Bensons For Beds - Bilston Road Reviews 

Jean was amazing! Really kind and helpful

The lady that served us was very polite very friendly could not wish for a better person to serve us.

Lovely, friendly and helpful staff.went through all of the options and got to a decision on what would work best for me.

The assistant showed us the bed we was interested in and explained everything about it including the mattress and about the aftercare , she went through everything slowly and in detail including the finance and delivery, could not fault the experience.

We can't thank Lisa and her assistant Samara,for their support in the parchase of our bed, and sorting out the problem we with our delivery (wrong bed bases). Fone bensons customer service, who were rubbish. Went into the store, Wolverhampton, Lisa the store manager was brilliant, I wish I could say the same for thier customer service operatives. She's got excellent customer service experience, and was very helpful, she's the reason we still are with bensons for beds. Thanks you so much for your support and help. Keep up the good work 👏

Jean, at the Wolverhampton branch, was very helpful, providing useful information on the bed features as we were looking around the showroom. Later ordered bed and mattress online after looking at reviews.

Very professional and friendly service with lots of patience, was only going to price a matress but landed up buying one 😀

The sale person was extremely helpful and went out of her way to ensure we purchased the correct bed Brilliant

Good prices
Good communication

Delivery charges 🥴

Good staff in and out of the branch. Delivery on time,cheerful delivery men.

Lisa was brilliant

Excellent choices, friendly staff who are not pushy for a sale and willing to help and listen to customer choices and styles. Perfect purchase from start to finish

Jean was just amazing! Made the whole experience so calm and enjoyable. Can’t thank her enough.

Fantastic service and friendly and knows how to accommodate your needs

New ottoman and mattress delivered on 23rd August 2024.Two bed technicaians could not assembl the bed.They left me with a bed that was not fit for the purpose it was sold for. The first available appointment is 6th September this is awful as it is a 14 day wait without my bed .I am having to sleep on the floor as a cancer patient with health issues .this is the 3rd faulty bed delivered all three beds are faulty ..This has caused me so much trouble and suffering. I am disappointed and disgusted with Benson for beds and will never recommend Benson for beds to anyone .I have photos of the damaged bed ..Wolverhampton Benson for beds very unhelpful.

Friendly helpful lady. Good knowledge of products and offers.

Colleague addressed all of our needs and requirements first visit. Very informative from start to finish!

Competent staff knew the subject and were helpful

Staff were welcoming and helpful when discussing bed options

Very helpful sales assistant , explained all the options available to us.
Would highly recommend the wolverhampton store.