Hi we had a great experience with Benson beds The assistant at the shop was attentive and kind very willing to help to find the best item The arrival of my bed was also excellent with the drives... See more
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Location
Switch locationUnit 8 Cambridge Retail Park, CB5 8JL Cambridge, Cambridgeshire, GB
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My husband and I are in our eighties and haven't bought a bed in years. We didn't know how things have moved on and we found your Cambridge store so helpful and patient in their dealings with us. Kier... See more
Company replied
Store Manager Monju is brilliant. He is very professional, knowledgeable, kind and friendly, and someone you can genuinely trust. He truly cares about his customers and always goes above and beyond to... See more
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The manager was really positive despite the branch closing which is a shame as it is our go to in Cambridge the whole experience was easy and even down to the delivery guy used to deliver the bed fro... See more
Company details
About Bensons For Beds - Cambridge
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 8 Cambridge Retail Park, CB5 8JL, Cambridge, Cambridgeshire, United Kingdom
- 1223356994
4.8
Excellent
402 reviews
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Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Happy to give us the space to wander and try as many mattresses and beds as we liked.
8 May 2026
Reply from Bensons For Beds - Cambridge
We appreciate your positive feedback. We're so glad to hear that our staff were helpful and knowledgeable and gave you the space to try our mattresses and beds!
Team Bensons
Reply from Bensons For Beds - Cambridge
We appreciate you sharing your positive experience with us; thank you for the feedback!
Team Bensons
Great experience with Kieran
Great experience with Kieran, he stayed late to ensure we found a mattress that suited us. Many thanks for his hard work.
2 May 2026
Reply from Bensons For Beds - Cambridge
We're happy to hear that you had a great experience! We appreciate your recognition of the extra effort in helping you find the perfect mattress. Thanks for your feedback.
Team Bensons
Pre and Post-sales exemplary
The care, concern and attention to detail shown by the Manager of Benson's For Beds in Cambridge was outstanding, both pre and post-sales!
2 May 2026
Reply from Bensons For Beds - Cambridge
We appreciate your positive feedback regarding the outstanding care and attention to detail you received from our Cambridge store manager! We're so glad.
Team Bensons
Reply from Bensons For Beds - Cambridge
We appreciate your positive feedback and are happy you received good service with prompt delivery. Thanks for choosing us!
Team Bensons
Kieran and his team were fantastic at…
Kieran and his team were fantastic at helping choose the right mattress with the exact firmness
I strongly recommend a visit to the store
Many thanks and well done team who worked on Saturday 2nd of May
2 May 2026
Unprompted review
Reply from Bensons For Beds - Cambridge
We're happy to hear that the team provided fantastic assistance in choosing the right mattress. We appreciate your recommendation to visit our store and your recognition of the team's work.
Team Bensons
From shop to delivery a perfect service…
From shop to delivery a perfect service .Great help in the Cambridge branch in selecting the right matters. Delivery day was seamless and within the time window given ,call from delivery team advising they where on way, also the tracking spot on
30 April 2026
Reply from Bensons For Beds - Cambridge
Thank you for your lovely feedback! We’re delighted the Cambridge team helped you find the right mattress and that delivery was seamless with great communication 😊
Very straightforward process
Very straightforward process. This is the fourth time we have purchased from Bensons for Beds and we are very satisfied with both the product and service received.
20 April 2026
Reply from Bensons For Beds - Cambridge
Thank you for choosing Bensons again. We’re so pleased the process was straightforward and met your expectations ⭐
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan | Customer Care Specialist💜
Delivery time is incredibly slow
17 April 2026
Reply from Bensons For Beds - Cambridge
Thank you for your feedback. We’re very sorry to hear your delivery took longer than expected and understand how frustrating this can be. Please be assured your comments have been shared with our team so we can review and improve our delivery times going forward,
Megan | Customer Care Specialist
Helpful sales assistants
Helpful sales assistants, very competitive price and delivered on the correct day within the time slot allocated a few days before the delivery. The bed arrived in good condition, with all the components, was easy to assemble and looks really good.
