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beehiiv Reviews 

366
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers had a great experience with this company. Customers frequently praise the platform for its ease of use and intuitive design, making it simple to get started and manage their content effectively. Many highlight the exceptional customer service and helpful staff, noting quick responses and a genuine willingness to assist with issues and feature requests. The product's robust features are highly valued, enabling users to monetize their newsletters and achieve significant audience growth. However, some people found the website builder to be limited or clunky, presenting challenges for advanced customization and design. A few other people also felt that support could be slow or unhelpful in certain situations, particularly regarding account issues or termination without clear reasons.

What people talk about most

Website

Customers had positive experiences with the website, finding it easy to set up and use for newsletters and... See more

User experience

Customers consistently note positive experiences with user experience, often describing the platform as... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the support team's... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness, responsiveness, and genuine... See more

Product

Reviewers express strong satisfaction with the product, often describing it as a "game-changer" and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more

Company replied

Rated 4 out of 5 stars

I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapoli... See more

Company replied

Rated 5 out of 5 stars

I was talking to a friend about setting up a newsletter together the other day, and when we were talking about things we wanted to do it was funny how often we said "oh, beehiiv does that already?"... See more

Company replied

Rated 5 out of 5 stars

WOW, Connor was so helpful. He made the space safe to ask any question, and I had lots! I learned and will be able to apply what I learned. I love that your company, your people are real, as in rea... See more


Company details

  1. Email Service Provider
  2. Internet Marketing Service
  3. Software Company

Written by the company

beehiiv is the all-in-one platform that brings together newsletters, websites, podcasts, and every tool you need to grow and earn.


Contact info

3.9

Great

TrustScore 4 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(366)

167 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Legendary

Legendary app, legendary company. I work in the app day in and day out. It’s very full featured at this point. Customer support is amazing. Several times I have requested bug fixes or even whole new features, and had my wishes granted. I’d recommend beehiiv for nearly any creator or media business.

13 December 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Samuel!

Thanks for taking the time to leave us a review. (We’re big fans of our Support staff, too.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for shouting out all the new launches and here's to a great 2026! If you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Daniel jumped on the issue and gave…

Daniel jumped on the issue and gave such a thorough but simple solution and walk through - very slick!

16 December 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hey there!

Thanks for taking the time to leave us a review. (We’re big fans of Daniel, too. So slick.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

absolutely love beehiiv

absolutely love beehiiv. responsive team, killer product, open to feedback and always rolling out new features to meet their customer's needs.

15 December 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Kelli,

Thanks for taking the time to leave us a review. (We love our team, too! Have you had a chance to join the hiiv?)

At beehiiv, we’re very proud of the org we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

The only option for building an engaged audience and make money

I've never seen a product that ships as much and as often as beehiiv. Their product is beautiful, powerful, and the best in class. They have helped me grow as a creator, make money, and build a very engaged audience. Don't waste your time with Substack.

15 December 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi David!

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the monetization features! I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at (http://product.beehiiv.com)) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Too much spam

Too much spam. no effort made to confirm if people want the newsletters they are providing.

1 December 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Kp,
Thanks for taking the time to leave us a review. Spam is a frustrating truth of email, but we work hard to maintain a safe and transparent platform. You can always report any abuse at www.beehiiv.com/report_abuse. -CG

Rated 5 out of 5 stars

Easy Publishing with Growth & Monetization Options

I have loved using beehiiv to launch my own newsletter, easily monetize it, build a website and even offer downloadable products for sale.

I love the various monetization options like paid newsletter subscriptions, products and the ads network. It's easy to get up and running quickly with beehiiv and having subscribers really motivates me to keep publishing consistently.

Thank you beehiiv for making launching my newsletter and growing it so easy!

30 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Megan,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving beehiiv; especially our new launches like Digital Products. I sincerely appreciate it and are happy to have you as a part of our community. We’re constantly launching new features (recent updates are at [product.beehiiv.com]) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Unreliable Platform: Account Blocked Without Reason

Beehiiv blocked my account before I even sent a single email, and they did so without providing any specific reason. Their public reply here is extremely generic and misleading. They claim the block was due to a “violation of Terms of Use,” but they never explained what supposedly happened , because nothing happened. I had zero subscribers imported, zero emails sent, and had only just created the account. Instead, they demanded a surprising amount of personal information (Twitter profile, LinkedIn profile, a detailed explanation of my business, my list-cleaning strategy, etc.). In Germany, users are not required to hand over personal social profiles or internal business processes just to use a newsletter tool. Their verification demands went far beyond normal industry practice.
This is not a relationship any creator wants to enter, being blocked first, interrogated second.

