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Review summary

Created with AI, based on recent reviews

Looking at 103 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff as friendly, helpful, and professional, often noting their positive attitude and trustworthiness. Many appreciate the convenience and speed of the delivery service, with orders often arriving on time and drivers making an effort to ensure satisfaction, including checking for substitutions. The overall service is often described as excellent, providing a reliable solution for those who cannot easily shop for themselves. However, some people mentioned that the prices are quite high, making the service expensive compared to other options. A few other people also felt that the delivery service could be inconsistent, with issues such as delayed orders, incorrect items, or problems with driver availability.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting significant... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Staff

Users describe positive interactions with staff, often highlighting drivers as friendly, lovely, and... See more

Price

Clients share negative opinions on price, with many reviewers consistently finding items to be very expensive... See more

Service

Customers had ambiguous experiences with service, with many reviewers expressing extreme dissatisfaction,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Delivery as time stated. Very expensive prices way over the top. On my order a substitute was given but no reason why and no refund on price. Dont think I will use this again unless really desperat... See more

Rated 3 out of 5 stars

Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more

Company replied

Rated 5 out of 5 stars

Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more


Company details

  1. Grocery Delivery Service
  2. Delivery Service
  3. Online Food Ordering Service
  4. Supermarket

About Beelivery

Written by the company

Rapid Grocery Delivery 24/7

Delivered in 15-60 minutes!

Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!

Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact Us

Download our app!


Contact info

3.8

Great

TrustScore 4 out of 5

9K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Driver claimed to have rang my doorbell…

Driver claimed to have rang my doorbell and I did not answer. I have a ring doorbell and a security camera system and a number of dogs ( one is a very reactive guard dog). It is very clear in footage the driver sat in his car and rang my phone, then took a picture of my house and drove away. The company now inform me they are still charging me for an order which did not receive. As far I am concerned this is fraud 'delivery was not to my door' this a Breach of contract and keeping my money for a service and goods they failed to deliver is fraudulent.

Very poor please do not get ripped off.

8 March 2025
Unprompted review
Beelivery logo

Reply from Beelivery

Hello Paul and thank you for your review. This is the first time we have been made aware of this situation as we don't have any emails from you regarding non-delivery. Please get in contact with us so we can get to the bottom of what happened with your delivery.

Rated 1 out of 5 stars

Was charged for items I never received

Was charged for items I never received. Inquired about it and have had no response. Will not use this service again

2 March 2025
Beelivery logo

Reply from Beelivery

Hello David and thanks for your review. The delivery was left at the hotel reception as requested. We didn't receive any communication from you or the driver to say that there was an issue at the time and if we had we would have looked into this for you and come to a resolution. Please reach out to our customer service team so we can investigate this for you.
Best wishes.

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