Bell Tent Sussex Reviews 

383
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the camping products are of exceptional quality, beautifully designed, highly spacious, sturdy, and very easy to assemble for various outdoor adventures and family trips. Consumers also sincerely appreciate the remarkably fast delivery service, secure packaging, and exceptionally helpful communication provided by the friendly staff throughout the entire ordering process. Some people were dissatisfied with occasional shipping delays caused by external delivery services handling the packages. A few customers additionally noted minor inconveniences such as unexpected delivery charges, missing essential accessory parts, or challenging ground conditions experienced during the initial setup process, though overall satisfaction remains very high.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and sturdy... See more

Quality

Clients share positive opinions on quality, consistently praising the robust materials, durability, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

People report positive experiences with service, highlighting fast and efficient support. Consumers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is painless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Communication is excellent. They are quick to answer and questions you have and give thorough feedback. Quick delivery. I got the pro bell tent. I haven't put it up yet as I'm wa... See more

Rated 5 out of 5 stars

Items arrived quickly, the quality of the bell tents met our expectations and will definitely be pitching more next year. All accessories we purchased were perfect too. Great customer service, thank y... See more

Company replied

Rated 5 out of 5 stars

I LOVE my bell tent and have made the happiest of memories this summer with my kids. It just works perfectly and is beautiful. Everyone thought I must be glamping! Very happy with the company too - ve... See more

Company replied

Rated 5 out of 5 stars

We love our 4m star bell tent. It is quick and easy to erect as well as spacious inside. We particularly liked the star design as it has the little overhanging porch. The website was easy to navigate... See more

Company replied


Company details

  1. Camping Store

Written by the company

The team at Bell Tent Sussex all have one clear objective in mind – we want to have the finest bell tents for sale and glamping accessories online available for you at prices that won’t break the bank. We go to great efforts to keep our prices lower than anywhere else on the market because we want everyone to have the opportunity to have a great glamping experience. We’re proud of the fact that all our Bell Tents for sale are made with organic, premium quality 100% cotton canvas. Quality is important to us, and so we only sell what we believe are the best available products. We’ve spent years buying and testing camping equipment to find the items that are perfect for anyone looking for family tents, festival tents, or small tents for couples. If we do not love it, we do not sell it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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1-star

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4.8

All reviews

(383)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The 7m Bell Tent has been a game…

The 7m Bell Tent has been a game changer. 3 King size beds and room for a sofa and dining table. Brilliant

28 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great review. We're so pleased the 7m has been a game changer for you that’s some impressive space to work with.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Prompt efficient service

Prompt efficient service. Friendly and helpful response to queries- they sorted things with no fuss when I originally mis-ordered. Good products at a reasonable price. Thanks.

21 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great review. We're glad the service was prompt and that we could sort out the mis-order quickly and without any fuss. Really pleased you’re happy with the products too.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great communication and service

Great communication and service

18 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the great feedback. We're really pleased you were happy with the communication and service.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Experience very positive

Experience very positive. Would purchase again from this company. Have yet to put the Tent up so...

17 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for the positive review. We're really pleased you had a good experience with us and hope the setup goes smoothly when the time comes.
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with. Delighted with our new tent.

17 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you so much for your lovely review. We’re delighted to hear you’re pleased with your new tent and had a great experience with us.
Best wishes,
The Bell Tent Sussex Team

Rated 4 out of 5 stars

Item arrived on time as stated.

Item arrived on time as stated.
Postage costs can be a little in the high side

21 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re pleased to hear your item arrived on time as expected. We appreciate your comment regarding postage costs and we continually review our delivery options to ensure they remain fair while keeping orders fully tracked and protected in transit.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Good Product

As yet the bed has not been slept on, but I have had a trail nap. Appears to be very comfortable. The service was exceptional. Next day delivery, arrived boxed but already put together. Really easy to unfold, there were two of us, but one person could manage it. Lightweight, but sturdy. I had a question, sent an email, almost instant reply. Very professional and friendly service.

