Beads Unlimited Reviews 477

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

This is my first purchase with beads unlimited and i can honestly say i would highly recommend i placed my order on a weekend, it was despatched on the monday and to say its christmas week ive just r... See more

Rated 2 out of 5 stars

On FB Beads Unlimited 'advertised' a friendship bracelet bundle several times .. however when I tried the link it showed Page not Found. I asked the company several times to provide a correct link an... See more

Rated 3 out of 5 stars

I decided to make name bracelets for party bags and went on the website to order. In hindsight wished I'd have rung up as my order was wrong. A second try over the phone still resulted in the wrong th... See more

Company replied

Rated 4 out of 5 stars

I am new to beading - started by deciding to dismantle a nine stranded 'pearl' necklace now getting carried away altogether. Seems a great selection and staff are most helpful. Very useful video dem... See more

Company replied

Company details

  1. Jewelry Store
  2. Hobby Store

Information provided by various external sources

Beads Unlimited is a much loved institution, supplying the beautiful people of Brighton and beyond with beads, charms, findings and threads for over 27 years. Their buyers source beads from across the world. Hand crafted works of art from Asia rub shoulders with highly manufactured European perfection. The spectacular assortment includes glass, wood, bone, metal and humble plastic. Simple but unique pocket money pieces are easy to put together and the committed beader is well catered for with over 3,000 lines of stock crammed into their extensive on-line shop and retail outlet. Mail order turnaround is the quickest in the bead business and old fashioned customer service is offered as standard.


Contact info

3.7

Average

TrustScore 3.5 out of 5

477 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is my first purchase with beads…

This is my first purchase with beads unlimited and i can honestly say i would highly recommend i placed my order on a weekend, it was despatched on the monday and to say its christmas week ive just received it today 24/12/25 very fast delivery.. Now to the items i received. They came well packaged with clear labels i haven’t opened but i can tell by looking and the weight of them i’m not going to be disappointed. So excellent service and excellent quality!
3 mm silver plated beads , wishbone charms, spacer beads and preciosa glass pearl beads .

24 December 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service

The beads are great quality, but on my last order they sent 4 packs of completely wrong sized beads. No answer on messenger and no one answers the phone so I'm stuck with them.

23 September 2025
Unprompted review
Rated 2 out of 5 stars

Unhappy Customer

On FB Beads Unlimited 'advertised' a friendship bracelet bundle several times .. however when I tried the link it showed Page not Found. I asked the company several times to provide a correct link and to date no response has been received. Sorry but will be using other bead suppliers.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Love them!

Never had a problem shopping with them, always delivered excellent quality beads. The website is easy to navigate, and I enjoy the regular clearances they offer!

25 October 2024
Unprompted review
Rated 2 out of 5 stars

Inaccurate email offer

Email advertised free 1st class postage if you spent £10 but this was apparently a 'graphics team' error which the company disappointingly chose not to honour and have sent my parcel 2nd class. Annoying to say the least and not the usual good service provided by Beads Unlimited.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I ordered some beads from beads unlimited yesterday morning and they have arrived with me this morning!! Super fast service and great items! Will definitely look to buying more in future

5 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Wow, what excellent service from Beads Unlimited, I ordered some spool tamers to keep my reels of wire under control and not spring into an unwanted tangled state, they arrived the very next day, great service, thank you

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Really quick delivery

I ordered some beads on Friday lunchtime and received them on Saturday morning! Really pleased with the product and a speedy service, I'll definitely be buying from here again.

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality beads!

Just received my second order from this company . The beads arrived very quickly after ordering. The pony beads are amazing quality! Only place I could find the tiny key ring clips I was looking for . Will definitely be ordering from beads unlimited again!

1 March 2022
Unprompted review
Rated 5 out of 5 stars

First time ordered from Beads…

First time ordered from Beads Unlimited. Bought some Swarovski Glass Pearls, compared them with some I already had and they're the same. Delivery was super quick. Off to buy some more from them now.

3 September 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant: how did you manage it?

I have always been pleased with the beads I have bought from Beads Unlimited over the years but you have just excelled yourself: my beads arrived, safely packaged, less than 24 hours after I ordered them. Thank you.

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

I've bought loads of things from Beads Unlimited before, fantastic products and particularly the kits.
There was an issue with the delivery of my last shipment, not their fault at all but their response was fantastic. There's that old adage about seeing the quality of a company by how they respond when something goes wrong and with fast emails, excellent customer service and a quick resolution - they really shone. Particular kudos to Tom on the excellent email response. Thank you!

14 November 2020
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else!

I buy from Beads Unlimited regularly- the prices, quality and shipping speed are unmatched. I wouldn’t go anywhere else for my jewellery making supplies :)

24 September 2020
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company. I stupidly ordered the wrong thing and they sent me what I was meant to order with absolutely no fuss at all. They covered the delivery charge even though I’d included my own stamps for return postage. No nonsense or messing about- these are great people to buy from. Thank you Yvonne for sorting this out for me.

17 January 2018
Unprompted review

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