Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... See more
Company replied
Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
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Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... See more
Company replied
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... See more
Company replied
The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... See more
Company details
About Bensons For Beds - Barnstaple
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
4.8
Excellent
204 reviews
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Helpful team with great selection of…
Helpful team with great selection of mattresses in store. Amazing discount on the Boxing Day sales. Over the years bought several mattresses and bad frames from the same store and always had a great experience
30 December 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that our team was helpful and that you found a great mattress selection! We appreciate you mentioning the Boxing Day sales and your continued patronage over the years. Thank you for your positive review – Lauryn at Customer Care 💜
i wanted a bed ,i bought a bed
i wanted a bed ,i bought a bed, your member of staff was most efficient and helpful,
30 November 2025
Reply from Bensons For Beds - Barnstaple
We’re delighted to hear that your experience was smooth and straightforward! It’s great to know our team member provided efficient and helpful service, making your purchase hassle-free. 💜 Thank you for your positive review – Lauryn at Customer Care.
Amazing from start to finish!
Chloe was lovely, really helpful! And even got the teenager to speak! Thank you so much for your help Chloe!
1 November 2025
Unprompted review
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you had a positive experience and that our team member was helpful. We appreciate you taking the time to share your feedback!
Great service
Great service, was greeted as soon as I walked through the door . The lady was very helpful with my order.
1 December 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you taking the time to share your positive experience! We're happy to hear that our team member was helpful with your order and greeted you promptly.
Reply from Bensons For Beds - Barnstaple
This review means the world to us Matthew! Come back and visit us anytime!
Megan at Customer Care
The member of staff in the store was…
The member of staff in the store was excellent. There was a problem with the vehicle on my delivery day but I was kept well informed by the driver and all was fine.
6 November 2025
Reply from Bensons For Beds - Barnstaple
We’re so pleased to hear our store team provided excellent service and that you were kept well informed during the delivery process, even with the unexpected vehicle issue. Communication is key, and we’re glad everything worked out smoothly!
Thank you for your positive review Wendy💜
Lauryn at Customer Care
The young lady who took us round was…
The young lady who took us round was very helpful, I had already had a bed from your place few yrs back. Was satisfied with the one I had purchased before. So I wanted the same but a double so it was near on. Me & my daughter was checking out a lot of beds & finally picked one. I hope it will be as good as my last one. But I give the young lady 5 stars I believe her name was chloe, hope I splet that right. I would recommend it was in Barnstaple.
1 November 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found our team member helpful and that you had a good experience in our Barnstaple location. We appreciate you choosing us again- You mean the world to us.
Sleep well,
Megan at Customer Care
Excellent Customer Sevice
Excellent service, Chloe’s customer services was first class and nothing was too much trouble
18 October 2025
Reply from Bensons For Beds - Barnstaple
We appreciate you taking the time to leave us this great feedback Alan. We're happy to hear that you received excellent service and that our team was helpful! Thank you for your review – Lauryn at Customer Care 💜
Helpful staff
Visited the Barnstaple store and received helpful information from Chloe who talked us through the different divan base configurations and fabric options . Order placed and delivery arranged.
12 October 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found the information helpful when choosing your divan base. We appreciate you sharing your positive experience and thank you for choosing us, Megan at Customer Care
A very helpful young Salesman
A very helpful young Salesman, he showed us several Mattresses. He ignored the style that i'd already said that i didn't like which meant he listened & was only interested in what we wanted. He let us try the Mattresses then left us to wander around & try the Mattresses out at our leisure. No Salesman Pressure which is what i like.
4 October 2025
Reply from Bensons For Beds - Barnstaple
We're glad you enjoyed your experience. It's great to hear that the salesperson listened to your preferences and provided a no-pressure environment for you to explore the mattresses. Thank you for your positive feedback, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
We are delighted you're happy with our service! Thank you for letting us know about your positive experience; it means a lot to us.
Take care,
Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for leaving us this amazing review Ben! We hope you love your new order, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for leaving this amazing 5 star review for Connor in our Barnstaple store. We will pass this along to him. We hope you love your new order, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you so much for your kind words! We're thrilled that you had such a positive experience with our team. It's our goal to always be friendly, professional, and helpful to our valued customers. We look forward to seeing you again soon! Megan at Customer Care😀
Excellent customer service
27 May 2025
Reply from Bensons For Beds - Barnstaple
Thank you for leaving us this amazing 5 star review Kelsey. We appreciate your feedback, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
Thank you for your kind words! Our team is always here to provide helpful and knowledgeable service to our valued customers. We're happy to assist in any way we can.
Sleep well, Team Bensons💜
Excellent customer service.
22 April 2025
Reply from Bensons For Beds - Barnstaple
Thank you for your kind words! We take pride in providing excellent customer service and are thrilled that you had a positive experience. We look forward to serving you again in the future. Sleep well, Team Bensons💜
Knowledgeable & Relaxed Experience
Friendly & polite, extremely helpful & unhurried even with other customers in the shop. Sound advice from an excellent knowledge of the products, thank you Sue.
6 April 2025
Reply from Bensons For Beds - Barnstaple
Thank you so much for your kind words! We are happy to hear that Sue provided you with excellent service and sound advice. We strive to make all of our customers feel welcomed and valued. Visit us again soon! #CustomerSatisfaction #SuperiorService
Easy to talk to no pressure and lots of…
Easy to talk to no pressure and lots of held to sort out the mattresses I need hood old customer service
29 March 2025
Reply from Bensons For Beds - Barnstaple
We're happy to hear that you found our team approachable and helpful in finding the right mattresses. It's great to know you appreciated our customer service. Take care, Megan at Customer Care
Reply from Bensons For Beds - Barnstaple
We’re grateful that you took the time to leave us a review. Thanks a lot, Megan at Customer Care
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