Ben's Gutters Ltd Reviews 

13,070
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,426 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff for arriving right on time and completing the gutter cleaning efficiently and thoroughly. Many people also appreciate the remarkably straightforward booking process and find the overall pricing to be very reasonable for the quality delivered. Some reviewers were not happy with customer communications and experienced unexpected additional costs for extra elements. A few consumers noted difficulties getting a response or receiving the promised photographs after the service was completed. Additionally, a small group of people felt that certain issues were left unresolved despite follow-up visits.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the prompt and efficient booking... See more

Staff

Users describe positive interactions with staff, noting that representatives are consistently polite,... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as extremely straightforward,... See more

Price

People report positive experiences with price, highlighting that services are offered at reasonable and... See more

Customer communications

Customers had mixed experiences with customer communications. While some reviewers praised the quick response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From booking to job completion the experience was one of courtesy, and efficiency - from office to Csaba’s arrival and work. Csaba was friendly, informative, and very respectful of our property. He di... See more

Company replied

Rated 5 out of 5 stars

I emailed Ben's Gutters and was called within an hour. We agreed a price and, a few days later, a fully equipped technician (Robert) appeared. Friendly, courteous and hard-working, Robert did an excel... See more

Company replied

Rated 5 out of 5 stars

I received a flyer in my letter box. As it was handwritten, I was cynical, however, I needed my gutters cleared so called. Spoke to James, who talked me through all aspects for consideration, and arra... See more

Company replied

Rated 5 out of 5 stars

Alex was great, arrived spot on time, checked and cleared all the gutters of house and conservatory and provided photos. Even did a corner which was officially my neighbour's gutter, but he said it wa... See more

Company replied


Company details

  1. Gutter Cleaning Service
  2. Cleaning Service
  3. Commercial Cleaning Service
  4. Property Maintenance

Written by the company

Exceptional Service, Every Time! At Ben’s Gutters, we provide high-quality, reliable, and efficient gutter cleaning and roof washing services. Our experienced team uses both traditional and modern equipment to thoroughly clean your gutters and roof, ensuring your property stays in top condition. From our easy booking process to our polite, professional staff, we make sure every job is completed with care and attention to detail. Whether you need routine maintenance, a deep clean, or roof washing, you can trust Ben’s Gutters to get the job done right. Experience why so many customers recommend us – we’re the name you can count on for all your gutter and roof cleaning needs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(13,070)

2,369 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely guys who crossed a long standing…

Lovely guys who crossed off a long standing tough job off my list at reasonable, local rates.
Will use yearly now! Thanks for the flyer through the door..!
Friendly, respectful and professional….
Would FULLY recommend

9 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Thank you for your lovely feedback, Mark. We’re glad the team could get the job sorted for you and that you were pleased with the service. We really appreciate your recommendation and look forward to seeing you again.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Remi did a great job

Remi did a great job.
He was really professional and friendly and checked we were happy with the job before he left.
Remi was able to share the before and after photos. Thanks again

9 September 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Thank you for your great feedback. We’re pleased to hear that Remi was professional and friendly and made sure you were happy with the work before leaving. We’ll be sure to pass your kind comments on to him.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Just had peter sparks come over and…

Just had peter sparks come over and clear our gutter. Great guy,fast, polite will definately keep using Ben's gutters. Thank you.

14 September 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Hi Brian,

Thank you for your great review. We’re pleased you were happy with Peter’s friendly and efficient service. We’ll be sure to pass your kind feedback on to him.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

A very friendly and courteous service.

A very friendly and courteous service.

After the work was carried out, I was shown photographs of the clean gutters, I would highly recommend using ‘Ben’s Gutters’

8 September 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Hi Mr Pullen,

Thank you for your kind review. We’re pleased you were happy with the friendly service and the work completed. We really appreciate your recommendation.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Really happy with the work

Person that carried out the work very friendly and work carried out well - will always use Bens Gutters

8 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Catherine,

Thank you for your lovely review. We’re pleased you were happy with the work and the friendly service provided by our cleaner. We really appreciate your continued support.

Kind regards,
Kate
Ben’s Gutters

Rated 1 out of 5 stars

The cleaner knocked the corner plastic…

The cleaner knocked the corner plastic cover off the barge board and hid it behind my gas meter box. Despite two attempts to contact the company I have not received a response. I was promised before and after photos that never came so I have no way confirm that the gutters were actually cleaned. I would not recommend this company.

9 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi James,

We’re very sorry to hear about the damage and that you have not received a response from us. We also apologise that the before and after photos were not provided. Please send us your booking details at customer-satisfaction@bensgutters.com so we can investigate this and arrange for the matter to be addressed.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Professional

Professional, friendly and swift service

10 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi,

Thank you for your 5-star review. We’re pleased you had a positive experience with our team.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Very easy to book, came at my convenience. Knowledgeable, friendly and professional. I would definitely recommend them.

