BEC Consultants Reviews 

3,395
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and friendly staff members for guiding them smoothly through the entire process with great patience and clear communication. Consumers consistently highlight the competitive prices and efficient service that secure great energy contracts while saving valuable time and money for their businesses. Some reviewers were not happy with unreturned phone calls and the absolute lack of meaningful support when trying to resolve persistent account problems. A few other people also felt that unexpected price increases during contract renewal caused significant financial pressure and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, professional, and... See more

Service

Clients share positive opinions on service, noting that the entire process from start to finish is simple,... See more

Price

People report positive experiences with price, noting that rates are consistently competitive compared to... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

User experience

Users describe positive interactions with user_experience, highlighting that the process is consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aiden has been very helpful and patient throughout the experience. He has answered any questions I have had and chased me up without harassing me when I have been snowed under and slow to reply. He... See more

Company replied

Rated 5 out of 5 stars

Aidan is a credit to BEC Consultants. Efficient, competent and very friendly, he went through every possible angle to save our company money on our electricity. Over the last 25 years we have worked w... See more

Company replied

Rated 5 out of 5 stars

We were contacted out of the blue by BEC about locking in new energy contracts for the years to come, before the autumn hike in prices. We dealt with Aidan, who was very friendly and helpful and expla... See more

Company replied

Rated 5 out of 5 stars

Karl Green reached out to our company in September 2025 regarding new energy contracts, but we weren't quite ready to start looking. I kept hold of his details and got in touch when we were ready to s... See more

Company replied


Company details

  1. Utilities

Information provided by various external sources

Commercial energy consultants that ensure we manage your energy whilst you manage your business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,395)

252 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service as always

15 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Mike, thank you for leaving this 5 star review BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Fast and easy to swap to a better deal…

Fast and easy to swap to a better deal with our electricity supplier, all completed by Karl at BEC Consultants with minimal fuss.

14 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Alan, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Karl was proactive making the process easy

Karl was proactive making the process of renewing our contracts nice and easy. Clear guidance was given regarding competitive prices. Knowledgeable information relating to energy providers. Administration straight forward.

14 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Review for BEC Consultants

Review for BEC Consultants – Alex and Lovelle

I’d like to share my experience working with Alex and Lovelle from BEC Consultants. From the moment we started looking for a new energy supplier, both Alex and Lovelle have been incredibly helpful and professional. They’ve shown true expertise in finding the best deals and made the whole process smooth and stress-free.

What stood out most was their follow-up — they didn’t just leave me hanging. If there was anything to sign or clarify, they were right there to guide me through it. Their dedication and attention to detail made me feel confident and well-supported.

If you ever find yourself in the same situation, trying to navigate energy suppliers and unsure where to start, I highly recommend BEC Consultants. With Alex and Lovelle on your side, you’re in excellent hands.

Mar
JLC Powerful Health Solutions Ltd

10 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Alex, Lovelle and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

BEC - a nice company to deal with

I have been going through BEC for my electric for a few years now and always get good service from them, especially Karl. I trust them to get me the best deal and if I'm already on it, they advise accordingly. They are not like the companies that hound you on the hour every hour. They just give a gentle nudge every now and then if they feel a better deal can be done. I would highly recommend BEC Consultants.

10 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sharon, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Yet again I've been very happy with the level of service received.

Yet again, I've been very happy with the level of service I have received.

I have used BEC Consultants to arrange my energy contracts for several years. Recently Jordan has been acting on my behalf. I've always found him to be very knowledgeable about the energy market, as you would expect. He happily passes on this information so the customer gains insight as to how the energy markets work. I find this highly useful in helping me to take decisions. Jordan comes across as a warm, open and friendly person and this certainly helps to make what can be a dry experience much less of a chore.

9 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Sally, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Amazing

It was lovely dealing with Jordan he explained everything in detail and I felt very confident that the switch over will be easy.

8 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Margaret, thank you for leaving this 5 star review for Jordan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Alex Knott was very helpful but also…

Alex Knott was very helpful but also very patient . it was a complex situation covering a number of sites. He explained the process clearly.

7 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Neil, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Gas and Electric Renewal

Morgan was very helpful and polite and also listened to our needs and found quotations quickly as he understood that we small business with limited time to give. Would recommend him to others.

28 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Hazel, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Lovelle was extremely helpful today as…

Lovelle was extremely helpful today as I had completely mucked up my transfer, all was sorted within 10mins, highly recommend

7 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Lovelle and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Business Renewal

Karl Green made the process very easy to understand.
Clear and concise information making decision on the best contract to take. Would have no hesitation in recommending this company and Karl Green as point of contact.

6 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jane, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

More money saving 😀

Karl came up trumps and saved us money as a business (again 😄). Brilliant service - highly recommended

7 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jannine, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Spoke with Karl regarding renewing our…

Spoke with Karl regarding renewing our contracts. They were very helpful and efficient. Would recommend!

3 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great service as usual

We’ve just renewed our business utilities through BEC Consultants, and the whole process was super straightforward. Alex was friendly, proactive, and made sure we got a great deal without any hassle. He kept in touch throughout and explained everything clearly — no pushy sales talk, just genuine help. It’s nice to deal with a company that actually does what they say they will. Would definitely recommend BEC to any business looking to save time (and money) on their energy contracts!

3 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Stuart, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Great BEC!

The team, and especially Lovelle, are absolutely amazing. Nothing is too much trouble- problems are quickly resolved and I am always kept in the loop. I would definitely recommend BEC.

3 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Dan, thank you for leaving this 5 star review for Lovelle and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Electricity Contract Renewal

Very smooth process.

Alex was extremely helpful, considerate and very
efficient throughout the discussions.

Very pleased with both the process and the outcome.

2 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Gordon, thank you for leaving this 5 star review for Alex and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

This was the first time renewing…

This was the first time renewing through BEC Consultants for our commercial site. As you can imagine our consumption is high so always searching for the best rates.
Morgan Coughlin took the pressure away and made the job so much easier for me! He was very helpful, answered questions and even explained things on the bill I didn't understand, also had banter and found us an excellent deal.
I highly recommend BEC and Morgan as an agent, I will use them for our next contract renewal, as I am confident they will secure us the best rates.

Thank you again for all your help.

1 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Kelly, thank you for leaving this 5 star review for Morgan and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 5 out of 5 stars

Dealt with Karl at BEC ,very easy to…

Dealt with Karl at BEC ,very easy to deal with and explained everything in easy to understand terms together with great prices.

1 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Jonathan, thank you for leaving this 5 star review for Karl and BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

Rated 1 out of 5 stars

Never trust them again

Jordan came across very professional back in 2022 when we signed a 3 year contract with both gas and electric for 3 sites, however, since October 2022 they have not been in touch. I find out today that they have signed us into a 12 month contract with just electric over the 3 sites without notification or prices. Tried phoning and emailing, NO response!!!

1 October 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi Mrs Reeves, please could you contact our Customer Care Team on customercare@bec-consultants.co.uk with your email and business name so that we can ensure this is resolved for you, Kind regards BEC consultants

Rated 5 out of 5 stars

everything was handled in a professional way

everything was handled in a professional , easy way and really helped us to get the decision made quickly.

30 September 2025
Unprompted review
BEC Consultants logo

Reply from BEC Consultants

Hi, thank you for leaving this 5 star review for BEC consultants, We look forward to continuing to support you with your energy contracts. Kind Regards BEC Consultants

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look