21 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your detailed review. We’re really pleased to hear the bed arrived quickly, was easy to set up, and feels comfortable from your first trial rest. It’s great to know our team were able to assist you promptly and professionally.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Fantastic company

Fantastic company, fantastic product and quick delivery! Thank you!

21 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your great review. We’re really pleased to hear you’re happy with the product and the quick delivery.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Amazing service & Fantastic Turnaround

Amazing service! We found ourselves short 1 Emperor tent with less than 24hrs before we needed it to house young people on our summer camp. Rang Bell Tent Sussex and they sent one immediately. It arrived and was put up in less that 24hrs. Would highly recommend and will definitely use again

24 July 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your fantastic review. We’re so pleased we could help at short notice and get the Emperor tent to you in time for your summer camp. It’s great to hear it arrived and was up within 24 hours. We really appreciate the recommendation and look forward to helping you again in the future.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Spectacular customer service and a…

Spectacular customer service and a really good piece of kit! So happy with the tent, it’s exactly what we needed.

17 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your lovely review. We’re really pleased to hear you’re happy with the tent and that our customer service met your expectations. It’s great to know it was exactly what you needed.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Brilliant strong and well made tent…

Brilliant strong and well made tent poles arrived a couple of days after ordering. Delighted.

7 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your great review. We’re really pleased to hear you’re happy with the strength and quality of the tent poles and that they arrived promptly.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Amazing

Amazing quality and I received the items really fast.

27 June 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you’re happy with the quality of your items and the fast delivery.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great accessories for bell tentmissed from my order…

One item had been missed from my order but it was dispatched straightaway. I love both products.

25 June 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re pleased to hear you love the products and we’re glad we could get the missed item sent out to you straightaway.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Great quality and fast responses to…

Great quality and fast responses to queries.

24 June 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you’re happy with the quality and that our team were able to respond quickly to your queries.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Excellent all round!!

I ordered a 3m bell tent and it was dispatched immediately. I had some difficulties with Parcleforce, when I contacted Bell Tent Sussex about it I received excellent customer support and service - really friendly and helpful. The tent is top quality - I couldn’t be happier!!

1 July 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your excellent review. We’re really pleased to hear your tent was dispatched quickly and that our team could help when you experienced issues with Parcelforce. It’s great to know you’re happy with the quality of the tent.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Superb !

I did thorough research to find the right tent — one that’s waterproof and warm enough for winter use.

I ended up with a 7m-wide bell tent, which comfortably fits around 18–20 people seated. We’ve held various ceremonies and men’s circles inside during the winter, and it has worked perfectly every time.

I’m genuinely pleased I chose a Bell Tent, especially given the excellent quality, fast shipping, and outstanding customer service.

If you’re looking for a proper bell tent, this is without a shadow of a doubt the place to get one!

20 March 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your fantastic review. We’re really pleased to hear the 7m bell tent has performed so well for your events and winter use. It’s great to know the quality, fast shipping, and our customer service all met your expectations. We really appreciate your recommendation.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

This company was recommended to me and…

This company was recommended to me and I looked at the luxury camped but sadly they couldn’t deliver for when I needed it. I had to cancel the order and I talked to Chis who couldn’t have been nicer and more helpful. My payment was refunded immediately with no fuss and bother. Will definitely use this company again.

30 April 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your lovely review. We’re pleased to hear Chris was able to help and make the cancellation process smooth for you. We appreciate your kind words and look forward to helping you again in the future.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Brilliant quick service highly recommend

Brilliant quick service highly recommend

20 March 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you were happy with the quick service and we appreciate the recommendation.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Beautiful product and swift delivery.

Beautiful product and swift delivery.

24 March 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you’re happy with the product and the swift delivery.
Best wishes,
The Bell Tent Sussex Team

Rated 5 out of 5 stars

Good products

Good products. Fast delivery

24 March 2025
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you for your review. We’re really pleased to hear you’re happy with the products and the fast delivery.
Best wishes,
The Bell Tent Sussex Team

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