What this means for your future:

❓ What happens when you DO have 1,000+ subscribers and they randomly lock your account?
❓ What if they demand proof of opt-in for subscribers you collected legitimately?
You're building a relationship asset. Don't build it on a platform that's already shown they'll pull the rug out unpredictably.

For transparency:
I moved my newsletter to another platform. For me it was a huge redflag. Beehiiv’s answer here tries to make it sound like users are always at fault, but in my case, nothing happened except their automated system flagging a brand-new account with no activity. If this is how they treat new creators, people deserve to know.

25 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi there,

After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

As we take compliance seriously to protect our users, we do sometimes ask for additional information to review account blocks. Our goal is always to make beehiiv the best, safest platform for all compliant users. As you are unable or unwilling to share additional info, that block will need to stand. Thank you for giving beehiiv a try and we wish you well in your newsletter journey. -CG

Rated 5 out of 5 stars

Paul was incredibly helpful in…

Paul was incredibly helpful in responding with a short video & a detailed explanation for two issues I had today.
Quick response, explained it clearly, and even fixed my issues inside the dashboard.
Great experience with Beehiiv so far!

23 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Richard,

Thanks for taking the time to leave us a review. (We’re big fans of Paul, too.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Don't even think about using Beehiiv. They are not good anymore.

Support is slow, despite giving them multiple proofs, they still think I am sending cold emails using their platform to my subscriber list of 14,000 people though they are all real subscribers and I consistantly get 40% open rate + I am not stupid enough to use Beehiiv for cold emails using one single sending domain.

Support takes 7+ days to respond, despite me being on one of the higher paid plans.

Overall, a shitty experience. They were very good when they started, not anymore.

19 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Khalid,

Thanks for reaching out. After a review by our team, accounts and the Ad Network may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving the Ad Network a try and we wish you well in your newsletter journey. -CG

Rated 5 out of 5 stars

They are hands down the best newsletter platform…

They are hands down the best newsletter service out their. Their tools for design kick butt! On top of that, they make monetization a breeze. They refreshingly just want to help creators, not take a cut of everything like other platforms.

13 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hey Hunter,

Thanks for taking the time to leave us a review. With our tiered pricing, yearly discounts and no cuts taken from our users' earnings, we’re excited to keep offering an affordable platform built for growth! I know you have a few options when it comes to content creation (even though we’re our favorite) and appreciate you choosing beehiiv. Thanks for being a part of beehiiv, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Customer service & new features 5/5

Customer service & new features 5/5

I'm so impressed with the speed and level of support that beehiiv have been able to offer me. Their team has been amazing.

Also this is the first tool I've used where you request features and they actually get built a few weeks later!

8 October 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Ely,

Thanks for taking the time to leave us a review. (We’re big fans of the Support team, too.) So excited to hear you're enjoying our new features, and yes! The feature requests are real and implemented! Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

They really care

The onboarding was extremely easy and intuitive.

The best part, by far, is the support. Reach out to them with any question or issue, they will make you feel like a queen, they are just that good. You can tell it's an incredible team.

10 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Agus,

Thanks for taking the time to leave us a review. We love the Support team and appreciate the kudos. We’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

I love using beehiiv

I love using beehiiv - the platform is both intuitive and fun to use. I also love the ability to make money through the ad network! Being a customer feels like you're part of a community and I'm really excited to see what else they have planned for the roadmap this year at WRE

7 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Mikaela,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the Ad Network! I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at (http://product.beehiiv.com)) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Home of Financial Scammers

They are the home for a lot of financial scammers. I receive a lot of emails that come from them. These scammers will bomb your inbox all day and if you click on the email, a few minutes later, your receive two more emails. DO NOT DO BUSINESS WITH BEEHIIV.

