Bell Tent Sussex Reviews 

383
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the camping products are of exceptional quality, beautifully designed, highly spacious, sturdy, and very easy to assemble for various outdoor adventures and family trips. Consumers also sincerely appreciate the remarkably fast delivery service, secure packaging, and exceptionally helpful communication provided by the friendly staff throughout the entire ordering process. Some people were dissatisfied with occasional shipping delays caused by external delivery services handling the packages. A few customers additionally noted minor inconveniences such as unexpected delivery charges, missing essential accessory parts, or challenging ground conditions experienced during the initial setup process, though overall satisfaction remains very high.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and sturdy... See more

Quality

Clients share positive opinions on quality, consistently praising the robust materials, durability, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Service

People report positive experiences with service, highlighting fast and efficient support. Consumers... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is painless and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service. Communication is excellent. They are quick to answer and questions you have and give thorough feedback. Quick delivery. I got the pro bell tent. I haven't put it up yet as I'm wa... See more

Rated 5 out of 5 stars

Items arrived quickly, the quality of the bell tents met our expectations and will definitely be pitching more next year. All accessories we purchased were perfect too. Great customer service, thank y... See more

Company replied

Rated 5 out of 5 stars

I LOVE my bell tent and have made the happiest of memories this summer with my kids. It just works perfectly and is beautiful. Everyone thought I must be glamping! Very happy with the company too - ve... See more

Company replied

Rated 5 out of 5 stars

We love our 4m star bell tent. It is quick and easy to erect as well as spacious inside. We particularly liked the star design as it has the little overhanging porch. The website was easy to navigate... See more

Company replied


Company details

  1. Camping Store

Written by the company

The team at Bell Tent Sussex all have one clear objective in mind – we want to have the finest bell tents for sale and glamping accessories online available for you at prices that won’t break the bank. We go to great efforts to keep our prices lower than anywhere else on the market because we want everyone to have the opportunity to have a great glamping experience. We’re proud of the fact that all our Bell Tents for sale are made with organic, premium quality 100% cotton canvas. Quality is important to us, and so we only sell what we believe are the best available products. We’ve spent years buying and testing camping equipment to find the items that are perfect for anyone looking for family tents, festival tents, or small tents for couples. If we do not love it, we do not sell it!


Contact info

4.8

Excellent

TrustScore 5 out of 5

383 reviews

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4.8

All reviews

(383)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Communication is excellent. They are quick to answer and questions you have and give thorough feedback. Quick delivery. I got the pro bell tent. I haven't put it up yet as I'm waiting for Spring to arrive and I know it will be a beautiful tent. Would highly recommend Bell Tent Sussex without hesitation.

20 January 2026
Rated 4 out of 5 stars

very good

very good, but a bit annoying that so many things they sell are out of stock.

12 January 2026
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thankyou for the review :-) We also hate being out of stock on some items, it is just the time of year! But everything is due to be back in stock very soon.

Rated 3 out of 5 stars

Still haven't got my order

Still haven't got my order. But I've been battered by emails telling me how great a company they are and discounts running out if I don't act now.!! And now I've been sent this
email from you to review them.ll🙃
I've gave 3 stars. 4 days later still no order or any information on when it will arrive

8 January 2026
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Hi Jaz, thank you for bringing this to our attention.. The coffee mug you ordered last week was dispatched the following day via Royal Mail First Class next day delivery. We will contact Royal Mail directly to investigate the delay and find out exactly where your parcel is. As soon as we have an update, we will be in touch. Thank you for your patience while we look into this for you.

Rated 5 out of 5 stars

Fast and speedy service!

Fast and speedy service. Item arrived quickly and was as described, also a great price.

8 December 2025
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Reply from Bell Tent Sussex

Good to hear all is well and thankyou for taking the time to review us :-)

Rated 5 out of 5 stars

Really love my teepee

Really love my teepee! I bought it for a solo trip around Europe, I went for a larger one so I could feel at home wherever I went. It arrived quickly, really great quality, it did well in storms, hailstones and extreme heat! Really easy to put up, even on your own, they can be heavy if you go for a larger one like I chose, but I knew all my camp spots were near my car so no problem. Definitely recommend this company

1 June 2025
Unprompted review
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Reply from Bell Tent Sussex

Thank you so much for taking the time to leave such a detailed review. We genuinely appreciate it.

Great to know it handled storms, hail and extreme heat exactly as it should. Choosing a larger size for comfort is always a good call, and you are absolutely right that they can be heavier, but as you said, having the car nearby makes it a non issue.

Thankyou again for the lovey review :-)

Rated 5 out of 5 stars

Wonderful little stove

Wonderful little stove. Perfect for heating and keeping mulled wine. Great service from this company

8 December 2025
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Reply from Bell Tent Sussex

Thank you so much for the lovely feedback. We are really glad you are enjoying the stove and that it is keeping you warm and the mulled wine flowing. Thanks again for your support and kind words about our service. :-)

Rated 5 out of 5 stars

A great experience from start to…

A great experience from start to finish, really easy to order and a very fast delivery. Would definitely recommend this company.