16 April 2026
Reply from Bensons For Beds - Cambridge
Thank you for your great feedback! We’re pleased our sales assistants were helpful, the price was competitive, and delivery arrived exactly as planned. It’s lovely to hear the bed was easy to assemble and looks great,
Megan | Customer Care Specialist🌟
Great service from start to finish
Great service from start to finish. We ordered two mattresses after testing what we liked instore. Excellent process and information, prompt messaging and notifications. Delivery was flawless, friendly with helpful tips. Both beds are super comfy. Would highly recommend. 5 stars. ⭐️⭐️⭐️⭐️⭐️
10 April 2026
Reply from Bensons For Beds - Cambridge
Thanks so much for the ⭐️⭐️⭐️⭐️⭐️! We’re thrilled you loved the whole journey—from in‑store testing to flawless delivery—and even more happy that you’re sleeping super comfy now 😴🙌 Enjoy your new mattresses, and thanks for the lovely recommendation,
Megan | Customer Care Specialist!
Reply from Bensons For Beds - Cambridge
Thanks a million! We’re really pleased everything lined up perfectly for you!
We’re here whenever you need us — thanks for being a valued customer,
Megan | Customer Care Specialist!💜
Reply from Bensons For Beds - Cambridge
Simple, smooth, and speedy — just how we like it! Thanks for the feedback,
Megan | Customer Care Specialist 🙌
Great choice and service
Our salesperson was extremely helpful and knowledgeable, and after spending considerable time with us, he left us alone to revisit the beds and make our decision. The person who delivered was on time and polite.
29 March 2026
Reply from Bensons For Beds - Cambridge
Thank you for the great feedback! We’re delighted our salesperson gave you the time and space to choose with confidence, and that delivery was prompt and polite. Enjoy your new bed,
Megan | Customer Care Specialist✨
Excellent service
Excellent service from Rinsha a knowledgeable, polite and approachable member of the sales team.
28 March 2026
Reply from Bensons For Beds - Cambridge
Thank you for the great feedback! We’re delighted to hear Rinsha provided such knowledgeable, polite, and approachable service — we’ll be sure to pass on your kind words 😊
Sleep well,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Cambridge
Thank you! We’re really glad you were happy with both the staff and the service — that’s exactly what we aim for,
Megan | Customer Care Specialist😊✨
No DIY expert
Easy to order, lovely wardrobes but hard to put together, if we had known we would have asked for them to be put together by you.
27 March 2026
Reply from Bensons For Beds - Cambridge
Thanks for your feedback Julie! We’re so glad you love the wardrobes and found ordering easy. Sorry they were a bit tricky to assemble- we will take this feedback onboard.
Thank you for choosing us,
Megan | Customer Care Specialist✨
Reply from Bensons For Beds - Cambridge
Thanks for the great feedback! 😊 Glad to hear everything arrived right on time and without any issues. Enjoy your new purchase,
Megan | Customer Care Specialist⭐
It feels like sleeping in a hotel luxury bed
We were looking for a bed that will help us have a great sleep and feel well rested especially now as new parents.
Parisa from Bensons for Beds in Cambridge Branch assisted us and given few choices of mattresses to try for us to find the best bed for us. A month later we have been delivered our new bed frame and mattress the delivery went smoothly and the two gentleman who delivered our bed were very professional and efficient. 3 nights after sleeping in our new bed we had the best sleep and felt quite rested - it’s just like sleeping in a hotel luxury bed.
23 March 2026
Reply from Bensons For Beds - Cambridge
Thank you so much for sharing this dreamy update Mrs Yau! 🌙
We’re thrilled to hear your new bed arrived smoothly and even more excited that just three nights in, you’re already sleeping like you’ve checked into a luxury hotel!
As new parents, you absolutely deserve every second of that well‑earned, blissful rest. Here’s to many more nights of hotel‑quality snoozing in the comfort of home,
Megan at Customer Care!💤
great service for delivery.
great service and really helpful guys that delivered the wardrobes. In store sales people not so helpful and gave us incorrect information about sale prices, so went home and ordered online
20 March 2026
Reply from Bensons For Beds - Cambridge
Thank you for your feedback! We’re really glad to hear you received great service and found the delivery team so helpful when bringing and assembling your wardrobes.
We’re sorry to hear your in‑store experience didn’t match that standard, especially regarding the incorrect sale information. Your comments are really valuable, and we’ll make sure they’re passed on so we can improve.
We’re pleased the online ordering worked smoothly for you, and we truly appreciate you taking the time to share your experience.
Sleep well,
Megan at Customer Care😊✨
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