No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... See more
Company replied
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
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No pressure from staff when choosing bed, when required staff very informative. Notification of delivery of bed 30 min as specified in email sent. Delivery of bed was early as it was meant to be d... See more
Company replied
Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... See more
Company replied
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... See more
Company replied
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... See more
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Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, United Kingdom
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Very good experience. No problems at all. Delivery early. All in all happy customer.
The manager at the Hamilton store was absolutely amazing. She went above and beyond to make us feel comfortable and was so lovely. Would definitely buy again and recommend to a friend.
The staff were very knowledgeable and helped us to choose a mattress that suited our needs. We weren't initially expecting to make a purchase but the service was excellent, no pressure to buy and we were given a great deal on the perfect bed. Thanks Boszena!
Very informative salesperson who didn't try to push us into a sale
The lady who guided us (Bozena) was excellent in advising us on the best options.Great customer service.
Thank you.
We had a great service when buying our guest bed. Our attendant Bozena was very helpful and new exactly what we needed. Also very fast on doing all the paperwork. Now is just wait for the delivery.
Good experience not just out to make a sale but to help you choose with your needs foremost
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed on 19th of September. A bit disappointed as had everything planned and a day off.
Allan made us feel welcome the moment we arrived in-store. We were provided with just enough information that we needed and the. afforded the freedom to browse, answering all our questions when asked. We never felt under any pressure or hard sell. The process of purchasing was hassle free too. Good customer service from start to finish. Thank you.
Helpful staff and information received was very informative, would definitely recommend
Alan the salesperson was excellent, nothing was too much trouble, a real asset for your company
The salesmen Cameron was a really great experience new product inside out new exactly what we wanted and carried it out with ease and to Allan who helped with the headboard to fit properly because we only had a limited hight to play with so five star rating 100%
Great range of high quality beds. The sales person was fantastic and helped us to choose the best mattress for me and my partner.
Excellent customer service put as eas as soon as we entered the store. Cameron could not have made the decision to select the perfect bed more easier Thanks 😴
Excellent service. Welcoming and friendly staff. Efficient and genuine.
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