Bensons For Beds - Castleford Reviews 

We visited Bensons for beds at Junction 32 Castleford, First off, a massive shoutout to the lovely lady Jane who helped us. She was friendly, patient, and genuinely helpful without even a hint of pushiness. It felt more like getting advice from a trusted friend than dealing with a salesperson. Honestly, the whole process was really easy. No confusing choices — just clear, helpful guidance. Jane provided us with plenty of sample choices to make the experience a whole lot easier, she listened, heard what we wanted and then showed us our options. We were in, tested a few beds (without feeling judged for dramatically starfishing on each one), and out again.

Thank you again Jane, might pop in for a lay down next time I'm out and about shopping

I was served by Jane who was friendly, very helpful ,showed me various styles of beds. Didn't rush me and explained about the delivery etc.

Very helpful and knowledgeable Samantha

Jane the sales lady listened to our needs and then gave us several options to try. Nothing was too much trouble and it was clear that she had good product knowledge. We made the purchase and felt confident in our choice following Jane's advice.

Gill was really helpful, put us on the diagnostic bed and then showed us all our options which helped us to make an informed decision.

Brilliant experience didn't feel rushed or pliged to get a bed. Jane was brilliant and made us feel at ease so thank you!

Very helpful & knowledgeable assistant (Sonya)

Excellent service by Sonya who knew everything about bed composition and correct posture etc. Very relaxed service and not pushed into anything.

The Bensons for beds team at Stirling Springkerse are very helpful and very knowledgeable and friendly. Especially the lovely Carol’ who took our order for our new mattress who went up and beyond to get what we were wanting . This is our fourth return to bensons for beds over the last few years I’m sure it will not be the last. I would definitely recommend to family and friends.we have never been disappointed with the wonderful customer care and service they give. I highly recommend Bensons for beds for anyone who is looking for high quality beds and services.

Our advisor Kieran was super helpful without being pushy. His product knowledge shone through which made us feel very reassured with his customer service. He explained the process of ordering bed to delivery and assembly very well so our overall store experience was really positive.

Obliging store experience and prompt delivery with no hassle. Would recommend.

Jane, in the castleford store was brilliant. Very helpful, knew her stuff, not pushy very pleasant.

Jane was very helpful & knowledgeable. She was very patient with us as our two kids were
trying all the beds.

Helpful, informative, polite. Left us alone to look for a while, then came over. Tried a few beds, were given different pillows to try.
All team members helped answer our questions.
When filling in the paperwork, the other staff members entertained the grandkids which was fantastic.
Really friendly and my granddaughter helped one of the team with her maths. lol. We all found that funny and the grandkids felt included which is nice.

Great customer service in store.
Thorough, to make sure we got what we needed, but not pushy.

Excellent service no pressure at all

Assistant gave us all the info we need, she was friendly
And helpful. Talked to us about the different types softness etc. Plus shop was closed too us and easy too get too. These 2 will be third and fourth mattress we have bought from your shop. They are so well made and comfortable.

Kieran at the J32 store immediately put us at ease, listened, understood disabilities, answered questions but put zero pressure on to us to buy a single thing. He gave us space but was didnt keep us waiting or having to hunt for him to answer what must have felt like a million questions. Nothing was too much trouble. We are looking forward to receiving our new bed in a few weeks.

Gill from the castleford branch was amazing.
Previously our son had purchased a bed with some major issues. Gill managed to sort these issues professionally which resulted in us having the confidence to buy from Bensons again. This was despite customer services telling us to go back to the shop has they couldn’t help out. (Very surprised at this)
Gill went through multiple beds on offer, explained everything and answered all our questions.
This resulted in us purchasing again from Bensons.
A truly wonderful and knowledgeable staff member.
Bensons should be proud to have such an employee.

The person was so lovely, helped with finding the right mattress and getting an amazing deal. Went just to look but ended up purchasing :)