Great Service but an Expensive One, for this reason i will leave 4 stars.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery as time stated. Very expensive prices way over the top. On my order a substitute was given but no reason why and no refund on price. Dont think I will use this again unless really desperat... See more
Don't pay there drivers. I am a driver and I have to pay for the customers shopping. I've been waiting over 2 days to be paid. Cost me fuel, time and the shopping. Their AI sys... See more
Company replied
Easy to order. Pretty quick with the delivery and the order is always correct and if they can't get what you wanted they will phone & ask what substitutes you would like. The drivers I've met are alwa... See more
Company details
About Beelivery
Written by the company
Rapid Grocery Delivery 24/7
Delivered in 15-60 minutes!
Beelivery connects you with self-employed crowd-sourced delivery drivers in your area. Simply place an order for groceries, alcohol and everyday essentials on our website or app and a driver will visit the shop on your behalf and deliver to you. We aim to deliver to you within an hour!
Shop Alcohol Delivery Shop Grocery Delivery Shop Household Essentials Delivery Contact UsDownload our app!
Contact info
Royle Mill, CW12 1HR, CONGLETON, United Kingdom
- info@beelivery.com
- www.beelivery.com
3.8
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 56% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They do not pay the drivers so you will…
They do not pay the drivers so you will not receive your order
1 July 2025
Unprompted review
Reply from Beelivery
Hi, and thanks for your review. We sent you a message asking for further information so we could look into this for you. Obviously we pay our drivers, so if you have a genuine issue, please reply with your name and email, so we can look into any issue and get it resolved as soon as possible.
We have thousands of drivers, who get paid within the timeframe on a daily basis.
We look forward to your reply.
Best wishes, The Beelivery Team.
My driver was exceptional
My driver was exceptional. Nothing was too much effort for him. And he was so happy which makes a change
30 June 2025
Worst groceries delivery experience…
Worst groceries delivery experience ever. I was supposed to be delivered at 10am and my order arrived at 6pm... Ruined my day.
14 June 2025
Unprompted review
Reply from Beelivery
Hi, and thanks for your review. We sent you a message asking for further information so we could look into this for you, but you haven't replied. We would love to investigate what went wrong so that we can find a resolution for you and it will also help us improve our service.
We haven't heard back from you but look forward to your reply.
Best wishes.
Avoid at all costs I ordered last week…
Avoid at all costs I ordered last week delivery was expected between 19:15 and 19:50 after numerous attempts to contact customer services who said there was an issue with the driver and they would get back to me with a new estimated time they didn’t. I actually got my delivery at 21:30 absolutely extortionate price for delivery for such poor service.
30 May 2025
Unprompted review
Reply from Beelivery
Hi
Thank you for your review. We are sorry that your delivery took longer than expected. We are currently recruiting more drivers in your area, so you shouldn’t get a driver from further away in future. This will mean that we will be able to deliver within 60 minutes.
We appreciate your feedback as this helps us make improvements to our service.
We have sent you a money off your next order voucher, so yo can try us again if you wish.
Thanks for using Beelivery.
Delivery as time stated
Delivery as time stated. Very expensive prices way over
the top. On my order a substitute was given but no
reason why and no refund on price. Dont think I will
use this again unless really desperate.
31 May 2025
On time and friendly drivers
1 June 2025
Excellent service
Excellent service from ordering to receiving. The courier was friendly and curtious and on time will definitely use them again
31 May 2025
absolutely appalling
For the charges involved, you would expect first-class service. Items are missing, completely misleading and not at all trustworthy. Absolutely appalling
24 May 2025
Unprompted review
Shocking
Shocking! Placed an order with an expected delivery time of 30 mins. After 2 hours a driver had still not been allocated. You are 'encouraged' to leave a tip for drivers (which we did) to make your delivery more attractive for them to accept! Never again.
21 May 2025
Unprompted review
Reply from Beelivery
Hi
Thank you for leaving us this feedback.
To fulfil your orders, we use self-employed drivers, who choose whether to accept orders that they receive invitations for. Unfortunately, sometimes we don’t have a driver available, but we are recruiting more drivers all the time to prevent this from happening in future.
I will pass this feedback on to our logistics team to highlight any potential shortages in your area.
Thanks again for using Beelivery.
Delivery so Late. Not happy!
Really not happy with the service provided. Second time I’ve ordered, had a £7.50 voucher and wanted to use it up. Ordered at 8:30pm and still waiting for 3 items at 11pm at night. Why does it take so long. The only thing it can be good for is if you want alcohol after shops have closed, even that takes time! I will never used them again. Even offered a tip £1 extra as I thought they may accept my order faster. Joke. This company needs to sort out its delivery times. 😠
10 May 2025
Unprompted review
The worst and biggest con out there
The worst and biggest con out there!
I looked into a KFC or Domino's delivery and the choices you are vagueness personified! You can't select specific items, you can't omit certain items. A joke, fact!!!
4 May 2025
Unprompted review
Reply from Beelivery
Hello and thank you for your review. As we have requested further information from you regarding an order number or email address and you haven't replied, we are unable to look into this to see what happened.
If you decide to provide us with the requested information, we would be happy to see if we can resolve any issue for you.
On time and great delivery. Great quality product
On time and great delivery.. quality was awesome
2 May 2025
The items are too too pricey I only use…
The items are too too pricey I only use when I’m really desperate as it’s just too much money
But the delivery guy was lovely
1 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.