7 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Pat,
Thanks for taking the time to leave us a review. Spam is a frustrating truth of email, but we work hard to maintain a safe and transparent platform. You can always report any abuse at www.beehiiv.com/report_abuse. -CG

Rated 5 out of 5 stars

Had a great experience working at…

Had a great experience working at beehiiv

4 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Akki,

Thanks for taking the time to leave us a review. At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! - CG

Rated 5 out of 5 stars

God tier customer support

Not only is the functionality excellent, customer support is incredible. I think this is one of the biggest differentiations for SaaS tool retention that isn't talked about enough. I worked asynchronously with the support team exchanging screen recordings to solve a complex automation issue. They were extremely thoughtful and responsive. Excellent experience. Highly recommend.

1 November 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Edward,

Thanks for taking the time to leave us a review. At beehiiv, we’re very proud of the team we’ve built and a huge part of that is the Support team. Thanks for your kind words and for being a part of beehiiv!

If you ever need us, please don’t hesitate to reach out in-app! - CG

Rated 1 out of 5 stars

Company is complicit in massive spam...

This company is complicit in massive amounts of spam. I have reported abuse over 3 times and there has been zero response. They do NOT take anti-spam policies seriously. I will continue to file reports like this across every reputation platform until their leadership take their company and their responsibilities seriously. The CO-Founder is a graduate of Clemson. What a blight on such a great university.

29 October 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Jeff,

Thanks for taking the time to leave us a review. I know spam can be very frustrating and we appreciate you filling out the abuse report on beehiiv.com/report_abuse. I do see your report in our system and the team is reviewing it.

Thanks for your patience in the meantime and I hope you're well! - CG

Rated 2 out of 5 stars

Easy to send posts, but website builder is buggy

Like the ease of sending out content. But website builder is buggy, not always intuitive - support videos are out of date and reference the old website builder and frustratingly user support is slow/doesn't reply. As an eg. my website builder has no scroller to move up and down the pages - so im frustratingly left with sections that I just can't view or edit. Sometimes I can find a work around, other times the workaround doesn't work. I've logged an issue via the Support email, had 1 reply then they ghosted me.
There have been other weird annoying buggy aspects too. As well as lack of intuitive navigation.
I've spent way too many hours trying to perform basic tasks. Considering cancelling as a result. A shame.

23 October 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Update: 10/24/2025

Hi Karen,
Thanks for getting back to me with more info. There are no past or present Support tickets connected to the email address you provided. We do reserve contact with our Support team for paid plan users, or users in their first 30 days. That said, I don't see any communication between you and the team.

Thanks for providing that info and I hope you're well!
---------

Hi Karen,

Thanks for taking the time to leave us a review. Glad to hear you're enjoying the email functions. We are working on updating our Knowledge Base as the platform evolves. That said, I'd love to take a closer look at your account and any existing Support tickets to make sure you're getting the information you need quickly. Could you please leave me your existing support ticket number here? I’ll be glad for the opportunity to investigate further. Thanks for your effort. I’ll be on the lookout for any reply. --CG

Rated 5 out of 5 stars

Beehiiv is super easy to use

Beehiiv is super easy to use, and I love how much you can customize and design your newsletters exactly the way you want. The team is really responsive and open to feedback through their Slack Community, and it’s exciting to see them consistently launching new features. My only wish is that ad placements improve a bit in the future, since the current options can feel a little limited or repetitive. Overall, it’s a really solid platform that makes creating newsletters simple and enjoyable, and I appreciate how invested the team is in making it better.

13 October 2025
Unprompted review
beehiiv logo

Reply from beehiiv

hi Kendra!

Thanks for taking the time to leave us a review. So happy to hear you're enjoying the hiiv (the Slack community) and that our team there is working well! At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 4 out of 5 stars

Beeviiv is A-OK

I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapolis in the early eighties and I'm finding this to be different and fun.
Beehiiv was easy to get started on. My goal is to get to the 2,500 subscriber level and justify a move up to the first paid tier and give me a few more tools to work with.
I would recommend Beehiiv to anyone looking to start a newsletter.

12 October 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Mike,

Thanks for taking the time to leave us a review. We’re so excited to hear you’ve started a newsletter and that you've chosen beehiiv. I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at [product.beehiiv.com]) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! - CG

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