Beatport Reviews 

Amazing customer support, helpful and quick resolution. Sent an email Yesterday and today I received an email with the solution to my problem. Brilliant!

Firstly a great catalogue of music, the curated lists are also great helping discover new artists. Also the customer support to date has been excellent, I signed up to the more basic rather than advanced service and customer support (Cory was my helper) were excellent at responding and helping me adjust my account.

Great portal for electronic music with amazing selection. And very helpful customer service when/if needed.

The website is an atrocity. It's super slow, when it works. The popups always get in the way of what I am trying to do. It's like they consciously cheap out on making their website fast enough but that isn't enough-- they need to double down on customer frustration by making the pop ups as intrusive as possible.

Beatport has issues with showing the correct keys and bpm.
But when i was learning to dj, i learned that either we determine the keys and bpm by ear, or with rekordbox.
That is the my only pet peev though.

Great support team that was able to fix my issues quickly.

I've been using Beatport for ages and sometimes a small hiccup occurs.
I recently had one recently (the image I uploaded for my monthly chart which, for some reason, did not appear on the chary)
I informed the customer service, and their advisor Cory solved it reasonably quickly and informed me in a gentle manner.

After years of back and forth between people, distributors etc I have finally had my artist name changed with the help of a customer service rep named Roberta.
The experience was not only extremely quick & flawless but it resolved a deep issue that had been bugging me & fans for years.
To have to finally resolved is huge for me & has honestly made my year! Thank you so much!

I had a cart full of tracks to buy on the Black friday sale recently, but the 30% off code being advertised on the website wasnt working for some reason, emailed customer support and waited. After a day or so I ended up just buying the tracks at full price, and a day later when Beatport customer service got back to me, I told them don't worry about it, I already paid for the tracks. Well, I got a response back saying that they will be refunding me for the 30% that I would have saved! That was a really nice gesture, one I wasnt expecting at all. Very happy with the service, thanks again!

Saw I was accidentally subscribed to beatsource under 2 accounts for months. Described the situation to the support team and they refunded and resolved my issue very quickly! Highly recommend and the streaming services while DJing are second to none!

My experience with customer support was excellent. Throughout the whole process, I felt confident in the Beatport team and their knowledge. What really surprised me was their commitment to solving the issue. Thank you very much!
Toni

Beatport is a great platform for purchasing the newest releases in dance music that I enjoy Dj'ing. I have also had great customer service by customer service advisor Cory, in resolving an issue with an MP3 wave not displaying in my CDJ equipment! Highly recommended on all fronts!

My query was dealt with quickly with no problems at all.

Santi was not only straight away very helpful, but also very friendly and empathetic. I felt my issue was taken seriously throughout the whole process.
This is how service should look like in my opinion :)

Really good restore support👌 They helped where nobody could help. For example: big problrm dolved within 5 days, in this time i even did get an answer from Serato….. thanks mates👊👌

Awesome support! The team helped me solve my login problem super fast.

I sent an email request to the customer support team & within a couple of days my issue was resolved in a friendly & efficient manner.

One of my tracks wasn't good trans scipted. The guys from Beatport helped me. They trans scripted a new file and put it in my download folder. An besides that they send me a link to clear my download map in my webbrowser! I can say that Beatport helped me out on this issue and thay go a step further to know how your downloads are working.
THANKS BEATPORT

Cory was so helpful in resolving my issues, it was executed so promptly and professionally
Highly recommended

The platform is very good and the customer service too, they help me with my problem very fast and clear. Shout out to Cory for the help.

Suddenly got a newsletter from a website I never heard of.
While I can't discount any "uncheck this box to not sign up to our partners" shenanigans, I certainly didn't sign up for a newsletter of a website I never heard of, or have zero interest in ever using.
Perhaps someone else signed me up, but isn't that what verifications are for?
At least it doesnt seem to be a phishing mail, but still, not cool.
I'm aware of huge lists of email addresses being sold online, but that's even less cool to use as a legitimate company.