care
From the moment we entered shop the…
From the moment we entered shop the salesman (Dev)asked if we needed any help.myself and my daughter where only into have a look at ottoman beds and salesman was really helpful showing us all the different ones on display along with mattresses.as my daughter likes a specific kind of mattress.all in all he was very helpful and let us look at beds without being pushy or overbearing.
16 February 2026
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear that our team member was helpful in showing you the ottoman beds and mattresses. It's great to know that you were able to browse without feeling pressured. Thank you for your positive feedback!
Stewart - Team Bensons
Very helpful and friendly made it very…
Very helpful and friendly made it very easy to get what we wantted
17 February 2026
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear our friendly assistance made it easy to get what you wanted! We appreciate your positive feedback.
New bed. Happy customer.
Choosing new bed right through to delivery was easy. Staff very helpful and knowledgeable. Plenty of communication and updates. Phoned before arrival. Very happy.
13 February 2026
Reply from Bensons For Beds - Kilmarnock655
We're so happy choosing a new bed and the delivery process was easy. It's great to hear our team was helpful and knowledgeable, and that you received plenty of updates. Thanks!
Reply from Bensons For Beds - Kilmarnock655
We're so happy you are loving your new bed and getting the best sleep ever! It's great to know our staff were very friendly.
- Jessica at Team Bensons
Driver john welsh and porter were very…
Driver john welsh and porter were very well mannered and helpful it was a pleasure having them deliver our bed well done to them both
6 February 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear that our delivery team was well-mannered and helpful during your bed delivery; we appreciate your positive feedback!
Looks like good quality items at reasonable price.
Had to wait a wee while for someone to attend to us, and the shop wasn't busy,hence the 4 stars. The staff member was helpful and informative. We are happy with the deal we got.
2 February 2026
Reply from Bensons For Beds - Kilmarnock655
Thank you for your review! We’re sorry you had a bit of a wait to be seen, especially when the store wasn’t busy — your feedback is really helpful. We’re glad to hear that once attended to, the service was helpful and informative, and that you’re happy with the deal you received. We really appreciate you sharing your experience,
Megan at Customer Care
Paul who works in the Kilmarnock branch…
Paul who works in the Kilmarnock branch was excellent. He was very patient with me and listened and helped me get what I was looking for.
29 January 2026
Unprompted review
Reply from Bensons For Beds - Kilmarnock655
Thank you so much for your lovely feedback Courtney! 😊 We’re delighted to hear Paul in our Kilmarnock store gave you such patient, helpful support and helped you find exactly what you needed. We really appreciate you choosing us,
Megan at Customer Care
Time for a new mattress!
Large range of beds. Very knowledgeable staff. Good simulator to assess desired degree of firmness of mattress. Good good price in the sale. Delivered exactly when Benson said it would be. A good experience overall.
26 January 2026
Reply from Bensons For Beds - Kilmarnock655
We're happy to hear you found a large range of beds and knowledgeable staff. It's great that the simulator helped assess mattress firmness and that delivery was on time. We appreciate your positive feedback,
Megan at Customer Care
Darren was great in store and so was…
Darren was great in store and so was the delivery driver
24 January 2026
Reply from Bensons For Beds - Kilmarnock655
We're so happy to hear that you had a great in-store experience and that the delivery service was also excellent! Thanks for your positive feedback.
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