8 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Michealla,

Thank you for your lovely review. We’re pleased everything was easy to arrange and that you received a friendly and professional service. We really appreciate your recommendation.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Really pleased with the service

Really pleased with the service. Cleaner was prompt, courteous, and did a great job. Would use again.

8 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Scott,

Thank you for your great feedback. We’re pleased our cleaner provided a friendly and efficient service and that you were happy with the work completed. We look forward to helping you again.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Excellent service done in a respectful…

Excellent service done in a respectful manner to the property.

8 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Pamela,

Thank you for your kind review. We’re pleased you were happy with the service and the care taken with your property.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Professional and highly recommended

We have been using Ben’s gutters for a couple years now. Very professional when arranging the visit and NO power selling to get it done. The guys who visit are first class and I would highly recommend. Excellent service, will continue to get this done regularly.

8 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Gill,

Thank you for your continued support over the years. We’re pleased you have consistently received a professional and reliable service from our team. We really appreciate your recommendation.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Excellent job

Arrived on time. Had all the equipment ready to go. Van nice and clean. Got on with the job. Made a good job of gutters and cleaned any debris up.
Paid online. Would definitely use Bens Gutters again thanks

9 September 2026
Unprompted review
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Reply from Ben's Gutters Ltd

Hi Sue,

Thank you for your kind feedback. We’re glad you were happy with the gutter cleaning and the professional service you received. We really appreciate your continued custom.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Have just had Ben’s Gutters cleaned my…

Have just had Ben’s Gutters cleaned my gutters, excellent job completed by Marc Sterland, was a very tidy worker, cleaning up as he did each gutter, and gave me report on the condition of my gutters. I was very pleased with the price for the job, and would recommend them now i have used them.

10 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Graham,

Thank you for your kind review. We’re pleased Marc provided a professional service and that you were happy with the results and the price. Thank you for recommending us.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Ben,s Gutters a company you can trust

When booking the service by phone they were very polite and helpful.
they arrived on the day and time stated did a great job with no damage to the property
would definitely use them again

3 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi,

Thank you for your lovely review. We’re pleased you received a reliable service and were happy with the work carried out. We really appreciate you choosing us.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Scott cleaned my gutters today

Scott cleaned my gutters today. He spent time finding out why they kept overflowing and tries to remedy the matter too. He was polite and explained everything to me. He also arrived at the time specified which was very convenient too

10 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Kelly,

Thank you for your lovely review. We’re pleased Scott took the time to investigate the issue and kept you informed throughout. We’ll be sure to pass your kind feedback on to him.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Fast response, great job done

Turned up soon after initial enquiry which was good as gutter blocked. Ben’s Gutter man made an excellent job, even working in the rain. We were well impressed.

4 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Andrew,

Thank you for your great review. We’re pleased we could help so quickly and that our cleaner did an excellent job despite the rainy weather.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Ivan arrived in awful weather…

Ivan arrived on time in awful weather and started his work which he carried out to the highest standard.
He was totally professional and extremely polite and a credit to Ben's Gutters.
I will certainly use you again in due course.

2 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi,

Thank you for your lovely review. We’re pleased you were so impressed with Ivan’s professionalism and the high standard of his work, especially in such difficult weather. We’ll be sure to pass your kind comments on to him.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

A very efficient and professional operation

It was extremely straight forward to book the appointment.
The operative was very pleasant and professional. He worked very hard to ensure all the gutters were completely clean and also the outside of the gutters, the soffits and facias that he cleaned as a separate process afterwards. The results are excellent. Thaankyou.

4 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi Peter,

Thank you for your excellent review. We’re pleased you were so happy with the results and the thorough work carried out by our cleaner.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

great staff member

very polite, and hard working staff member attended the house. keen to help in any way and ensure i was happy. easy to book service.

2 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi,

Thank you for your lovely review. We’re pleased our cleaner was polite, hardworking and made sure you were happy with the work completed.

Kind regards,
Kate
Ben’s Gutters

Rated 5 out of 5 stars

Clear gutters !The booking process was quick and…

The booking process was quick and efficient I enquired online asking for a quote and received a callback within the hour
Prior to the booked date I also got a text confirmation of the arrival time and the operative’s name
The gutter cleaning was carried out quickly and efficiently I would recommend this company for a good service

7 September 2026
Unprompted review
Ben's Gutters Ltd logo

Reply from Ben's Gutters Ltd

Hi,

Thank you for your kind feedback. We’re glad you received a prompt and efficient service and were kept well informed throughout. Thank you for recommending us.

Kind regards,
Kate
Ben’s Gutters

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