Bensons For Beds - Keighley233 Reviews 

280
•
TrustScore 5 out of 5

4.8

Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ Keighley, West Yorkshire, GB

•

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Rated 5 out of 5 stars

The lady who served us provided excellent service. We arrived late in the afternoon, but she stayed behind and allowed us to make the choice of bed with no pressure, allowing plenty of time to come to... See more

Company replied

Rated 5 out of 5 stars

Ruby, a very knowledgeable and helpful young woman. She answered all our questions professionally and helped us make our final decision. A definite asset to your sales team. Good choice of beds to ch... See more

Company replied

Rated 5 out of 5 stars

There are a lot of mattresses out there! Choosing one that suited both of us was important and at a price we considered affordable. The sales lady was helpful and pleasant without being pushy - we d... See more

Rated 5 out of 5 stars

We visited the Keighley store twice and Hadiqa was extremely helpful on both occasions. She demonstrated the different mattress options by using the SleepPro machine and showing us the various mattr... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Mattress Store

About Bensons For Beds - Keighley233

Written by the company

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Contact info

  • Unit 6b Keighley Retail Park, Hardings Road, BD21 3NJ, Keighley, West Yorkshire, United Kingdom

  • 1535663079

4.8

Excellent

TrustScore 5 out of 5

280 reviews

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4.8

All reviews

(280)

26,732 reviews in the last 12 months

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Rated 5 out of 5 stars

A great welcome from Ibrahim at the…

A great welcome from Ibrahim at the Keighley store ensured that we were given a thorough briefing as to alternative mattress alternatives.
Having tried various types we made our choice and bought 2. Throughout the process Ibrahim guided us through....he was both effective and efficient. Many thanks.

10 March 2024
Rated 5 out of 5 stars

Excellent customer service from Ruby!

Purchased a bed/matress today after excellent service by Ruby at the Keighley store! She was really helpful in providing the cost of different alternative beds and mattresses without being at all pushy. Happy to complete the sale once we had agreed the write combination for our needs! Would highly recommend!!

5 March 2024
Unprompted review
Rated 5 out of 5 stars

I went to find a mattress for my…

I went to find a mattress for my partner and I in Keighley. The staff were lovely. Hadiqa was so helpful and really lovely to chat to. She helped us with finding the perfect mattress and even managed to give us a deal on the price. Really good customer service. Thank you!

28 February 2024
Rated 5 out of 5 stars

The team at Keighley did a superb job…

The team at Keighley did a superb job sorting a tempur mates with accessories and even got the bed delivered the same day to Blackburn. Very happy with the mattress so I thought I’d go out my way to leave a 5* review. Thanks guys

Chris

28 February 2024
Rated 5 out of 5 stars

The choice was ours.

The choice was ours, no sales pressure, just left to browse around the store. After browsing we then asked the helpful and pleasant staff questions and from the answers we then made our decision.

27 February 2024
Rated 3 out of 5 stars

Bed base was not as high quality as I…

Bed base was not as high quality as I thought it would be there was bad loose stitching and badly fitted materials it was a very expensive buy I wouldn't expect quality mistakes but I found them without trying it's getting a 3 instead of a 2 only because the sales rep was excellent on purchase day

28 January 2024
Rated 5 out of 5 stars

Visit to your Keighley Store

An excellent decision to visit this store looking at purchasing a divan bed.
The store is well organised,very easy to look at the various beds on display.
The young lady called HADIQA was excellent,very knowledgeable,helpful,and spent time helping us to make a decision.
This resulted in our purchase being concluded by phone to her yesterday.
We received then order confirmation by e-mail,along with delivery details,collection of existing bed.
We also feel that we have bought an excellent bed at a good price in comparison with other bed companies.
We will contact you on receipt of bed,we are sure we will be happy with our choice.
We would recommend your business to anyone we know who is looking for your products.

19 January 2024
Rated 5 out of 5 stars

Very welcoming

Very welcoming, I wasn't pestered, I said what I was looking for and shown different styles and different prices. Left alone to look and not pushed to buy. Went through chosen bed and pricing. Polite staff

8 January 2024
Rated 1 out of 5 stars

Lazy and disinterested sales lady

I've always been happy with the service in the Keighley store but walked out today. The sales assistant was unhelpful, lacked knowledge and frankly lazy. I needed a low bed for my mother who is disabled. This was too much effort as was walking to the bed we wanted to ask questions about. No other customers were in the store, the sales assistant just couldn't be bothered. We left and purchased the bed from Dreams who despite being busy listened to my requirements and helped me find the right bed.

13 January 2024
Unprompted review

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