Phoned ahead to ask questions, and decided to head to the shop to place an order. Was greeted by a lovely woman called Chloe who introduced herself, was polite, friendly and allowed us to take our tim... See more
Location
Switch locationFormer Rodds Electrical, Braunton Road, EX31 1GE Barnstaple, Devon, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... See more
Company replied
The sales team were very helpful and knowledgeable, which helped us select our beds of choice. The delivery team were friendly, professional and installed our beds where we wanted them and took all... See more
Company replied
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... See more
Company replied
Company details
About Bensons For Beds - Barnstaple
Written by the company
Contact info
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, United Kingdom
- 1271325376
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Phoned ahead to ask questions, and decided to head to the shop to place an order. Was greeted by a lovely woman called Chloe who introduced herself, was polite, friendly and allowed us to take our time looking around while also making herself available for questions. We looked around but still decided on our original choice. Chloe made the whole process easy to understand, gave us all the relevant information and answered all our questions professionally while also giving off a relaxed vibe that made us feel comfortable chatting to her. The whole process of purchasing was done quickly, we didn't have to wait around, if anything Chloe had to wait while I chased my 18 month old round the shop! Great customer service and a happy customer. Will return for future purchases.
May use AI-assist with repliesRead more

Reply from Bensons For Beds - Barnstaple
Bed arrived exactly when delivery guys…
Bed arrived exactly when delivery guys said it would .Bed is very comfortable

Reply from Bensons For Beds - Barnstaple
Great products. Great service. Highly recommend
The sales team were very helpful and knowledgeable, which helped us select our beds of choice.
The delivery team were friendly, professional and installed our beds where we wanted them and took all rubbish away with them.

Reply from Bensons For Beds - Barnstaple
Very happy we chose Bensons
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We were kept informed of progress of our order and in the end the beds arrived a week earlier than predicted. The delivery guys were very friendly and respectful of our home. Very happy customer and the beds are perfect.

Reply from Bensons For Beds - Barnstaple
No complaints at all
No complaints at all. Good customer service. Did exactly what they said.

Reply from Bensons For Beds - Barnstaple
Excellent customer service and quality
Excellent customer service and quality product. We’re very pleased with the whole experience of choosing and getting our new bed. The sales staff was helpful but also left us to choose. The delivery staff were respectful and helpful. The bed is perfect and we both sleep well!

Reply from Bensons For Beds - Barnstaple
Good Experience all round
Delivered when they said they would. Good choice. Expert advice.

Reply from Bensons For Beds - Barnstaple

Reply from Bensons For Beds - Barnstaple
Knowledgable and professional sales assistant
Connor was very knowledgable enabling us to chose the right bed for us. The process was unpressured and professional.

Reply from Bensons For Beds - Barnstaple
Great service
Great service and advice, even though we came to the Store multiple times until we where ready to decide and purchase our new bed. No question was to small to be asked.

Reply from Bensons For Beds - Barnstaple
Excellent service from Chloe in sales…
Excellent service from Chloe in sales and excellent delivery men. I would fully recommend Bensons for Beds- Barnstaple.

Reply from Bensons For Beds - Barnstaple
Benson for Beds was very helpful and…
Benson for Beds was very helpful and the delivery team was excellent.

Reply from Bensons For Beds - Barnstaple
Your delivery people were rude not…
Your delivery people were rude not wanting to take our new mattress up 2 flights of stairs claiming they were tired.

Reply from Bensons For Beds - Barnstaple
10/10
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main store and forwarded to us in a smaller vehicle. 10 out of 10 to delivery men John and Tom who also removed our old mattress. They then went to Barnstaple store before a long journey home which l anticipate would have taken them well into the evening with Friday traffic on a bank holiday weekend

Reply from Bensons For Beds - Barnstaple
Very friendly helpful showroom…
Very friendly helpful showroom assistant-Sue. Left us alone to look around but immediate help and information when required.
Surprising amount of choice of beds in showroom.
Good location for us

Reply from Bensons For Beds - Barnstaple

Reply from Bensons For Beds - Barnstaple
Five stars for sales lady Chloe
Five stars for sales lady Chloe, she couldn’t have been more helpful.
I did purchase a mattress but I was very disappointed that you did not have a small double divan type bed with a foot board. I have to buy a bed from elsewhere, where there are plenty on offer.

Reply from Bensons For Beds - Barnstaple
Bensons great service throughout.excellen service.
We have had excellent service throughout our experience with Bensons. From our purchase through to delivery. Guys delivering the mattress phoned in advance and delivered on time. They were very careful, polite and informative. Difficult to fault any part of the process. Would strongly recommend.

Reply from Bensons For Beds - Barnstaple
Amazing experience and very easy Our whole experience was great Sue was…
Our whole experience was great Sue was so helpful knowledgeable and patient and Josh and Austin were very polite and helpful delivering the mattress

Reply from Bensons For Beds - Barnstaple
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







