Bearded Bros Removals Reviews 

148
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the polite and professional team for working efficiently, keeping things calm, and handling everything with exceptional care during house moves. Many people genuinely appreciate how the dedicated packing services and helpful staff completely take the stress out of what is usually a very demanding moving day. However, some customers also noted frustrating issues with damaged items, broken furniture pieces, and unexpected delays causing jobs to be left incomplete. A few reviewers experienced serious difficulties when attempting to resolve complaints or secure proper compensation for property damage through insurance claims.

What people talk about most

Service

Customers report widespread satisfaction and appreciation for the exceptional service provided during house... See more

Staff

Reviewers mention positive feedback about staff, highlighting how helpful, professional, and friendly the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This firm are highly recommended. Used now by my partner when he moved house, my daughter when they moved flats, and now by myself having moved in with my partner. They arrived punctually, were p... See more

Rated 5 out of 5 stars

Very helpful from first enquiry all the way through. I have used them twice now, first was an office move from Hove to Shoreham. This time I needed to be moved to temporary accommodation while... See more

Rated 5 out of 5 stars

The whole team at Bearded Bros were awesome, Anthony and Harry were amazing on moving day! I was having a last minute move downsizing with a broken foot so logistics were stressing me. The team were... See more

Rated 5 out of 5 stars

Sam and Craig did my move and they were a blessing. An absolute pleasure to work with and a good laugh despite the grueling amount of work required for this job due to no lift. They worked relentl... See more


Company details

  1. Moving Company

Written by the company

Removals * Storage * Boxes


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

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4.7

All reviews

(148)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

The movers were fast and attentive

The movers were fast and attentive. Both lads were really careful with my belongings and I couldn’t have asked for a better service. They took my ottoman bed down and put it back up in the new place in a flash. Really impressed. Thank you so much for helping me move home

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Very efficient, friendly and helpful. Bearded Bros made the whole moving process far easier thn we could ahve imagined. Would thoroughly recommend.

27 February 2024
Unprompted review
Rated 5 out of 5 stars

Bearded brothers have moved me twice in…

Bearded brothers have moved me twice in the past few years and on both occasions I have had the pleasure of Blake and his team.
Great guys, I know I can give them instructions and leave them to it.
I have never suffered any damages or breakages and they always get the job done in record time.
Amazing job.
A big Thank you to Blake, Alfie and Mike.
Very happy customer.

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I'd heard good things about these guys but they managed to exceed my expectations, if you're thinking about booking a removal firm, these guys are amazing.

The service was more than excellent, arrived early, super efficient and not a single mark on any of our belongings.

Big thanks, Bros.

100% recommended.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Bearded bros

I recently used bearded bros for moving, they were brilliant and the move went very smoothly. Very nice guys! I would highly recommend them.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

They were brilliant

They were brilliant - how nice to find a local company that were so helpful. Everyone - from Tom in the office to the guys who did the actual removals. On time, polite, helpful - even put our bed back together. What more can you ask for - these guys are real pros - would use them again !

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Bearded Bros

We had the best experience with the guys from Bearded Bros this morning. They were absolutely fantastic - efficient, helpful and organized. We will definitely be using them again!

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

Excellent service, punctual, super friendly and move went quickly and smoothly. Everything was handled with care and they even dismantled and rebuild my bed. Would use the Bearded Bros again and recommend them.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Best Removals Company There Is!

Bearded Bros helped us move all of our belongings to their secure storage facility and then helped us move back in again!! The whole team are professional, friendly and can't do enough to ensure the move goes well. On all occasions dealing with the Bearded Bros I've had a fast and thorough response and will 100% be using them in the future. They are the best removals company around.

3 February 2024
Unprompted review
Rated 5 out of 5 stars

Professional, friendly and amazing service

We had a brilliant experience with Bearded Bros - they were friendly, super efficient, very professional and extremely good value. They made our move so seamless and it meant we could really enjoy our new home without any other distractions! Massive thank you.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

the whole process from start to finish…

the whole process from start to finish was smooth, friendly and and relaxed. Boxes were delivered ahead of time, the day and time were exactly as suited me. Very impress with the whole experience. Would definitly recommend them.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service!!!

Amazing service!!!
I just want to thank you for the amazing service you have provided me.
In particular kudos to Sam, Craig and Stu that absolutely nailed the job! They were incredibly quick and efficient (and not scared at all, from the many steep and narrow stairs that they had to do)!
I moved from a third floor (no lift) to third floor (no lift) so it wasn't an easy task to do.

Well done guys and thank you so much for your help!
I recommend this service to anyone and I will surely use it myself in the future, whenever/if I'll need it again!

29 January 2024
Unprompted review
Rated 1 out of 5 stars

AVOID USING - THOUSANDS OF PIUNDS WORTH OF DAMAGE

We used Bearded Bros for a move and the associated packing service. Unfortunately the packing was done very very badly, leading to thousands of pounds worth of damage. Wafer thin paper was used to pack precious antique plates and ceramics. laptops were found unwrapped at the bottom of boxes of heavy books, very delicate items were just packed with minimal wrapping under heavy items. Sofa cushions were not covered and got oil stained, and mattresses were also not protected.
Not helped by them saying we would have 4 packers. 2 turned up late, and 1 went away for a few hours. at least 2 of them were very inexperienced. It meant everything was rushed and corners were clearly cut.

What makes it worse is 3 months on, we have not received a penny of compensation and are having to go through a lengthy claims process that BB pass onto their insurance company.
Therefore avoid using them if you don't want items damaged, or you want a company that helps makes things right if things go wrong. Much better firms out there.

16 October 2023
Unprompted review

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