BEC Consultants Reviews 

3,395
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff members for guiding them smoothly through the entire process with great patience and clear communication. Consumers consistently highlight the competitive prices and efficient service that secure great energy contracts while saving valuable time and money for their businesses. Some reviewers were not happy with unreturned phone calls and the absolute lack of meaningful support when trying to resolve persistent account problems. A few other people also felt that unexpected price increases during contract renewal caused significant financial pressure and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, professional, and... See more

Service

Clients share positive opinions on service, noting that the entire process from start to finish is simple,... See more

Price

People report positive experiences with price, noting that rates are consistently competitive compared to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aiden has been very helpful and patient throughout the experience. He has answered any questions I have had and chased me up without harassing me when I have been snowed under and slow to reply. He... See more

Company replied

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

We were contacted out of the blue by BEC about locking in new energy contracts for the years to come, before the autumn hike in prices. We dealt with Aidan, who was very friendly and helpful and expla... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,395)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Morgan Thankfully made sure he was able…

Morgan Thankfully made sure he was able to contact me.
I am thankful for his patience and consistency got me a good deal👏👏

23 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Dawn, thank you for leaving this 4 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service from Karl

Have been using BEC for a while now, always deal with Karl who again has been efficient and quick at sorting our renewal process in advance.

23 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Anton, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Excellent service from BEC Consultants

We received an excellent service from Morgan of BEC Consultants, who secured a new gas contract at an extremely good price. This was handled quickly and efficiently from start to finish. We would be happy to recommend BEC Consultants to any business looking to secure gas and electric contracts without the hassle of shopping around.

16 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Liz, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Thanks Jordan!

12 June 2026
Unprompted review
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Reply from BEC Consultants

Hi Barry, thank you for leaving this 5 star review for Jordan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Couldn't recommend anymore

Couldn't recommend anymore ! Morgan Coughlin Dee was absolutely amazing, such a smooth and easy process. Discussed all rates, talked me through what the procedure would be going forward etc. As a first timer doing this, it was smooth sailing a real helping hand. Have been really looked after ! Thank you :)

12 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Rosemary, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Thank you for quick and very efficient…

Thank you for quick and very efficient service. We are working with BEC Consultant Karl Green for the last 7 years.
Would highly recommend

11 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Lina, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Always good with Karl at BEC

Have always been well looked after by Karl Green for
many years and happy for him to get me the best
deal yet again and hopefully will carry on using him
well into the future.

11 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Chris, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

I can always rely on Karl Green to get…

I can always rely on Karl Green to get us a great deal.
He is friendly, professional and a pleasure to talk to.

8 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Clare, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Simply the best !

Morgan! What a guy!
Great service, great prices, great attention, great response.
Every company needs a Morgan!

I have been using BEC for a number of years now and the service given by Morgan Coughlin-Dee is second to none. He always calls me ahead of my renewal dates with all the information he can provide me with the most competitive prices for the energy needed, and once the search agreement is in place, often comes back with even better pricing.
Thoroughly recommended

8 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Steve, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 1 out of 5 stars

Read the Small Print

Read the Small Print
Not to be trusted, they give you a good deal at first, then on renewing, I was told the rates had increased by 20% but was closer to 40%.
Read the small print, I stupidly trusted them, as they had been so friendly, they quickly change once they have their commission.... which i mistook for the early termination fee. I was so wrong. I know why they were so friendly now..

June 26. & no, it is not resolved & wont be when dealing with people who behave like BEC, they get away with it, time & time again, people just read the good reviews, not the ones at the bottom.

1 January 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Samantha,

After investigating this i can see that this was escalated and a decision was reached where subsequent actions were taken,

Kind regards
Bec Consultants

Rated 5 out of 5 stars

Always rang when he said he would

Morgan always rang when he said he would, very efficient service

4 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Dawn, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great to work with Karl at BEC

Our third year with BEC and yet again another cracking contract signed with them. Down to earth, trustworthy and not pushy sales - you'll be hard to find a better guy to work with - thanks Karl Green

4 June 2026
Unprompted review
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Reply from BEC Consultants

Hi Rob, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

I’ve used Karl at BEC for over 10 years…

I’ve used Karl at BEC for over 10 years now and the service is second to none.
He provides a service that is professional and efficient which provides us savings on both time and money.
I would definitely recommend working with BEC Consultants and Karl Green.

3 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Simon, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Highly Recommended

Have been dealing with Karl Green at BEC for over 4 years now. Very professional and helpful. Highly recommended.

1 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 1 out of 5 stars

Trapped in a Costly Contract That Helped Close Our Business

Absolutely disgraceful experience with BEC Consultants.

They aggressively pushed us into a 4-year Pozitive Energy contract with extremely high rates, leaving us trapped in an agreement that has had devastating consequences for our business. It felt as though the priority was getting the contract signed rather than ensuring it was suitable or sustainable for us.

The cost of this contract has placed enormous financial pressure on our business and has ultimately contributed to us having to close our doors. Once the problems became clear and we reached out for help, BEC Consultants offered nothing but empty words and excuses. Despite repeated requests for assistance, no meaningful support or solution was provided.

A consultant should be acting in their client’s best interests, not leaving them tied into a contract that becomes financially crippling. We trusted their advice and deeply regret doing so.

If you are considering using BEC Consultants, think very carefully before signing anything they recommend. Our experience has been catastrophic, and we would never use or recommend them again.

The consultant name was Karl Green at the time of the signed contract.

27 June 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

HI Edita

Thanks for your email, having investigated this I can see that the contract you agreed with BEC Consultants was agreed in January 2023 for a start date of February 2023. At this time, the market was constituently rising showing very few signs of reduction. Prices recorded throughout 2023 exceeded £1pu unit for electricity and up £0.20ppu on gas. So the prices you agreed with Karl, which were significantly below these costs, would, undoubtedly, have saved you a significant amount of money across 2023 and into 2024. Karl presented you with the best options available in the market at the time, it is worth noting that Karl did not agree prices with you to start 2 or 3 years into the future, he had only 1 month to get you protected ahead of you moving onto out of contract rates. This was off the back of you proactively looking to secure options on your energy contract, Karls call was in response to an enquiry made to BEC. Whilst the outcome of these additional costs to your business has made it unsustainable for you to continue trading BEC did present you with the best options available at the time and you agreed to the option that you felt was right for the business. This option was also agreed via a signature from yourself after receiving the contract and full pricing breakdown ahead of signing anything. Karl did not agree this sale on a call he discussed options with you and then sent these over for you to read through and view ahead of signing and returning them. BEC cannot control the wholesale cost of energy and always offer advice and options with the best interest of the customer.

Kind regards
BEC Consultants

Rated 5 out of 5 stars

Brilliant service from Morgan again

Brilliant service from Morgan again. Definitely recommend!

2 June 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Francesca, thank you for leaving this 5 star review for Morgan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Jordan and the whole team have been…

Jordan and the whole team have been excellent as always

29 May 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Simon, thank you for leaving this 5 star review for Jordan and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Very helpful

Very helpful, straight forward advice. Energy bills are complicated to the layman, but everything was explained. Overall good service.

28 May 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl sorted our new contract swiftly…

Karl sorted our new contract swiftly and with a cheaper price - very impressed with the service received

28 May 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Professional & Efficient

A very professional, honest and efficient service from Jordan.

None of the usual price pitching followed by unrealistic promises.

Would recommend

27 May 2026
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for BEC, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

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