On 15th October we visited the store at Kingsway West Retail Park in Dundee to enquire about adjustable beds. Angus greeted us and gave us a lots of information - he obviously knows the product well.... See more
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Location
Switch locationUnit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX Dundee, Angus, GB
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Staff were very knowledgeable and helpful without being pushy. Kiera helped me in dundee store decide between two mattresses. Delivery was exactly as she said and just over a week with my new bed. So... See more
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked t... See more
Company replied
It was perfect from start to finish we were so happy with the service at the store and the delivery we could not have asked for a better service
Company details
About Bensons For Beds - Dundee658
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 2 Kingsway West Retail Park, Clepington Road, DD3 8RX, Dundee, Angus, United Kingdom
- 1382817578
4.9
Excellent
397 reviews
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Delivery service was fine was within…
Delivery service was fine was within the delivery window. The staff were very helpful when deciding which mattress to choose. The mattress is very comfortable and building bed was straightforward
13 April 2026
Reply from Bensons For Beds - Dundee658
We appreciate your positive feedback! We're happy to know our staff were helpful in choosing your mattress and that the delivery was on time. It's great the bed was easy to build!
Team Bensons
Great customer service and trusted…
Great customer service and trusted reliable products. Have used them before and find staff friendly and helpful without being pushy, resulting in a good match for our needs.
3 April 2026
Unprompted review
Reply from Bensons For Beds - Dundee658
Thank you for your lovely feedback! 😊 We’re so pleased to hear you’ve had great customer service and continue to trust our products. It’s wonderful to know our friendly, no‑pressure approach helped you find the right match for your needs again. We really appreciate your continued support,
Megan | Customer Care Specialist💜
Reply from Bensons For Beds - Dundee658
We're glad you found our advice helpful and felt no pressure. Thank you for sharing your positive experience with us!
Angus the assistant was ok he had …
Angus the assistant was ok he had hearing issues i made allowances. But he did get my problems extremely tall and neck problems. He suggested a couple of fixes and I to my happiness they worked the pillow and mattress combo and the bed frame ticked all my boxes, I've had extreme neck pain for years along with spinal issues and the bed the was suggested made then less of a problem I've still got them bit not as much. A win win 🏆 around.
3 April 2026
Reply from Bensons For Beds - Dundee658
We appreciate you sharing your experience. We're glad the suggested solutions, including the pillow, mattress, and bed frame, have helped reduce your neck and spinal pain. We've noted the feedback regarding the assistant's hearing issues. Thank you for your review.
New bed experience
I couldn't praise the company enough. From point of sale to delivery, their professionalism shone through.
The delivery men were characters, they were just full of fun and obviously enjoyed their job.
I will definitely use them again
29 March 2026
Reply from Bensons For Beds - Dundee658
Thank you so much for your kind words! 😊 We’re thrilled to hear everything—from point of sale to delivery—was so professional, and that our delivery team brought a bit of fun along with great service. We really appreciate your support and look forward to helping you again in the future,
Megan | Customer Care Specialist🛌
A smooth process from start to finis…
A smooth process from start to finis and a wonderful product
30 March 2026
Reply from Bensons For Beds - Dundee658
Thank you! 😊 We’re delighted to hear everything went smoothly from start to finish and that you’re enjoying such a wonderful product. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Reply from Bensons For Beds - Dundee658
Thank you for your lovely review Brian! We’re delighted you had an excellent experience — that means a lot to us,
Megan at Customer Care✨
Great service and friendly and…
Great service and friendly and professional. Delivery arrived on time and the two gentlemen were very careful in taking my bed into my house.
30 March 2026
Reply from Bensons For Beds - Dundee658
Thank you for your lovely feedback Stephen! We’re delighted to hear you received great service and that our delivery team arrived on time and took such care bringing your bed into your home.
Until next time, thank you!
- Megan | Customer Care Specialist💜
Great service from the moment we…
Great service from the moment we entered the store. The salesman was extremely helpful, wasn't pushy and left us to browse until we were ready to discuss options. Fantastic experience!
15 March 2026
Unprompted review
Reply from Bensons For Beds - Dundee658
Thank you so much for the fantastic review! ⭐
We’re really happy to hear you had great service from the moment you walked in. It’s wonderful that our salesman was helpful, never pushy, and gave you the space to browse until you were ready — exactly the experience we aim to give every customer.