7 December 2025
Unprompted review
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Reply from Bell Tent Sussex

Thank you for your kind words. We are really pleased to hear you had a great experience and that ordering and delivery were smooth and fast. We truly appreciate the recommendation and your support. :-)

Rated 5 out of 5 stars

Great tent

Great tent. Love the quality. Camping made more magical 🧙‍♂️ 👌👌

11 December 2025
Unprompted review
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Reply from Bell Tent Sussex

Amazing to hear this thankyou :-)

Rated 5 out of 5 stars

An incredible company so helpful and…

An incredible company so helpful and friendly and the products are absolutely first class. Very refreshing to deal with such a great company with the personal touch that is rare these days. I cannot recommend them highly enough

11 December 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you so much for such a generous review. It genuinely means a lot to us. We are really proud of the products we offer, but even more so of the personal service we try to give every customer. Your recommendation and kind words are hugely appreciated and we are grateful you took the time to share them. :-)

Rated 5 out of 5 stars

Seems a decent company and I have a…

Seems a decent company and I have a really well made and quality bell tent. It's my first ever bell tent that I've owned actually. Excited to use it this coming festival season.

22 September 2025
Unprompted review
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Reply from Bell Tent Sussex

Thank you for the great feedback. We are really pleased to hear you are happy with the quality of your bell tent, especially as it is your first one. Exciting times ahead and we hope it serves you brilliantly throughout the festival season. Enjoy every minute of it.

Rated 5 out of 5 stars

Excellent quality and service

Items arrived quickly, the quality of the bell tents met our expectations and will definitely be pitching more next year. All accessories we purchased were perfect too. Great customer service, thank you. J&L

20 June 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you J&L for the lovely review. We are really pleased to hear the bell tents and accessories met your expectations and that everything arrived quickly. It is great to know you will be pitching even more next year. Thanks again for your support and kind words about our service.

Rated 5 out of 5 stars

Absolutely love my bell tent

Absolutely love my bell tent! Just put it away after a super summer season. Can't wait for the next outing!

15 September 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

thank you for this review :-) good to hear it ! x

Rated 5 out of 5 stars

Great company

Great company. Tent was well described and built for the price. Can’t wait to start using it

12 October 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

excited for you :-) thanks for the review

Rated 5 out of 5 stars

The best gift we have ever bought our son and his wife.

I ordered through the B&Q Website and was kept up to date re the orders progress, expected delivery and it arrived bang on time. This was purchased as a gift for our son and his wife who have been camping for many years in a very old nylon tent and when they discovered the Canvas Bell Tent they couldn’t stop talking about it so we bought it as a surprise gift. They used it this summer and are still talking about it! Things they have said they have been really impressed with is the space, the ease of putting it up and that it is dark inside at night so they can sleep soundly and the big bonus is that it doesn’t flap about in the wind! It will last them for many years to come. It’s lovely to give a gift that is met with such enthusiasm so thank you for what turned out to be the best buy ever.

10 May 2025
Unprompted review
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Reply from Bell Tent Sussex

Thank you so much for taking the time to share such a thoughtful review. We are really pleased to hear you were kept well informed throughout the order process and that delivery arrived exactly as expected.

What a brilliant gift choice. It is lovely to hear how much your son and his wife have enjoyed moving from a nylon tent to a canvas bell tent.

We are genuinely grateful you chose us for such a special purchase and delighted it turned out to be such a success. Thank you again for your kind words and support. :-)

Rated 5 out of 5 stars

We was looking for Bell Tent

We was looking for Bell Tent, then my daughter found this Bell Tent, which was easy to assemble, and I was very happy because all of us fitted on it, we use it us a living room, we was 12 people, on this weekend that we camped rain but , we was very comfortable inside of the tent.
I highly recommend, anyone who is looking to spend wonderful time with family and friends in camping.

29 August 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you so much for sharing your experience. We are really pleased to hear how well the bell tent worked for you and your family, :-)

Rated 5 out of 5 stars

Excellent communication, knowledge and reputation

I have been looking for a bell tent to use for my son’s birthday party and to use to host family and friends. I was unsure which size would be best and sent a chat message to Bell Tent Sussex.

The company were very responsive and replied within minutes. The information given was informative and practical and I was given lots of suitable options.

Bell Tent Sussex are not at all pushy for a sale and I have purchased a bell tent from them, based on good communication, knowledge and reputation.

3 December 2025
Unprompted review
Bell Tent Sussex logo

Reply from Bell Tent Sussex

Thank you Louise for such a lovely and detailed review. We are really pleased to hear you found the advice helpful and that we were able to guide you on the right size without any pressure. :-) Thank you for choosing Bell Tent Sussex and we hope the bell tent makes your son’s birthday party and future gatherings extra special.

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