Ben & Jerry's Reviews 

2,249
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, most reviewers were unhappy with their experience overall. Many customers found the ice cream to be overpriced and of cheap quality, often noting a decline in taste and texture. People reported that the product no longer tasted good, with some even describing it as disgusting or having a chemical taste. Several reviewers mentioned having to throw away entire cartons due to the unpleasant quality. Some people were dissatisfied with the changes in recipes, particularly for vegan options, which led to issues for those with dietary restrictions like coeliac disease. Additionally, a few customers reported finding foreign objects in their ice cream, which they found completely unacceptable. However, some customers also noted that certain flavors, especially those on sale, were delicious and provided a satisfying experience.

What people talk about most

Product

People report negative experiences with product, citing issues with artificial and overly sweet flavors, as... See more

Quality

Users describe negative interactions with quality, with many reviewers expressing disappointment regarding... See more

Price

Customers consistently express dissatisfaction with the price, often finding the product overpriced,... See more

Value for money

Customers had negative experiences with value for money, with many feeling that the price was too high for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Overpriced and cheap quality ice cream...now they are plastering on social media to email your MP's regarding illegal immigrants in hotels? Won't be buying ever again Stick to making awful ice cream... See more

Rated 1 out of 5 stars

Ben and Jerrys used to be my favourite ice cream brand, however I have been so dissapointed recently, the worst was the last pint I bought, Chocolate Brownie, was awful, it was not that the brownies i... See more

Rated 1 out of 5 stars

I used to LOVE Ben & Jerry's vegan ice cream, which used to be made with almond milk and other more natural ingredients. Now they've changed the recipe apparently. I've just had it for the first tim... See more

Rated 1 out of 5 stars

I found a dead baby possum in the cup of my ben and jerry's ice cream; this is completely unacceptable, and I will be calling the manager and reporting this incident to the police. I did not think I w... See more


Company details

  1. Food Products Supplier

Information provided by various external sources

Official site for Ben & Jerry's super premium ice cream, light ice cream, sorbet, frozen yogurt and novelties. Find flavor listings and nutrition facts for products, get franchise info, or use the shops locator to find Ben & Jerry's Scoop Shops.


Contact info

2.1

Poor

TrustScore 2 out of 5

2K reviews

5-star
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No history of asking for reviews

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2.1

All reviews

(2,249)

52 reviews in the last 12 months

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Rated 1 out of 5 stars

Attitude fudge ripple

Just overly sweet with frozen pieces of tasteless stuff throughout. Obviously, people buy this for the vibe and the container, not the contents. What a great scam!

14 September 2025
Unprompted review
Rated 1 out of 5 stars

I bought some Ice cream the other day…

I bought some Ice cream the other day it was supposed to the Cookie dough brownie with Vanilla ice cream with chocolate top opened it and it was all chocolate tired to contact them well i have I've been utterly ignored ironic bearing in mind they are supposed to be "an ethically ran company who stands up for people rights" funny that it only applies when it suits them

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Quality at its best.

I don’t know what others are talking about, I’ve been eating their ice cream for years and have NEVER found any problem with the quality and taste. I give them 6 out of 5.

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Quality dreadful

Quality dreadful. Just sugar. I remember when phishfood was tasty. Im putting it in bin because im not wasting calories eating it. Even the chocolate thunks dont taste like chocolate.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Pathetic company

1* would give 0 if I could, I wanted an ice cream, not a political view on something completely unrelated to ice cream. Threw it in the bin. Won’t buy again.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Woke company pushing political agendas

Woke company pushing agendas that only a minority actually believe in. What gives you the right to force this down peoples throat when the vast major of us are completely against everything you stand for. Me and my partner actually buy a fair bit of B&J ice cream but after seeing this "Refugee's Welcome" crap plastered all over the new tubs I have vowed never to give you a single penny ever again. I have no problem with immigration. It is just mass immigration on the scale that it is currently goin on which I can't agree with. We live on a small island and it is completely unsustainable. Absolute disgrace from B&J. You have lost a customer for life!!

25 May 2025
Unprompted review
Rated 1 out of 5 stars

this is not the same ice cream I used…

this is not the same ice cream I used to love. the price has gone up and the quality has gone done. It's not even close to what it used to be. I bought Phishfood when it originally came out and bought a pint today for $6.99 and it was not even close to the original quality.
so sad, I guess I knew when they sold it to a big corporation it was the end.

15 May 2025
Unprompted review
Rated 1 out of 5 stars

Bummer

Man, Ben and Jerry’s used to be so cool. Ben is rad. Jerry is rad. But the company pushed them out for having any sort of voice or political thought for the good of the people, and now I walk right past their display. Loved seeing you in the committee meeting today, Ben! Giving RFK,J the ol’ what for! Free Gaza!

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Not worth it

Melted ice cream when purchased @ store in Hallandale Beach Blvd Florida . Very expensive.

27 April 2025
Unprompted review
Rated 5 out of 5 stars

Ben & Jerry's 100% the Best!!

This company went over and above to make my dads 90th Birthday SPECIAL. l chose to put a photo on it and it came out AMAZING!! The cake
was a huge hit! It looked amazing and it tasted even BETTER. We ate it ALL, there was nothing left!! Thank You Ben and Jerry, we LOVED it. Nb l ordered Friday morning and it was delivered Saturday afternoon!!!

12 April 2025
Unprompted review

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