The salesman in the store was knowledgeable, not pushy, friendly, professional and assured me that my time sensitive order would be delivered on the agreed date. Bensons kept me updated with the pro... See more
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Really good experience using Bensons for the first time. The sales person in Beckton (Jay) was really knowledgeable about the products, and not pushy with sales at all. Delivery was on the day specifi... See more
Company replied
We had a fantastic experience at Bensons for Beds (Beckton) thanks to Cheriene. She was extremely knowledgeable, personable, and patient throughout the whole process. She took the time to understand... See more
Company replied
At the Beckton store, the staff were friendly. The service we received from Sharice, in particular, really made the experience easier. She approached us to check if we had any queries and provided add... See more
Company replied
Company details
About Bensons For Beds - Beckton
Written by the company
Contact info
Unit 4a Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 2085070533
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I bought the bed and mattress
I bought the bed and mattress. I called up today to ask for a refund as i found similar bed and mattress £200 cheaper. They refused to give me refund on the 8th day. Been told that ive been told that i have 7 days to cancel. they said a 20% admin fee is what they take for refunds. so they are taking £175 for a refund. Total scam. stay away from benson for beds as they said they take a 20% deposit for finance. They said it is 0% interest but still they take money which is for if people cancel they take for themselves. Ive been scammed. First time i shopped with benson and it will be the last. Please don't shop with benson. Customer service is terrible.
Highly recommend
Highly recommend. The drivers were amazing and helpful with mattress .thank you so much
Excellent service from Jay at the Beckton store
We wanted to purchase 2 ottoman beds. Jay at the Becton branch was extremely helpful. His advice and guidance made the whole process very easy for us. We got the best deal without a pushy salesperson which we had experienced in other stores earlier that day.
Thank you for your expertise Jay.
A lady called wendy was there to help…
A lady called wendy was there to help and she did a fantastic job very friendly very efficient and well what can I say?she Did a great job. Thank you wendy.
They sales lady was not friendly at…
They sales lady was not friendly at all, very straight to the point. When we asked for a particular mattress, she just told us it's very expensive - that simply means she sized us up. Bad customer service.
I was very impressed with the service I…
I was very impressed with the service I received when I bought my bed. I thought the mattress tester was excellent. I'm sure when I receive my bed I won't be disappointed.
The service was excellent
The service was excellent, The customer assistant was patient and helpful in deciding our choices. She really has a passion for her job!
Speedy service
I needed a new bed and had a budget in mind after explaining what I needed to the nice lady who listened I was taken to the beds to suit my needs. Bingo bed purchased.
Good quality and excellent customer service
Really helpful staff at the Beckton branch! A good range of beds on display. Helped me choose the right type of ottoman bedframe and facilitated ordering and arranging the right delivery date. Thank you!
good customer service
The gentelman who helped us was very knowlegable and respectful. Excellant service
I was allowed plenty of time in store…
I was welcomed into the store by Nadila& allowed plenty of time in store to look and make correct choice of mattress I needed , I was not rushed , and any questions I had were answered by Nadila which helped me make correct choice, Thankyou
Staff was very helpful and answered all…
Staff was very helpful and answered all my questions. He did not rush me and he was very professional.
I came to this store just to price up a…
I came to this store just to price up a new bed mattress and headboard but ended up purchasing them, the service I got from the sales gentleman was very good I think his name was Jayanth he was very acknowledgment answered all my questions and was very patient, I think it was his patience and friendliness was the reason I purchased on the day.
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