Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... See more
Company replied
Location
Switch locationUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
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See what reviewers are saying
Really pleased with Bensons for beds delivery team. We had a phone call to say that they were on their way. They were polite and helpful and left my bedroom spotless. All packaging was removed.... See more
The salesman was very informative and friendly. I was dreading going but I enjoyed myself in the end and that’s something I thought I would ever say 🙄
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... See more
Company replied
Company details
About Bensons For Beds - Derby Meteor332
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, United Kingdom
- 1332835400
4.8
Excellent
447 reviews
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Purchase of mattress
We found the staff member whi helped us to be very knowledgeable and she did her best to make sure we made the best choice for us.
16 December 2024
Honest, efficient and reliable.
Straight forward. Honest, efficient and reliable service.
Thank you.
5 December 2024
Very quick and efficient
3 December 2024
The very helpful lady who helped me…
The very helpful lady who helped me choose a mattress.
The delivery department keeping in touch with delivery and a phone call just prior to arriving
26 November 2024
Great choice of beds with a very…
Great choice of beds with a very helpful Assistant Manager to talk us through the options.
17 November 2024
Would not recommend anyone
Would not recommend anyone to buy anything from this company, have delayed my mattress delivery twice and think it's acceptable that I am sleeping on my sofa and it's okay to do so for 6 weeks. I have used two days holidays for the days they said they would be delivering for it to then not turn up, and the only compensation they would offer was vouchers to use in their store because I have cancelled my order, they said I would of received cash if I wouldn't have cancelled my order. Absolutely disgusting customer service. Will never use this company again and would tell everyone to avoid using them too, in the end I went to Dreams and they got me a mattress ordered and delivered in 5 days, best customer service from them. They are a company I would recommend.
18 November 2024
Unprompted review
Bed Test Review
Invited to test various beds by the advisor before deciding on the bed of our choice. The staff were very helpful
12 November 2024
Great expertise…
Lots of mattresses to try and expert advice on hand to help make our choice.
3 November 2024
Excellent sales information and value…
Excellent sales information and value for money prices and excellent efficient delivery
21 October 2024
Happy Lady. The staff were extremely helpful
The staff were extremely helpful, very knowledgeable, and made us feel very comfortable and at ease, Drew was a very nice man
7 October 2024
Good range and prices
Good range and prices. Lovely and professional staff. Not pushy...good knowledge of products and services. Good delivery cost and flexibility.
Will recommend to others.
9 September 2024
Excellent customer service
Excellent customer service, well designed furniture of good quality and great delivery! Thank you Bensons!
9 September 2024
Excellent service
Excellent service. The salesman was very knowledgeable and not pushy I would definitely purchase from bensons again
6 August 2024
The staff were really helpful and made…
The staff were really helpful and made the whole experience much more enjoyable.
17 August 2024
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