Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... See more
Location
Switch locationUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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Store staff (Eric) very patient & helpful when I said what I needed from a bed. No problem when I needed to change delivery date. Kept informed re delivery. Delivery bang on time, courteous men had... See more
The service I received from Bensons for beds was great from John in the Ayr branch to fast delivery one week from ordering to delivery time slot. Would totally recommend
Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
Company details
About Bensons For Beds - Ayr
Written by the company
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contact info
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, United Kingdom
- 1292618293
4.9
Excellent
545 reviews
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Helpful and friendly staff
Helpful and friendly staff. Purchase dealt with speedily and efficiently.
28 February 2026
Reply from Bensons For Beds - Ayr
Mrs Brown,
We appreciate your feedback! We're so glad to hear that our staff were helpful and friendly and that your purchase was dealt with quickly and efficiently.
Team Bensons
Rhiannon at the Ayr store was great
Rhiannon at the Ayr store was great, really informative, friendly and helpful. She never made me feel under any pressure to buy, or rushed to make a decision. She also looked up my previous old mattress so that we could check which type that I had previously. She got me the best deal too.
29 January 2026
Reply from Bensons For Beds - Ayr
Thank you so much for your wonderful review Mrs Stewart! 😊 We’re delighted to hear that Rhiannon at our Ayr store gave you such informative, friendly, and helpful service. It’s great to know she made you feel completely comfortable, never pressured, and took the extra time to check your previous mattress to help you choose the right one. We’re so glad she could also secure the best deal for you! We’ll be sure to pass on your lovely feedback — she’ll be thrilled,
Megan at Customer Care
Very professional service from the…
Very professional service from the moment I stepped into the shop. Salesperson was very knowledgeable and was able to offer clear honest advice.
23 February 2026
Reply from Bensons For Beds - Ayr
Thank you for your wonderful feedback! We’re delighted to hear you received professional service from the moment you walked in. Our team prides itself on offering knowledgeable, clear, and honest advice — we’re glad this shone through during your visit.
We’re so glad you had a great experience,
Megan at Customer Care
The staff in the Ayr store were great
The staff in the Ayr store were great, could not have been more helful, the delivery was on time, again the staff were great assembled the bed fitted the mattresses and left no mess in this day and age what more could you hope for.
19 February 2026
Reply from Bensons For Beds - Ayr
Really appreciate your lovely review Barry. Great to hear the Ayr team couldn’t have been more helpful, and that delivery was punctual and professional. Fantastic that the drivers assembled everything, fitted the mattresses and left no mess behind. Thank you for the kind words!
Megan at Customer Care⭐
New mattress purchase.
Jocelyn at the Ayr branch was extremely helpful and knowledgeable. She answered all my questions knowledgeably and made my decision and purchase a great experience. Very efficient and helpful. We have bought through this branch before and been very pleased with everything.
17 February 2026
Reply from Bensons For Beds - Ayr
We're happy to hear that you found our staff member at the Ayr branch helpful and knowledgeable. It's great to know that they answered all your questions and made your decision and purchase a great experience. Thank you for your positive feedback!
Stewart - Team Bensons
Reply from Bensons For Beds - Ayr
We're so glad the staff were helpful and that you had a good experience! We appreciate you taking the time to leave us positive feedback.
Stewart - Team Bensons
Always first class service in Ayr…
Always first class service in Ayr Bensons. Staff are knowledgeable, friendly and provide outstanding customer service. Highly recommended the Ayr store
18 January 2026
Reply from Bensons For Beds - Ayr
We appreciate your positive feedback! We're happy to hear that you consistently receive first-class service at our Ayr location and find our staff knowledgeable and friendly.
Stewart - Team Bensons
Staff helpful and offered good advice…
Staff helpful and offered good advice when assembling the bed.
16 February 2026
Reply from Bensons For Beds - Ayr
We appreciate your positive feedback! We're so happy to hear our staff was helpful and offered good advice when assembling the bed.
Great customer care
Jocelyn made us feel at ease and gave us plentiful information and plenty of time to browse. We chose our bed and mattress based on information given and process seamless. Unfortunately Jocelyn had days off however passed all our information to the team who completed the sale with ease and professionalism
2 February 2026
Reply from Bensons For Beds - Ayr
We're happy to hear that you felt at ease and had plenty of time to browse. It's great the information helped you choose your bed and mattress, and that the sale was completed with ease and professionalism. Thank you for your positive feedback!
5 stars to the delivery team
5 stars to the delivery team!
Delivered bed on time and with no fuss. We paid for delivery and installation of our new bed. The team had our bed set up in no time and both gentlemen were courteous and professional. I would definitely recommend them.
15 February 2026
Reply from Bensons For Beds - Ayr
We're happy to hear that the delivery team provided a seamless experience and set up your new bed quickly and professionally. We appreciate your recommendation!
Excellent service both in store and…
Excellent service both in store and delivery and assembly
9 February 2026
Reply from Bensons For Beds - Ayr
We appreciate you sharing your positive experience with our store, delivery, and assembly teams! We're so glad to hear about the excellent support,
Megan at Customer Care
Great service from start to finish
Great service from start to finish
Very helpful instore and made choosing a lot easier
6 February 2026
Reply from Bensons For Beds - Ayr
We appreciate your positive feedback. We're happy to hear our instore team made choosing easier and provided great service from start to finish!
Everyone involved from the sale to the…
Everyone involved from the sale to the delivery and assembly were very helpful and obliging
5 February 2026
Reply from Bensons For Beds - Ayr
We appreciate your positive feedback! We're so happy to hear that everyone involved in the sale, delivery, and assembly was helpful and obliging.
Helpful and knowledgable staff
Helpful and knowledgable staff. Delivery came in day and time stated. New mattress placed and old one taken away for upcycling, efficiently and quickly.
6 February 2026
Reply from Bensons For Beds - Ayr
We're happy to hear that our staff were helpful and knowledgable. It's great to know the delivery was on time and the mattress removal was efficient. We appreciate your feedback!
Made easy and pleasant experience with…
Made easy and pleasant experience with the sale lady who everything was made simple and available 10 / 10
5 February 2026
Reply from Bensons For Beds - Ayr
We appreciate you sharing your experience. We are so happy to hear that our staff made everything simple and available, resulting in a pleasant experience!
Great quality product at very…
Great quality product at very reasonable fair prices , fantastic that they provide such long guarantees on their products at no extra cost , clearly shows the quality . The staff in the shop were so friendly and I was blown away with their knowledge , I had visited dreams and left very quickly , very clear bensons themselves in giving great service
27 October 2025
Reply from Bensons For Beds - Ayr
We're happy to hear you found a great quality product at reasonable prices and appreciate the long guarantees. We appreciate your positive comments regarding our friendly and knowledgeable staff and are glad you experienced great service.
Great Experience
Eric who looked after us and guided us through the process was superb! Thanks for your help!
27 January 2026
Reply from Bensons For Beds - Ayr
We're so glad that our team member provided superb guidance during your visit! It's wonderful to hear that their help was appreciated. Thanks for your feedback!
Reply from Bensons For Beds - Ayr
We're glad you found our sales assistant's knowledge extensive. Thank you for your positive feedback; we appreciate it.
The team at Ayr were very personable
The team at Ayr were very personable. Very knowledgeable.
22 January 2026
Reply from Bensons For Beds - Ayr
We appreciate your feedback. We're so glad to hear that you found our team personable and knowledgeable!
Knowledgeable friendly staff
20 January 2026
Reply from Bensons For Beds - Ayr
We appreciate your positive feedback! Thank you.
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