I receive what I order. Customer for about 4 years. When I have a question they reply. Although they do not honor returns, the one time (out of dozens of orders) my box was mis-delivered by the mail c... See more
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At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Contact info
1 Wells Street, W1T 3PQ, London, United Kingdom
- www.beautypie.com
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Pro MUA weighs in
As a pro MUA, I recognize great products quickly! Everything I order from Beauty Pie is top notch and I recommend it to all my private and model clients as well. Beautiful products and beautiful packaging!! I have been impressed with everything!
i've been shopping with them for a while, but they slap
i've been shopping with them for a while, but they slapped me with a surprise restocking fee, honestly, forcing me to reorder from somewhere else. It was okay, but could be better.
Smarten up Beauty Pie and join the club!
Upscale products produced in the finest facilities. Site gives all the information you need, plus they’ll help you if you want it. There is nothing to loose.
Great new product to try
Great new product to try
And great to try trial sizes before committing
Great products at a fraction of cost of other high end brands
Disappointed, they used to be great
I loved their products and they used to be good value for money, unfortunately though this company appears to be declining rapidly. It is a real shame as Beauty Pie did offer good quality products at a decent price point, but they are now significantly more expensive than high street offerings (which are often as good) and some more luxury offerings and increasingly inconsistent. I love the idea of being more sustainable with their ‘keep this case’ product line, but this proves useless if there are no refills available for purchase or if I avoid purchasing because I think the company might be about to go under (purely speculation based on their current state).
The website seems to be so full of problems now and so often the products I’m looking for are out of stock. They also used to offer a referral scheme and free samples when you spent a certain amount of money, but these have now been scrapped.
There were also a number of issues with my last purchases between items not matching colour in advertising, and being sent the wrong items altogether. I also spent over a month trying to deal with customer service trying to deal with these problems, and mainly heard absolutely nothing.
I really want to still like them, but I suspect I won’t be resubscribing next year. I’m struggling to understand now what Beauty Pie’s plan for the future is and who their target customer is, because it doesn’t seem to be me anymore.
Love the products
Love the products, excellent quality value for money and speedy delivery
High standards of beauty care at Beauty…
High standards of beauty care at Beauty Pie! Quality products and reasonable prices for members. Delivered in lovely packaging and very promptly. Beauty Pie has revolutionised my skin care- I'm very happy with that!
The Beauty Pie products are amazing…
The Beauty Pie products are amazing very good value lovely packaging highly recommend
I liked the texture and the feel of it…
I liked the texture and the feel of it on my skin, however the shade guide was wrong for me far too pale
Love all Beauty Pie products which are…
Love all Beauty Pie products which are good prices and products last well.
Excellent Products
Informative web site, wide choice of excellent and tested products, great customer service
I just love Beauty Pie products
I just love Beauty Pie products, definitely my go-to for my skin care, quality products at reasonable prices. I don't buy from anywhere else
Great products that work at great…
Great products that work at great prices.
Superlative beauty products with an…
Superlative beauty products with an emphasis on quality. Perfect if you are not a brand snob and only want the best skincare and hair care at an attainable price.
May use AI-assist with repliesRead more
I am a long term customer and have…
I am a long term customer and have really hesitated to renew again. Almost every product I love gets discontinued with no explanation. In favour of big fancy still very expensive skin care which is not my thing. Just feels like to direction of travel is a bit of a worry

Reply from Beauty Pie
Ordered on a free postage weekend
My items arrived fairly quickly and in good condition .Happy with my purchase.
Problem!!
I signed up for Beauty Pie on a friend's recommendation and ordered some items for another friend's Birthday. The delivery was delayed so I had to buy a different present!. I was delighted with the starter kit. Loved the products and was excited to order more. Sadly my 15% first order code does not work. I have contacted customer care who replied but problem not rectified.

Reply from Beauty Pie
Always great buying from beauty pie
Always great buying from beauty pie. Great products and really fast delivery
Prompt delivery
Prompt delivery. Excellent products as described.
Price works well as I am a member certainly worth the money
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