So glad it was a fantastic visit and thank you for choosing us,
Megan at Customer Care💜
Great experience all around
Great in-store service. We found exactly what we needed at a fair price. The delivery was quick and professsional. Would definitely recommend.
2 March 2026
Reply from Bensons For Beds - Dundee658
That’s fantastic to hear — sounds like the in‑store team and delivery crew absolutely nailed it! 😄 So glad you found exactly what you needed. Thanks so much for the recommendation,
Megan at Customer Care
Friendly and extremely helpful staff
Friendly and extremely helpful staff. Kept fully informed regarding delivery. Delivery team were fab
12 March 2026
Reply from Bensons For Beds - Dundee658
Thank you so much for your lovely review! I’m really pleased to hear that our staff were friendly and extremely helpful, and that you were kept fully informed throughout the delivery process. It’s also great to know that our delivery team were fab on the day — I’ll be sure to pass on your kind feedback to everyone involved.
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care
Great service from Iain in Dundee shop
7 March 2026
Reply from Bensons For Beds - Dundee658
Thank you for your feedback! We’re delighted to hear you received great service from Iain in our Dundee shop. We really appreciate your review,
Megan at Customer Care
Dundee store staff were brilliant
Salesman Angus was very helpful and knowledgeable. Purchased a Simba mattress. Delivery guys were very accommodating too and took my mattress to where I needed it to be.
21 February 2026
Reply from Bensons For Beds - Dundee658
Thank you so much for your lovely feedback! We're delighted to hear that Angus was so helpful and knowledgeable during your visit, and that you’re pleased with your new Simba mattress. It’s great to know our delivery team were accommodating and ensured your mattress was taken exactly where you needed it.
Wishing you all the best until next time,
Megan at Customer Care
Qjality counts.
Well laid out showroom.
Helpful and knowedgable salesperson.
Prompts and efficient delivery.
God product.
26 February 2026
Reply from Bensons For Beds - Dundee658
Rod Vaughan,
We're happy to hear that you found our showroom well laid out and our salesperson helpful. We appreciate your feedback regarding our prompt delivery and product.
Team Bensons
Excellent quality bed bought from…
Excellent quality bed bought from friendly staff at the Dundee store. Great customer service and communication from purchase to delivery . Delivery was on time and driver and coworker were friendly and treated my house with respect. Benson for Beds will be my go too store for all bedding requirements in future.
28 February 2026
Reply from Bensons For Beds - Dundee658
Mike Cochrane,
We're happy to hear you received a quality bed and friendly service at our Dundee store! It's great to know you experienced excellent communication from purchase to delivery, and that our delivery team was respectful. We appreciate your future business!
Team Bensons
From the original sale to the delivery…
From the original sale to the delivery I could not fault the service I have had . I would always use Bensons because of this. Well done guys.
22 February 2026
Reply from Bensons For Beds - Dundee658
Really appreciate your lovely feedback! Fantastic to know everything was smooth from start to finish. We’re honoured you’d always choose Bensons because of your experience. Well done, team,
Megan at Customer Care⭐
Amazing beds
Great showroom service from Bobby (Dundee) great delivery prompt polite and helpful. Beds are great
22 February 2026
Reply from Bensons For Beds - Dundee658
Hello Sally,
We're happy to hear that you had great showroom service and prompt delivery. It's great to know that you are enjoying the beds. Thanks for your feedback,
Megan at Customer Care
new mattress
Brought a new mattress. It was delivered quite quickly, the staff were friendly and I’m happy with the product.
16 February 2026
Reply from Bensons For Beds - Dundee658
We're happy to hear that your new mattress was delivered quickly and that you found our staff friendly! We appreciate your positive feedback and hope you enjoy it.
Stewart - Team Bensons
Great experience from start to finish
Great experience from start to finish, knowledgeable salesman, Angus, quick delivery, friendly delivery men, bed assembled, rubbish tidied and cleared away.
20 February 2026
Reply from Bensons For Beds - Dundee658
We're happy to hear that you had a great experience, from the knowledgeable salesperson to the quick delivery and friendly delivery team who assembled the bed and cleared away the rubbish.
Stewart - Team Bensons
Wonderful experience from start to…
Wonderful experience from start to finish. Great staff in store. Clear delivery timescales and kept up to date throughout.
12 February 2026
Reply from Bensons For Beds - Dundee658
We appreciate your positive feedback! We're so happy to hear you had a wonderful experience, with great staff and clear delivery updates. Thank you!
Stewart - Team Bensons
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