Excellent Service! We were looking for a firm, orthopaedic mattresses because Ive had neck fusion and have chronic lower back and leg pain. Roberto politely approached us as we were l... See more
Location
Switch locationUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
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We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... See more
Company replied
Rob was brilliant- wasn’t pushy at all and really made choosing the right mattress for me and my partner really easy. He’s a credit to the store and will highly recommend him to my friends and family!... See more
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very qu... See more
Company replied
Company details
About Bensons For Beds - Bournemouth
Written by the company
Contact info
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, United Kingdom
- 1202529500
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We were left to look around
We were left to look around by ourselves when a sales person came he was helpful but not pushy
I found the guy that served me very…
I found the guy that served me very polite knowledgeable and helpfull,
Visit to Bournemouth branch
Glenn was very helpful and gave good advice to help us choose the right bed for our needs, he also wasn’t too pushy like other assistants can be.
Slumberland Mattress
Great customer service. Not pushy in any way. Tried several mattresses but still a bit unsure. Returned after a week and eventually went for the original mattress I liked. Better still it arrives in under 2 weeks.
Always good customer service
Always good customer service
We went in just to look at Mattresses and the sales team were very helpful.
Helpful member of staff but very slow…
Helpful member of staff but very slow to process finance application. Wait time for delivery around 12 weeks.
Excellent customer service!
Very friendly and helpful staff from the minute we walked in. Knew exactly the product we were after (wanted similar mattress as we had previously purchased a few years back but in a different size) and were knowledgable about stock. Brilliant service!
Very good attention from Roberto
Pleasant and successful shop
Able to look around at our own pace. No hard selling. Plenty of helpful advice when required from friendly staff. Very good choice of mattresses in store .
The service is very good
The service is very good, he showed us all the types of beds we were looking for and the measurements.
Rob was a fantastic help
Rob was a fantastic help. He offered insight when we asked but wasn't pushy and made the experience really easy for us!
Explained everything well and was very friendly, would definitely recommend this place to others.
Good advice from knowlegable people
The staff were the best
The guy was really knowledgeable
The guy was really knowledgeable, saved us lots of time looking at everything, asked the right questions.
From the moment we walked in the shop…
From the moment we walked in the shop we had great service and a very helpful salesperson.
May use AI-assist with repliesRead more
I had a great experience
I had a great experience buying my new matress. The staff were chatty and polite. There was no hard sell which was wonderful. Really gret service

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